Questions & Answers

Q: QuestionI bought my daughters an airwrap to share and they both want the app and account connected to their own separate phones. Can one device be registered to two separate emails so they both receive information about the airwrap that they are sharing ?

Asked 2 years ago by Kate.

• A:Answer No

  Answered 2 years ago by FENTENALL

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Q: QuestionThe Dyson Airwrap comes with a case? or only the special edition comes with case?

Asked 2 years ago by DONINHA.

• A:Answer Hi there Doninha, this is Tia from Dyson. This model Airwrap will include the Vinca blue storage case, which protects and neatly stores your Dyson Airwrap multi-styler and attachments. The case is finished in Vinca blue, cushioned with soft fabric and includes a removable lid that is also a non-slip mat for your multi-styler. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionDoes the nickel/ copper one come with a case??

Asked 2 years ago by Ana.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hello Ana, this is Kelly with Dyson. This model does include a Prussian Blue storage case. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionI noticed that there is a round brush attachment that can be purchased in addition, is it larger in size than what comes in the set ? Also, I do not see a smaller barrel option for this color. Lastly, will Dyson replace the unit like Best Buy will?

Asked 2 years ago by Attachments.

• A:Answer I believe you're asking whether Dyson or Best Buy would replace your older set with the newer re-engineered set that includes the round brush. I don't believe so. They are offering the newer accessories for an additional cost. On Dyson direct, they tack on a $8.95 shipping charge, if you are purchasing accessories only, so it's better to buy them from Best Buy or Sephora.

  Answered 2 years ago by LaylahRose

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Q: Questiondoes this set include the hair dryer?

Asked 2 years ago by Amber.

• A:Answer Hi Amber, this is Kelly with Dyson. Every Airwrap kit will include the pre-styling dryer attachment, which will take your hair from wet to damp, and ready to style with the other added attachments. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: Questionis this item free of Teflon, PTFE, PFOA , PCFs?

Asked 2 years ago by Em.

• A:Answer Hi there, this is Kelly with Dyson. Our haircare products, including the Airwrap, so contain PTFE/Teflon in some insulation components. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionHi I have shoulder length hair and I’m only finding the Dyson airwrap long would that work with my length hair or should I wait till the air wrap regular is back in stock?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, this is Kelly with Dyson. The long kit would also work with your hair; the barrels are longer, but you'd still be able to use those longer barrels with your hair length. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionWhen will this be restocked

Asked 2 years ago by Branden.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Branden, if you google "dyson airwrap restock updates", find a good site and just check it three times a week, thats how I knew when they restocked it and i was able to grab one!

  Answered 2 years ago by trinityjoy55

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Q: QuestionWill these ever come back in stock or am I wasting my time waiting to purchase it from Best Buy?

Asked 2 years ago by curiouscat.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi there, this is Kelly with Dyson. The Airwrap has remained a best-seller and as such, stock does remain low or non-existent. We at Dyson are expecting more back in stock shortly, and our retail partners should also receive stock again in the near future. At this time, we do not have an exact ETA. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionDyson Airwrap for $599.99, is it the recent 2.0 model released summer of 2022? What is timeframe for back order?

Asked 2 years ago by Pat.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer This is the 2.0 version

  Answered 2 years ago by Sjpatel0216Verified Purchase

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Q: QuestionDyson Airwrap complete long is for long hairs rights ,which is on your website ?

Asked 2 years ago by Mary.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi Mary, this is Kelly with Dyson. Yes, the Airwrap™ multi-styler complete long kit does have the longer length barrels which is better suited for longer hair. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionIs this the new version (2022) or the older one?

Asked 2 years ago by Meeeee.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi there, this is Kelly with Dyson. The Airwrap™ multi-styler is the newer version. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionWhen will this product be available?

Asked 2 years ago by Micky.

• A:Answer It’s available now

  Answered 2 years ago by Jentuck4Verified Purchase

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Q: QuestionWhen will the airwrap be back in stock online? Looking to buy.

Asked 2 years ago by Anonymous.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi there, this is Kelly with Dyson. We unfortunately do not have access to the stock that our retail partners keep. We would suggest contacting your local Best Buy store, or contacting them directly via their website. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionWhen will this be available again at best buy?

Asked 2 years ago by Alex.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi Al, this is Kelly with Dyson. We don't have access to retailer inventory, but you can check with your local Best Buy store, or directly on their website for any ETA to new stock of the Dyson Airwrap™. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionWhat is the difference between Airwrap Complete Styler in fuchsia and the Airwrap multi- styler Complete long ?

Asked 2 years ago by Bonnie.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi Bonnie, this is Kelly with Dyson. The Airwrap™ Complete Styler in fuchsia is the older model we offer. This kit will include the regular length curling barrels. The Airwrap™ multi-styler was just released here in the US. The main body/wand is the same, but the attachments have been re-engineered with better airflow. The attachments on both Airwrap™ kits are compatible with both wand/main bodies. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionIt seems that Best Buy as of today 6-8-22 only sells the Dyson Airwrap multi-styler COMPLETE LONG and NOT the Dyson Airwrap multi-styler COMPLETE - I have long hair, but not super long~ will the regular COMPLETE (copper) ever be available here?

Asked 2 years ago by NOTCompleteLong.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Bought as an anniversary gift for wife who has similar length as described. Was worried about the “Long” and offered to exchange, but she said, no way! Prefers the longer rods after experiencing and seeing video reviews of the shorter.

  Answered 2 years ago by FuninFLVerified Purchase

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Q: QuestionIs this the newest model?

Asked 3 years ago by Anthony.

This question was asked about the related product: Dyson - Airwrap Multi-Styler Complete Long - Nickel/Copper

• A:Answer Hi Anthony, this is Kelly with Dyson. Yes; the Dyson Airwrap™ multi-styler is the newest styler, which we just released here in the US market. Best wishes, Kelly Dyson Customer Support

  Answered 2 years ago by DysonProductExpert

  
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Q: QuestionWhen will you be restocking this item?

Asked 3 years ago by Ahasiya.

• A:Answer seems to be never anymore

  Answered 3 years ago by snackdizzle

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Q: QuestionI see the Dyson - Airwrap Complete Styler - for multiple hair types and styles - Fuchsia, Nickel is sold out, how long before it is restocked?

Asked 3 years ago by RJ.

• A:Answer Hi there, this is David with Dyson. While we cannot speak for third party stock, we can share that Dyson Airwrap™ may be a bit more difficult to find as a result of high demand, and general supply challenges. That said, you can rest assured that Dyson Airwrap™ is still very much in production. For more on availability through Best Buy, I'd recommend using the blue help button at the bottom right of the page, and chatting with an expert. They would be best equipped to assist with any inventory, or stock related questions. Best wishes, David Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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