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Your coffe must be too finely ground, unless you buy an aftermarket metal filter to put in the portafilter or use more coarse grounds you will continue to get the grounds in your cup.
Sorry, there was a problem. Please try again later.Your coffee is ground too fine.
Sorry, there was a problem. Please try again later.Hi, I'm sorry coffee grounds are in your espresso this is not the norm. At this time, we would need to see the Issue/malfunction to further assist. Whenever you're ready you can give us a call at 1-800-322-3848 so we can troubleshoot with you via live video call. We are available Monday-Friday 9:00am – 8:00pm ET. Thank you.
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