Questions & Answers
- Model:
- 227633-01/334175-01
- |
- SKU:
- 5712662
Highly rated by customers for: Suction, Ease of use, Carpet Cleaning
Page Showing 81-86 of 86 questions
Q: QuestionDyson ball the brush does not spin does it have a belt if so how is it replaced
Asked by Jimk713.
- A:Answer Push the smaller button, next to the on switch.
Answered by Aaron13
Q: QuestionI have just had new plush caret put in and I have a Dyson 14 but the carpet is too thick and it will not work. Will this one work on plush carpet or which one will?
Asked by ckvlsatch.
- A:Answer Hi there, this is Carissa with Dyson. We are sorry to hear the DC14 is difficult to push, but we value your continued support. We would recommend our Dyson Small Ball, which has an advanced self adjusting base plate our a canister Dyson, which has the capability to less the suction. Feel free to view the links below Small Ball https://www.bestbuy.com/site/dyson-small-ball-multifloor-bagless-upright-vacuum-multi/4936200.p?skuId=4936200 Dyson canister https://www.bestbuy.com/site/dyson/dyson-canister-vacuums/pcmcat162500050030.c?id=pcmcat162500050030 We hope this information proves useful. Best wishes, Dyson Customer Support
Answered by DysonProductExpert

Q: QuestionMy whole house is tiled with a few scatter (thin) rugs. I do have 2 dogs who shed but since i don't have any stairs or carpet that need vacuuming, what Dyson model would be best for me?
Asked by Maxams.
- A:Answer my whole house is tiled with a few rugs here and there. Picks up our Shepard mixs dog hair like nothing and easily transitions from the rugs to tile with out a problem.
Answered by heb2014
Q: QuestionHow come best buy is not offering free tools with this machine? On dyson website they are offering 3 free tools with the same price as best buy. Let me know.
Asked by FreeTools.
- A:Answer The Dyson vacuum yellow/iron came with 3 tools. The tools are: crevice tool, furniture tool and a pet tool. These tools work great.
Answered by Francie007
Q: QuestionI have a lot of trouble putting the wand back in when I finish vacuuming. What am I doing wrong? i push it down but it won't go the last inch.
Asked by Ralph.
- A:Answer It gets stuck at the bottom, you have to push it a little bit manually.
Answered by Cecilia
Q: QuestionWhere can I recycle my old Dyson, I’m getting a new one.
Asked by Sara.
- A:Answer Hello Sara, this is Kelly with Dyson. For recycling or disposal recommendations, we would suggest reaching out your local municipality - they will be able to provide that for you, so you can be sure you're recycling/disposing of your vacuum in the proper manner. Best wishes, Kelly Dyson Customer Support
Answered by DysonProductExpert
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