Questions & Answers

Q: QuestionIs there a monthly few?

Asked 6 years ago by Kris.

• A:Answer There is a fee. You can pay monthly or yearly (yearly is cheaper) and it ranges from $5/mon to $30/mon. I use it for $5 since I just need it for starting the car.

  Answered 6 years ago by faustus06Verified Purchase

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Q: Questionwhat addetional parts needed to install the Drone mobile 5400 , dont need any extra remotes , just the app , no remote starter installed yet , 2018 Nissan Armada

Asked 5 years ago by SamN.

• A:Answer I just dropped off my car for an install. I opted for everything including the alarm system but as far as just dronemobile you would need something like a compustar remote starter which sells for $300 at best buy unless you have the the total tech support plan. $300 for the remote starter with one button and $150 for dronemobile so $450 plus labor would be what your looking at. Alarm kit addon is $100 more and if you want to upgrade the remote it ranges from $60 and up.

  Answered 5 years ago by Mike

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Q: QuestionCan I use this only for the gps tracking a car only

Asked 5 years ago by 193763.

• A:Answer Yes I use it on my 1997 Camry and 2013 Nissan Sentra jus for gps just for keeping track on my kids while their off in scho

  Answered 5 years ago by JeromeVerified Purchase

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Q: QuestionWill this work on Diesel engines ?

Asked 6 years ago by Ted.

• A:Answer drone mobile is just an add on to an aftermarket remote start, idatalink, viper. etc. so you have to make sure your aftermarket remote start supports both. refer to idatalinks website and fill in your information on your specific vehicle. i have done three aftermarket remote starts with drone mobile, no diesels yet, but have used the hc series on the remote starts and all have worked with drone mobile. idatalink supports literally thousands of different vehicles so i would start there if there hc series.

  Answered 6 years ago by trinity327Verified Purchase

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Q: Questionhow do I know this will work with my existing remote start? Also, if I only want the remote start (phone) with no GPS or other features is there still a subscription needed?

Asked 6 years ago by kassie.

• A:Answer It will work with certain remote start units only. Without knowing what unit you currently have it would be hard to say. Stop in at your local best buy store and an installer there would be able to let you know for sure. There will always be a yearly fee with any cellular style device as there is a sim card similar to a cell phone that needs service for it to function. The yearly plans are cheaper without GPS tracking.

  Answered 6 years ago by Civic2loudVerified Purchase

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Q: QuestionCan Geek Squad install this in conjunction with the Compustar Remote Starter system if I bought them both at the same time?

Asked 5 years ago by Eric.

• A:Answer Most likely, yes. I had a old compustar remote system that wasn't compatible when I added the drone system. I ended upgrading to a newer system that works with it perfectly. I think the best answer is to ask your technician when scheduling so they can block the time for you correctly.

  Answered 5 years ago by dsmith225Verified Purchase

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Q: QuestionI just received this drone module in the mail. All that was in the box was a module and a wire. I thought that this was a complete package system. All-inclusive. Is everything needed for the system bought separately?

Asked 5 years ago by Melba.

• A:Answer Unfortunately, the DRONE MOBILE is just that a Add-on Module to a Remote Starter System such as "Compustar" or "Viper" Car remote starter that will run you about $340-600 depending what remote system you chose. The Drone allows your existing remote starter to work over the internet using an App on your phone or watch. Hope this helps. I Purchased the base Compustar system and it works great with the additional Drone Mobile setup. Take Care.

  Answered 5 years ago by SFOCONSUMERVerified Purchase

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Q: QuestionSo to be available to use This drone mobile set up I have to get A remote start system installed first?

Asked 5 years ago by Junior.

• A:Answer Yes it is an add on. You need a remote start installed on your vehicle to get the drone mobile

  Answered 5 years ago by BiffVerified Purchase

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Q: QuestionIs it possible installation for semi truck remote start with the drone and from mobile apps

Asked 7 months ago by Ddddd.

Q: QuestionI’m being shocked with electricity in my car. it’s coming from under the dash and drivers seat. How can I find out if it’s coming from the Drone installed over a year ago?

Asked 2 years ago by Anonymous.

Q: QuestionI took my drone out of my 2017 ram 3500, and I want to install it in my 2022 ram 3500. Will I need to reprogram it to the new truck?

Asked 2 years ago by Sam.

Q: QuestionI wanna know if you sell your car. Whit the drone security still in it. How do I disconnect that order.

Asked 3 years ago by Jazzy.

Q: QuestionI have a Hummer H2 damage the two remotes for the alarm system I do have drone mode how can I still control my vehicle with my cell phone are can I order new remote.

Asked 3 years ago by Terry.

Q: QuestionWhat are the locations the drone is placed onto the vehicle? Under the hood?

Asked 4 years ago by Cloud.

Q: QuestionIs it possible to schedule a remote start using the Smart app like many newer model trucks and cars?

Asked 4 years ago by Gigi.

Q: QuestionWhat is the battery life on this device? Can it be powered by both the car's battery and an internal battery? If it has its own power supply how long does it last?

Asked 4 years ago by Anonymous.

Q: QuestionI have a Dodge Charger Scat Pack 2020, all I want is to use GPS, cause UConnect is not fast enough and I want to know if its being broke into. I dont need remote start or anything else. Just want to know where my car is and if it gets broken into.

Asked 4 years ago by Guntert.

Q: QuestionDoes this product have passive/proximity unlock/lock functionality?

Asked 4 years ago by bayday.

Q: QuestionIs it compatible with Apple Watch 4? Want to use it to unlock my doors after surfing or hiking. Have a 2011 Cadillac CTS wagon with factory remote start, do I have to purchase both Drone mobile plus the smartphone module? Or just the smartphone module?

Asked 4 years ago by Aspico.

Q: QuestionTruck has remote start and security from factory. What all do I need to get remote start from phone? Do I need any other modules besides this one?

Asked 4 years ago by CLTGT.