A:AnswerHello JV, this is Kelly with Dyson. The Dyson AM09 is our Fan + Heater. This machine does not offer purification.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Annie, this is Kelly with Dyson. We do carry replacement remote controls for all of our machines, including the Dyson AM09 Fan + Heather. The top of your machine, and the remote control are both magnetized, so you can store the curved remote on top of the amplifier loop.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. Dyson machines should only be plugged directly into a wall outlet, bypassing any type of power strip, or extension cord.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerNo. The remote will not work behind a wall or closed door. However, if you are standing in front of an open door to the room where the heater is located, the remote will work.
A:AnswerHi Dawn, this is Kelly with Dyson. The Dyson AM09 Fan + Heater will not purify the air. That being said, we do carry air purifiers that will offer both a fan and heater, like this model does.
Best Wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. We recommend keeping the Dyson AM09 3' away from walls, and other combustible items such as furniture, pillows, bedding, papers, clothes and curtains.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Neil, this is Kelly with Dyson. Our Dyson AM09 Heater Fan is not dual-voltage. Dyson products are designed specifically for the countries in which they are made for and sold in, and machines manufactured for the United States are designed solely for 110-120v electricity. It is because of this fact that we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country a power converter would be needed. However, we do not recommend using a converter, as the unit will not perform at the normal expected life of a Dyson product. Please be aware that use of your machine outside of the country which it was purchased may void your warranty. This is outlined under the Terms and Conditions of the warranty under the What is Not Covered section in the operating manual. I hope this helps. Best wishes, Kelly Dyson Customer Support
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson AM09 Fan + Heater. This Fan + Heater can heat most size rooms. The larger the room, the longer it will take to heat. You should have no problem heating this size room.
Best Wishes,
Krystal
Dyson Customer Support
A:AnswerHi LeAnn, this is Krystal with Dyson. I am sorry to hear this. When using the device as a heater, it does draw in more power. Therefore, it is recommended to use directly in an outlet and not use a power strip or extension cord.
We would value the opportunity to address this in more detail and want to ensure it is working as intended. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
A:AnswerHi Priscilla, this is Krystal with Dyson. I am sorry to hear about the difficulty with your AM09 Fan + Heater and would value the opportunity to assist. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerPlease see bestbuys price match page on there website or if your on the mobile app... price match info is normally a tab or clickable area...
Normally doesn’t match coupons or gift cards back. But for plus don’t take my word. Visit a Best Buy store today and get a geek to help u out.
A:AnswerWe bought this for our toddlers room is quiet cool to the touch and we placed it on a tall dresser out of reach. So far it's worked great for his room.
