Questions & Answers

Name: De'Longhi - La Specialista Espresso Machine with 19 bars of pressure and Milk Frother - Stainless Steel
Brand: De'Longhi
SKU: 6350925
Price: 849.95 USD
Rating: 4.3 (219 reviews)

De'Longhi - La Specialista Espresso Machine with 19 bars of pressure and Milk Frother - Stainless Steel

Model:: EC9335M; |
SKU:: 6350925

User rating, 4.3 out of 5 stars with 219 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 22 questions

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QuestionWhat country is it made in?
Asked 4 years ago by CoffeeUES.
- Answer Hi, this unit is manufactured in China. Thank you!
  Answered 4 years ago by DeLonghi Customer Care
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QuestionMy machine is one year and one month old. This morning the grinder did not grind the beans. I cleaned it out as the instructions say to do. It will not grind. Where can I get it fixed near Salem, Oregon?
Asked 4 years ago by Jaime.
- Answer Disconnect and Connect your machine
  Answered 4 years ago by daddydonfather
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QuestionDoes it fit under cabinets? It states 14 inches but does that include the bean holder on top?
Asked 4 years ago by Cutiepie.
- Answer The main machine is 14 inches, but with the hopper it's 17 1/2 inches. Even so you need extra room beyond that to open the hopper and put the beans in. Hope this helps!
  Answered 4 years ago by bigjoe77
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QuestionCan you hook this machine up to a direct water line?
Asked 4 years ago by Murph.
- Answer Hi, this machine cannot be connected to a direct water line. Thank you.
  Answered 4 years ago by DeLonghi Customer Care
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Questionhow loud is the grinder am I gonna wake everyone up at 4am when I make coffee before I go to work thanks
Asked 5 years ago by Daniel.
- Answer It’s not loud at all. Honestly its the more silent one Ive ever had.
  Answered 5 years ago by Anonymous
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Questionwhen I make coffee it flows and water and coffee seal we changed it and again
Asked 2 years ago by Petya.
- Answer Dear Petya, We are very sorry to hear that you are having a less-than-satisfactory experience with your La Specialista Espresso Machine. Based on the information you provided, we have determine your issue is of a technical nature. We would appreciate the opportunity to connect with you and find a resolution. Please contact us M-F between 9 am and 8 pm est. at (800)-322-3848. We look forward to speaking with you soon. Thank you.
  Answered 2 years ago by DeLonghi Customer Care
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QuestionI'd like to know the size of the box (before one opened). Thanks!!
Asked 3 years ago by Manu.
- Answer HI Manu, the retail box dimensions are 17.2X21.1X17.9 Thank you.
  Answered 3 years ago by DeLonghi Customer Care
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QuestionWhere can I purchase parts for this? Such as the hopper, filter holder, single/double filters, power cord?
Asked 3 years ago by DAT.
- Answer Hello you can purchase spare parts for this unit at https://delonghi.encompass.com or by contacting us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
  Answered 3 years ago by DeLonghi Customer Care
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QuestionCan the hopper be removed so that it can be stored under a standard 17" cabinet clearance?
Asked 3 years ago by Anonymous.
- Answer The hopper does come off, but it's for the purpose of cleaning it and the grinder within. The way the machine works is you fill the hopper with beans- You select how many shots you want, 1 or 2 You attach the porta-filter to the hopper side, which triggers the machine to grind the beans (based on your calibrations regarding fine/coarse and amount of grinds). Then you pull the lever on the side of the machine to tamp down the espresso while it's still attached to the machine. From there, you just switch to the water side, press a button, and BOOM! You have Espresso. I'm not sure that I would buy this unit if you didn't intend to use the grinder, but I suppose you could.
  Answered 3 years ago by Mike
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QuestionQuestionDoes it suit for coffee shop? How many cup it makes maximum per day?
Asked 4 years ago by Lmartin.
- Answer Hi, there is no set maximum cup per day amount, however, our espresso machine are made for home use only. Thank you.
  Answered 4 years ago by DeLonghi Customer Care
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Questionypu can only use beans? not ground?
Asked 4 years ago by dimi.
- Answer You can use both, beans and ground.
  Answered 4 years ago by CoffeeLover
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Questioncan you use pre-ground coffee?
Asked 4 years ago by megan47.
- Answer Yes, I used ground coffee, it's real, although somewhat inconvenient.
  Answered 4 years ago by Delon
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Questionis it easy to clean? is the tamping automatic?
Asked 4 years ago by Anonymous.
- Answer Hi, this unit made with easy wipe down stainless steel with a quick and easy descaling process. This unit does not auto tamp, however, this unit includes an built-in smart tamper station, ensuring you have a properly tamped your espresso for the nest tasting coffee. Thank you.
  Answered 4 years ago by DeLonghi Customer Care
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QuestionCan I make multiple espressos while frothing milk?
Asked 4 years ago by Anonymous.
- Answer No
  Answered 4 years ago by Anonymous
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QuestionWhere is the repair center
Asked 5 years ago by Anonymous.
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QuestionHow easy is to clean water reservoir
Asked 5 years ago by Anonymous.
- Answer I've had the machine for a year and it's never actually gotten dirty?? No build up of anything at all with purified or tap water. We've rinsed it a couple of times and it was all really easy!
  Answered 1 year ago by MimiY
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QuestionIs there a warranty on this machine from the manufacturer if anything breaks or doesn’t work?
Asked 5 years ago by Georg.
- Answer Yes, and I also purchased the geek squad warranty to cover anything accidental. It's an expensive machine - I wanted complete coverage!
  Answered 4 years ago by howigetby
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QuestionCan this machine make lattes?
Asked 5 years ago by Heather.
- Answer Makes amazing lattes
  Answered 4 years ago by DT918
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Question- How do you know that water tank is empty? - Could it you refill it without pulling the tank out of the machine?
Asked 5 years ago by EugF.
- Answer There is a light that comes on and it holds a lot of water.. I find it is easier to remove it to refill it..
  Answered 5 years ago by kmekulik
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Questiondoes this machine make espresso,late and regular american coffee ?
Asked 5 years ago by raz.
- Answer Yes.
  Answered 5 years ago by richard
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Showing 1-20 of 22 questions

