Questions & Answers

Name: Dyson - Ball Multi Floor Bagless Canister Vacuum - Iron/Yellow
Brand: Dyson
SKU: 6282113
Price: 399.99 USD
Rating: 4.5 (231 reviews)

Dyson - Ball Multi Floor Bagless Canister Vacuum - Iron/Yellow

Model:: 205779-01; |
SKU:: 6282113

User rating, 4.5 out of 5 stars with 231 reviews.

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QuestionI have 2 domestic short hair cats and 2 dog's. The dogs are also short hair so the fur is rather wirey, and tends to stick into the carpet fibers. I would like to know how the performance of this model is with picking up pet hair.
Asked 8 years ago by Katrin.
- Answer The suction is very strong, and I also have a Persian cat and an Australian Shepherd dog. I am so delighted with this vacuum I would highly recommend it. I've never had one so powerful before. The also allows you to clean hard floors with great suction. The beater bar is so light, and the sound is so much quieter than other brands I've owned.
  Answered 8 years ago by Nanalinna
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QuestionHi, what is the difference in canister size and suction between the ball multi floor and the big ball vacuums? Thanks.
Asked 7 years ago by Olga.
- Answer Hi Olga, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Multi Floor canister vacuum. The size of the Ball Multi Floor is .53 gallons while the size of the Big Ball models is .42 gallons. The Dyson Ball Multi Floor has 280 air watts of suction while the Big Ball has 250 air watts. Best Wishes, Krystal Dyson Customer Service
  Answered 7 years ago by DysonProductExpert
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QuestionIs this good model for the stairs
Asked 7 years ago by Msmontana.
- Answer It is lightweught enough to hold canister in one hand and wand in other so i would say it is good on stairs compared to other models ive used.
  Answered 7 years ago by Smithhousehold
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QuestionWhat is the warranty on this and where do i get it serviced if something does break?
Asked 8 years ago by Jessica.
- Answer Hi Jessica, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Multi Floor. Dyson canister and uprights come with a 5-year warranty when purchased new and from an authorized retailer. If service is needed, simply contact us and we will be happy to troubleshoot and/or book a repair for a service center if needed. Best Wishes, Krystal Dyson Customer Service
  Answered 8 years ago by DysonProductExpert
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Questioni don't have pets, don't know if I should purchase the cinetic animal bagless canister or the ball multi floor. there is a price difference, obviously--don't want to pay more than I have to. please advise.
Asked 8 years ago by hal.
- Answer Hello there, This is Dan with Dyson. Stylistically, these are very different machines so it will mainly be determined by preference of an upright or canister model. The Dyson Ball Multifloor features 270 airwatts of suction power as opposed to 180 airwatts delivered by the Cinetic Animal canister. However, the Cinetic Animal canister comes with more tools and requires no filter cleaning whereas the Dyson Ball Multifloor has 2 filters that require cleaning with cold water and air dry once every 3 months. Feel free to contact our Dyson helpline directly to determine the best machine for your needs. Best wishes, Dan
  Answered 8 years ago by DysonProductExpert
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QuestionI have really plush carpet and my upright dyson will not work on it. Very difficult to push because of strong suction and thickness of carpet. Is the dyson canister manually adjustable on height and will it work on plush carpet?
Asked 8 years ago by bpot.
- Answer There is a button/handle that will adjust the suction. I decrease the suction to do the small throw rugs.
  Answered 8 years ago by BlkWidowRN
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QuestionDoes this include the floor brush, carpet, dusting and furniture attachments?
Asked 7 years ago by Bernie.
- Answer Hi Bernie, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Multi Floor canister vacuum. This vacuum comes with a cleaner head that is compatible with both carpet and bare floors. It also comes with a combination tool and stair tool. Best Wishes, Krystal Dyson Customer Service
  Answered 7 years ago by DysonProductExpert
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QuestionWill the attachments from my upright Dyson Animal work with this canister? Can I remove the long metal tube section from the canister and attach directly to the hose/handle?
Asked 7 years ago by Diane.
- Answer Yes, they are interchangeable.
  Answered 7 years ago by CommunityAnswer
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QuestionDoes this vacuum have attachment for furniture ?
Asked 8 years ago by Cher.
- Answer Hi Cher! Thank you for your interest in the Ball Multi Floor. This model does come with 2 attachments, which can be stored on the machine. Those attachments are the combination tool and stair tool. The stair tool can be used on upholstered furniture. Best Wishes, Krystal Dyson Customer Service
