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Hi Joe, this is Kelly with Dyson. We're sorry to hear that you're having an issue with your Dyson Ball Animal upright. We're happy to help; please send us an email to [email protected]. Best wishes, Kelly Dyson Customer Support
Sorry, there was a problem. Please try again later.It might be something as simple as the machine needs thorough deep cleaning. I have 3 Dyson’s. I find it these machines work great when they are cleaning their performance drops off pretty radically as they get dirty.
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