Questions & Answers

De'Longhi - La Specialista Espresso Machine with 19 bars of pressure and Milk Frother - Stainless Steel

Q: QuestionWhat country is it made in?

Q: QuestionMy machine is one year and one month old. This morning the grinder did not grind the beans. I cleaned it out as the instructions say to do. It will not grind. Where can I get it fixed near Salem, Oregon?

Q: QuestionDoes it fit under cabinets? It states 14 inches but does that include the bean holder on top?

Q: QuestionCan you hook this machine up to a direct water line?

Q: Questionhow loud is the grinder am I gonna wake everyone up at 4am when I make coffee before I go to work thanks

Q: Questionwhen I make coffee it flows and water and coffee seal we changed it and again

Q: QuestionI'd like to know the size of the box (before one opened). Thanks!!

Q: QuestionWhere can I purchase parts for this? Such as the hopper, filter holder, single/double filters, power cord?

Q: QuestionCan the hopper be removed so that it can be stored under a standard 17" cabinet clearance?

Q: QuestionQuestionDoes it suit for coffee shop? How many cup it makes maximum per day?

Q: Questionypu can only use beans? not ground?

Q: Questioncan you use pre-ground coffee?

Q: Questionis it easy to clean? is the tamping automatic?

Q: QuestionCan I make multiple espressos while frothing milk?

Q: QuestionWhere is the repair center

Q: QuestionHow easy is to clean water reservoir

Q: QuestionIs there a warranty on this machine from the manufacturer if anything breaks or doesn’t work?

Q: QuestionCan this machine make lattes?

Q: Question- How do you know that water tank is empty? - Could it you refill it without pulling the tank out of the machine?

Q: Questiondoes this machine make espresso,late and regular american coffee ?

QuestionWhat country is it made in?

QuestionMy machine is one year and one month old. This morning the grinder did not grind the beans. I cleaned it out as the instructions say to do. It will not grind. Where can I get it fixed near Salem, Oregon?

QuestionDoes it fit under cabinets? It states 14 inches but does that include the bean holder on top?

QuestionCan you hook this machine up to a direct water line?

Questionhow loud is the grinder am I gonna wake everyone up at 4am when I make coffee before I go to work thanks

Questionwhen I make coffee it flows and water and coffee seal we changed it and again

QuestionI'd like to know the size of the box (before one opened). Thanks!!

QuestionWhere can I purchase parts for this? Such as the hopper, filter holder, single/double filters, power cord?

QuestionCan the hopper be removed so that it can be stored under a standard 17" cabinet clearance?

QuestionQuestionDoes it suit for coffee shop? How many cup it makes maximum per day?

Questionypu can only use beans? not ground?

Questioncan you use pre-ground coffee?

Questionis it easy to clean? is the tamping automatic?

QuestionCan I make multiple espressos while frothing milk?

QuestionWhere is the repair center

QuestionHow easy is to clean water reservoir

QuestionIs there a warranty on this machine from the manufacturer if anything breaks or doesn’t work?

QuestionCan this machine make lattes?

Question- How do you know that water tank is empty? - Could it you refill it without pulling the tank out of the machine?

Questiondoes this machine make espresso,late and regular american coffee ?