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Questions & Answers

Your price for this item is $99.99
Page Showing 1-20 of 32 questions
  • QuestionDoes this purchase require you to install an app and pay a fee for the service?

    Asked by JB.

    • Answer This gimbal works with all cell phones that fit in the magnetic holder without the need for the DJI app. Just put in your phone and turn it on then use your camera app. The DJI app that adds extra features and automation like zoom and follow will work with most phones and lets you register the gimbal and buy the $16 3 year warranty but not required. I use it without the app unless I need it to follow a person or take special photos.

      Answered by FloridaManOutHere

  • QuestionCan you mount this to a tripod

    Asked by Jdavewilli.

    • Answer It comes with a tripod that screws to the base or you can screw it into a standard cold shoe type tripod or accessory arm.

      Answered by FloridaManOutHere

  • QuestionWill this work with the IPhone 13 pro max?

    Asked by Iphone13promax.

    • Answer Totally! You can join it in your Iphone 13 Pro Max!

      Answered by DiegoSantos

  • QuestionWill this work with a Galaxy S10e?

    Asked by Buddy.

    • Answer Dear customer, Hi, thank you for reaching out and we do apologize for the inconvenience caused. As of the moment, the Samsung S10e is not yet optimized with the DJI Mimo application. It may work however, we cannot guarantee the stability of the application on the said mobile device since it is not fully tested and not yet optimized with the application. I will highly recommend you using a recommended mobile device to avoid any issues and problems. Please note that support for additional devices available as testing and development continues. Thank you for your understanding and support! Best Regards, DJI Support

      Answered by DJI Support

  • QuestionWill this work with the go pro 8?

    Asked by GoPro8.

    • Answer I dont recommend using a GoPro for video with this gimbal unless you have hypersmooth on. GoPro cameras dont balance well and give bouncy video with the gimbal always having to correct its position. Plus you have to hold the gimbal backwards because the screen is mounted against the holder facing the camera towards you. There is a phone shaped GoPro case adapter on Ebay that is supposed to help balance and place the GoPro above the gimbal holder so you can hold it like normal but I havent bought one yet.

      Answered by FloridaManOutHere

  • Questionis this a 3-axis gimbal?

    Asked by Mariss.

    • Answer Yes 3 axis stabilization.

      Answered by FloridaManOutHere

  • QuestionWill this work on iPhone 11

    Asked by Art50.

    • Answer Yes. The app works with this phone as does the holder for the phone.

      Answered by Truenoracer

  • QuestionIs this compatible with iPhone 14plus

    Asked by JoseQ23.

    • Answer Dear customer, Thank you for your inquiry. We regret to inform you that the iPhone 14 Plus has not been tested by our engineers yet for the DJI OM4. When used with DJI Mimo, unknown issues may occur, such as freezing, crashing, and recording errors, which will affect your user experience. As your mobile phone’s dimensions and weight meet the gimbal’s hardware requirements, you can connect your mobile phone to a DJI device’s Bluetooth, and then use the mobile phone camera or a third-party camera app for gimbal stabilization when recording. You may check the list of compatible device using this link https://dl.djicdn.com/downloads/DJI%20OM%204/DJI_OM_4_Mobile_Phone_Compatibility_List_en6.pdf Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

      Answered by DJI Support

  • QuestionHow sturdy is the magnetic piece from the phone holder to the arm? I want to use this while snowboarding. Do you think it will hold up strong enough during abrupt movements etc?

    Asked by Coop.

    • Answer The magnetic piece that attaches to the gimbal it’s so strong that every time I try to remove the phone from the gimbal I feel like I’m going to break it. Thing is super strong, stronger than MagSafe or any of those magnetic car phone mount holders. I think it can handle movements easily but I’m not sure how it will handle the humidity of snow

      Answered by CBReview

  • QuestionWill this work with OnePlus 8 and 10? I have mainly seen great feedback when used with iphones

    Asked by Yuls.

    • Answer I use a Google Pixel 6, so I assume it would work with the OnePlus. Works flawlessly...

      Answered by DarkCircleProuctions

  • QuestionDoes this work with the iPhone 14 pro?

    Asked by Romy.

    • Answer Yes

      Answered by Kemxeh

  • QuestionIs there any way I can mount this to my bike to record while I ride

    Asked by Vic.

    • Answer Dear customer, Thank you for the inquiry. DJI doesn't have an official mounting accessory to mount the DJI OM 4 SE to a bike. We apologize for the inconvenience. Moreover, the magnetic force of DJI OM 4 is 50 Newtons and is roughly equivalent to the weight of more than two 2L bottles of soda. We do not recommend using it in extreme activities for safety and optimal performance. But for your reference, the DJI OM 4 SE tripod mount is fitted with 1/4"-20 UNC threads. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

      Answered by DJI Support

  • QuestionCan this work with s22+ phone?

    Asked by Paki.

    • Answer It works fine with my Samsung S22+.

      Answered by MilesR

  • QuestionCan this work with a DSLR camera

    Asked by Anonymous.

    • Answer Yes and no. It depends on the size and weight of the camera.

      Answered by Anonymous

  • QuestionWill this work for my iphone 12 mini? Can it also be used without an app - i just want something simple to stabilize my videos and nothing more

    Asked by tspinktoes.

    • Answer Yes. I used with an IPhone Se 2

      Answered by Anonymous

  • QuestionIf I am live streaming while using this can I zoom in and out with it???

    Asked by Nik.

    • Answer Yes

      Answered by Anonymous

  • QuestionWhat’s the run time?

    Asked by Iris.

    • Answer Mine runs about 10 hours before recharging.

      Answered by Charles

  • QuestionDoes this work with an IPhone 12 pro max? if it does, with or without the case?

    Asked by Roncirca67.

    • Answer I use an iPhone 12 Pro Max with a simple case and it holds it firmly.

      Answered by Truenoracer

  • QuestionCan u connect it to ur phone through Bluetooth? I’d like to use to motion track sports

    Asked by Anonymous.

    • Answer Dear customer, Thank you for your inquiry. Yes, you can connect the gimbal to your phone through Bluetooth. We recommend that you use it with the official app which is the DJI Mimo app. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, we are always here to help. Best Regards, DJI Support

      Answered by DJI Support