Q: QuestionWhy don't they sell the controller with the 5 1/2 inch screen on it ???

Asked 8 years ago by SSWazz1.

• A:Answer That is the Phantom 4 Pro Plus. Best Buy is negotiated with DJI to start carrying them in stock.

  Answered 8 years ago by John

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Q: QuestionI going to purchase a p4p without the 5.5" screen the 1499.00 version and I was looking at getting the Samsung - Galaxy Tab A - 10.1" - 16GB - Black for my screen will this fit the controllers mounts and are the features compatible with each other.

Asked 8 years ago by Gene.

• A:Answer Hello Gene. The Phantom 4 Pro is compatible with a range of Android and iOS (Apple) devices, but the Samsung Galaxy Tab A is not currently on that list. Compatible Android devices are the Samsung tabs 705c, Samsung S6, Samsung S5, Samsung NOTE4, Samsung NOTE3, Google Nexus 6p, Nexus 9, Google Nexus 7 II, Ascend Mate7, Huawei P8 Max, Huawei Mate 8, LG V20, Nubia Z7 mini, Sony Xperia Z3, MI 3, MI PAD and Smartisan T1. Support for additional devices will become available as testing and development continues. Just for your additional interest, compatible iOS devices are the iPhone 5s, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4 and iPad mini 4 Wi-Fi + Cellular. Thanks.

  Answered 8 years ago by DJI Customer Support

  
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Q: QuestionWhy the He## is this SOOO expensive?!

Asked 8 years ago by 4422.

• A:Answer So expensive? This thing can fly over 55mph, multiple sensors to avoid collisions, 4k camera and used correctly with the correct licenses you could make some money with it. As a hobby it's still worth the price. The camera is the clearest footage I've seen and it's endless fun. I swear I don't work for DJI. Go buy it from Best Buy now!!!

  Answered 8 years ago by GeezayVerified Purchase

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Q: QuestionDo you need to have wifi and internet data plan connection with the ipad to use the controller?

Asked 8 years ago by Tom.

• A:Answer Yes, and no.. You do need a connection to the internet for updates to the DJI Go app on tablet, as well as the drone itself. You do not need a connection to fly.

  Answered 8 years ago by dronebuilder4uVerified Purchase

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Q: QuestionWhy does this cost so much

Asked 7 years ago by Rich.

• A:Answer Think about the Phantom 4 Pro as a super-precise aircraft, intelligent computer capable of computer vision, and powerful stabilized camera. There is an incredible amount of technology built into the P4P that makes it easy to fly and powerful as a camera.

  Answered 7 years ago by DJI Support

  
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Q: QuestionI have the Phantom 4 and I was using a cheap android tablet, every video was saved in my "gallery" I upgraded to an iPad (much better) but I can't find any videos besides the ones in the micro sd card, where are the videos saved in my iPad?

Asked 8 years ago by GregM.

• A:Answer You can get to them in two different ways. There is a movie I can't across the bottom of your main flight app screen. Do not click on start flying, instead click on the movie I kind of the bottom and it should take you to your movies. You can also go up to the top right-hand corner of the same screen and click on the three dots and go to flight record and it will show you videos from each location that you have actually visited via GPS in the video that corresponds with it.

  Answered 7 years ago by Seadancer260Verified Purchase

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Q: QuestionDo you know when Best Buy might start selling the4 pro with the 5.5 screen??

Asked 8 years ago by Steve.

• A:Answer You can buy them at Best Buy now. You just have to order it and have it shipped to you or the store.

  Answered 8 years ago by AshleyandSquireVerified Purchase

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Q: QuestionCan we use our kindle with the P4?

Asked 7 years ago by WorkingMom.

• A:Answer No, you cannot use a Kindle with the P4 Pro. In fact, you need a fairly high-end tablet to get the best performance. I only use the Apple iPad Mini 4. If you use a cheap tablet, you're not going to get the full potential out of this drone.

  Answered 7 years ago by CoMoDronePro

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Q: QuestionIs this drone compatible with the galaxy S6 ios phone?