  Answered 8 years ago by DysonProductExpert
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QuestionDoes this pick up cat litter off tile and hardwood flooring and do you recommend this for picking up litter - will littler clog vacuum or cause an odor in vacuum?
Asked 8 years ago by Murphy.
- Answer Yes, the vacuum will pick up cat litter off tile floor.
  Answered 8 years ago by CommunityAnswer
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QuestionCan this work, possibly with transformer on 220 Volts ( UKNeed to purchase however in usa
Asked 9 years ago by GICK.
- Answer Hi Gick. It's Vince with Dyson. Dyson products sold in the US are designed specifically for 110-120v electricity. Our machines are not multi-voltage. Please feel free to reach out to us via email with any additional questions at [email protected]. Best wishes, Vince P.
  Answered 9 years ago by DysonProductExpert
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QuestionThis is my question, what accessories come with this brand becky h
Asked 7 years ago by dysontoolquestion.
- Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Multi Floor. This vacuum includes 2 attachments, the combination tool and stair tool. Both of which can be stored directly on the vacuum itself when not in use. Best Wishes, Krystal Dyson Customer Support
  Answered 7 years ago by DysonProductExpert
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QuestionOn the handle there is a release button, it slid out how can you get it back into the grove
Asked 7 years ago by Rmcgee10.
- Answer Hi there, this is Krystal with Dyson. I am sorry to hear about the difficulty with your vacuum and would value the opportunity to address this in more detail. Please contact us at [email protected] with a description of the issue or concern and your contact information and we will be happy to help. Best Wishes, Krystal Dyson Customer Service
  Answered 1 year ago by DysonProductExpert
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QuestionHow heavy of this vacuum? Is there a handle to carry it up and down stairs? Is this the one that wont tip over?
Asked 7 years ago by Kay.
- Answer Sometimes it does tip over. Yes there's a handle to carry the unit anywhere, and it is light weight.
  Answered 7 years ago by Lars711
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QuestionIf I don't like the vacuum cleaner can I return it? If it has to be picked up at store?
Asked 8 years ago by Anonymous.
- Answer Call Best Buy and ask them.
  Answered 7 years ago by Mich
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Questionwhat other attachments are available for this vacuum?
Asked 8 years ago by gerri.
- Answer Hi Gerri. Thank you for your interest in additional attachments for your vacuum. We have a wide range of additional tool attachments that work with this machine. The tools vary from dusting, to cleaning furniture. Best Wishes, Krystal Dyson Customer Service
  Answered 8 years ago by DysonProductExpert
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QuestionIs this vacuum good for carpet and hardwood floors?
Asked 8 years ago by Sayed.
- Answer Absolutely yes! I am so happy with my new vacuum. It does carpets so well and the suction is amazing. There is a button on the handle to turn off the beater bar, and it cleans hard floor very well. Because the beater bar is smaller and lightweight it is so easy to use, and the sound is not nearly as loud as the other brands I've owned. I love this machine, and my husband does too. He's shocked by the amount of suction it has.
  Answered 8 years ago by Nanalinna
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Questionhow do you clean the inside of dirt canister
Asked 8 years ago by Cindy.
- Answer It just opens at the bottom and dumps into the trash!
  Answered 8 years ago by Lilyspops
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Questionthe yellow top of canister is leaking air, is the any way of titen up to stop the air from leaking out.
Asked 8 years ago by Anonymous.
- Answer when you reattached the canister you should be able to feel it snap into place- there have been times when I did not do that and felt air leak out after.
  Answered 7 years ago by jenn
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QuestionI purchased this thinking it was the purple model. Anyway, how is this on wood and tile floors and stairs?
Asked 8 years ago by Anonymous.
- Answer I have both and no carpet this is the product you want
  Answered 8 years ago by Steph
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Showing 1-20 of 24 questions

Questions & Answers

Dyson - Ball Multi Floor Bagless Canister Vacuum - Iron/Yellow

Q: QuestionI have 2 domestic short hair cats and 2 dog's. The dogs are also short hair so the fur is rather wirey, and tends to stick into the carpet fibers. I would like to know how the performance of this model is with picking up pet hair.

