A:AnswerCould be a clog on double filter. Hold up to light and see you if you can see light. If not use a pin to clean it. Also be sure the coffee you use is an espresso grind.
A:AnswerThe chrome/metal part can be removed as it covers the actual steamer nozzle which is a rubber part that also can be removed to be cleaned. Hope this helps.
A:AnswerThis happened to me as well, but it went away after a few uses! When I purchased an air fryer, I experienced the same thing, but in the pamphlet it said that it’s perfectly normal and will go away. So I believe it’s the same with this espresso maker.