Asked 7 years ago by Jmsalaets.

• A:Answer Hey Jmsalaets. I am not sure if you're asking about a Samsung or Apple phone, but in either case the answer is yes!

  Answered 7 years ago by DJI Support

  
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Q: QuestionYour model description says: Model:PHANTOM4 PRO (NA)SKU:5710367 What does the "(NA)" mean. Haven't seen that from anyone else selling the Pro

Asked 8 years ago by StanMI.

• A:Answer North America

  Answered 8 years ago by Phantom4ProNAVerified Purchase

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Q: QuestionDoes it work with DJI GSP app?

Asked 3 years ago by Fifa21.

Q: Questioncan i see the feed of dji phantom in my tv?if yes how?

Asked 6 years ago by Anonymous.

• A:Answer Hi! If you purchase the Plus edition of this aircraft, there is an HDMI out port built into the controller. If you get the standard version, you can use different streaming devices to mirror what your phone or tablet is seeing. This should allow you to view the feed on the tv.

  Answered 6 years ago by DJI Support

  
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Q: QuestionI have a samsung s8 active phone, is this a compatable device to use as the controller display?

Asked 6 years ago by Me.

• A:Answer Hey Me, the S8 active is a great choice for the controller display. I actually personally use an S8!

  Answered 6 years ago by DJI Support

  
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Q: QuestionIn previous comments it has been stated that Best Buy is now selling the display for the DJI - Phantom 4 Pro Quadcopter - White. Please provide part # and can it be ordered online or does it have to be ordered in the store?

Asked 6 years ago by Michael.

• A:Answer I purchase my drone package online,theDJI Phantom 4 Pro.This model does not include the display,you have to use your smartphone or tablet.I purchased a new iPad mini for this purpose,and it works great.If you want the model which includes the display,the model is the DJI Phantom 4 Pro PLUS.That display is integrated into the remote control unit and is not any larger than most smartphones. I recommend the unit that DOES NOT include the display.You have much better view and control over the multitude of touchscreen options.I was initially disappointed that my model had no built in display, but I am much more satisfied using my tablet or phone as a display.

  Answered 6 years ago by VikingjVerified Purchase

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Q: QuestionIt states 3 items included, one being a battery. Just to be clear, does that mean you get a 2nd additional battery? I’m ready to order, Thanks.

Asked 6 years ago by Larry.

• A:Answer They're probably referring to the remote, drone, and battery. There is no extra.

  Answered 6 years ago by JeremyVerified Purchase

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Q: QuestionIs this the Phantom 4 Pro v2.0 or the previous model Phantom 4 Pro?

Asked 6 years ago by Kris.

• A:Answer This listing is for the Phantom 4 Pro and not the V2.0.

  Answered 6 years ago by DJI Support

  
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Q: Questionit is necessary to have a license to fly a drone here in new bedfor or no?

Asked 7 years ago by Bryan.

• A:Answer It Is best to register, and hold your part 107 licence. It will save you A lot of headaches.

  Answered 6 years ago by DroneGroupVerified Purchase

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Q: QuestionWhat is the range on being able to view the camera on your phone. I heard it eventually go out of range.

Asked 7 years ago by Doug.

• A:Answer The range on the Phantom 4 Pro is just over 4 miles. However, you are not legally allowed to fly out of your line of sight. With that being said, you should never have any issues with “going out of range”. Even if you decided to fly as far as you could, the battery wouldn’t last long enough for you to fly more than 4.5miles away and then back. Hope this helps!

  Answered 7 years ago by FioranoracerVerified Purchase

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Q: QuestionWhy can't I use my Droid phone to control drones.

Asked 7 years ago by Anonymous.

• A:Answer if you look on the the manufacture website of any drone they will give you the recommended phone that will typically work for your drone.

  Answered 7 years ago by XspeedVerified Purchase

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Q: QuestionWhen Pahntom 4 Obsidian will be available at Best Buy because the model was released long time ago???

Asked 7 years ago by Liviu.