Q: QuestionHi, what is the difference in canister size and suction between the ball multi floor and the big ball vacuums? Thanks.

Q: QuestionIs this good model for the stairs

Q: QuestionWhat is the warranty on this and where do i get it serviced if something does break?

Q: Questioni don't have pets, don't know if I should purchase the cinetic animal bagless canister or the ball multi floor. there is a price difference, obviously--don't want to pay more than I have to. please advise.

Q: QuestionI have really plush carpet and my upright dyson will not work on it. Very difficult to push because of strong suction and thickness of carpet. Is the dyson canister manually adjustable on height and will it work on plush carpet?

Q: QuestionDoes this include the floor brush, carpet, dusting and furniture attachments?

Q: QuestionWill the attachments from my upright Dyson Animal work with this canister? Can I remove the long metal tube section from the canister and attach directly to the hose/handle?

Q: QuestionDoes this vacuum have attachment for furniture ?

Q: QuestionDoes this pick up cat litter off tile and hardwood flooring and do you recommend this for picking up litter - will littler clog vacuum or cause an odor in vacuum?

Q: QuestionCan this work, possibly with transformer on 220 Volts ( UKNeed to purchase however in usa

Q: QuestionThis is my question, what accessories come with this brand becky h

Q: QuestionOn the handle there is a release button, it slid out how can you get it back into the grove

Q: QuestionHow heavy of this vacuum? Is there a handle to carry it up and down stairs? Is this the one that wont tip over?

Q: QuestionIf I don't like the vacuum cleaner can I return it? If it has to be picked up at store?

Q: Questionwhat other attachments are available for this vacuum?

Q: QuestionIs this vacuum good for carpet and hardwood floors?

Q: Questionhow do you clean the inside of dirt canister

Q: Questionthe yellow top of canister is leaking air, is the any way of titen up to stop the air from leaking out.

Q: QuestionI purchased this thinking it was the purple model. Anyway, how is this on wood and tile floors and stairs?

QuestionI have 2 domestic short hair cats and 2 dog's. The dogs are also short hair so the fur is rather wirey, and tends to stick into the carpet fibers. I would like to know how the performance of this model is with picking up pet hair.

QuestionHi, what is the difference in canister size and suction between the ball multi floor and the big ball vacuums? Thanks.

QuestionIs this good model for the stairs

QuestionWhat is the warranty on this and where do i get it serviced if something does break?

Questioni don't have pets, don't know if I should purchase the cinetic animal bagless canister or the ball multi floor. there is a price difference, obviously--don't want to pay more than I have to. please advise.

QuestionI have really plush carpet and my upright dyson will not work on it. Very difficult to push because of strong suction and thickness of carpet. Is the dyson canister manually adjustable on height and will it work on plush carpet?

QuestionDoes this include the floor brush, carpet, dusting and furniture attachments?

QuestionWill the attachments from my upright Dyson Animal work with this canister? Can I remove the long metal tube section from the canister and attach directly to the hose/handle?

QuestionDoes this vacuum have attachment for furniture ?

QuestionDoes this pick up cat litter off tile and hardwood flooring and do you recommend this for picking up litter - will littler clog vacuum or cause an odor in vacuum?

QuestionCan this work, possibly with transformer on 220 Volts ( UKNeed to purchase however in usa

QuestionThis is my question, what accessories come with this brand becky h

QuestionOn the handle there is a release button, it slid out how can you get it back into the grove

QuestionHow heavy of this vacuum? Is there a handle to carry it up and down stairs? Is this the one that wont tip over?

QuestionIf I don't like the vacuum cleaner can I return it? If it has to be picked up at store?

Questionwhat other attachments are available for this vacuum?

QuestionIs this vacuum good for carpet and hardwood floors?

Questionhow do you clean the inside of dirt canister

Questionthe yellow top of canister is leaking air, is the any way of titen up to stop the air from leaking out.

QuestionI purchased this thinking it was the purple model. Anyway, how is this on wood and tile floors and stairs?