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Hello Dom, To clean your TV screen without scratching or dulling it, we recommend the following steps: 1. Turn Off and Unplug the TV: Ensure the TV is turned off and unplugged to prevent any damage or injury. 2. Use a Microfiber Cloth: Always use a soft, lint-free microfiber cloth. Avoid using paper towels, tissue paper, or other materials that can scratch the screen. 3. Dry Wipe First: Gently wipe the screen with the dry microfiber cloth to remove dust and loose particles. 4. Dampen the Cloth: If there are smudges or fingerprints that need more attention, slightly dampen one corner of the microfiber cloth with distilled water. 5. Wipe Gently: Gently wipe the screen in a circular motion without applying too much pressure. Avoid spraying any liquid directly onto the screen. 6. Dry the Screen: Use a dry section of the microfiber cloth to gently dry the screen after wiping. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
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