Questions & Answers

Q: QuestionHow do I get the fan to oscillate, I tried the arrows with no luck.

Asked 9 years ago by Linda.

• A:Answer Did you remove the tape? I believe it was blue in color on my fan.

  Answered 9 years ago by CathyInOhio

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Q: QuestionWould love to skip the window a/c units this year. During the day we would have our living room a/c on. Looking for a fan that will cool a small bedroom at night. Any thoughts on this tower fan - and the levels of coolness it brings? Thanks in advance.

Asked 9 years ago by AliCat.

• A:Answer Well, for one, I placed the fan directly on a table that was the same height as me sitting down. No ossolation, just on the highest level possible,and pointed towards me. It BARELY could cool me down, so trying to cool an ENTIRE room would be a joke.

  Answered 8 years ago by Betty

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Q: QuestionDoes the Dyson AMO7 tower fan require a filter?

Asked 5 years ago by Jim.

• A:Answer Hello Jim, this is Kelly with Dyson. The Dyson AM07 does not use a filter. Our only air multiplier machines that would require the use of a filter are the purifier machines. I hope this helps! Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionOur AC went out and the highs over the weekend are in the upper 80s. Is this fan going to help at all with cooling a room when the temperature in the room is most likely starting in the 80s?

Asked 8 years ago by Anonymous.

This question was asked about the related product: Dyson - AM07 Tower Fan - Black/Nickel

• A:Answer Hi there, its Tameka with Dyson. Many people think that the Dyson fans operates like air conditioners, however, unlike an air conditioner, which refrigerates the air it supplies, allowing the air in the room to be made cooler than the ambient temperature outside, the Dyson cools a person by moving air over and around them. If you have any additional questions, please feel free to contact us directly at [email protected]. Thank you for your time. Best wishes, Tameka Dyson Customer Service

  Answered 8 years ago by DysonProductExpert

  
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Q: QuestionDoes this fan make any noise???

Asked 8 years ago by Dillon.

This question was asked about the related product: Dyson - AM07 Tower Fan - Iron/Blue

• A:Answer Of course it makes SOME noise, but very little considering the volume of air and the velocity. The fan sets up nice air movement 15 feet away. A traditional blade fan that moves this much air would be very noisy. Th Dyson fan does not interrupt conversations, does not interfere with the television, and does not annoy me.

  Answered 8 years ago by TechnoMom

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Q: QuestionDo you price match QVC?

Asked 7 years ago by Joe.

• A:Answer yes

  Answered 7 years ago by AnonymousVerified Purchase

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Q: Questioncan I get a Best Buy person to assemble a Dyson AM07 Air Multiplier for an extra charge?I would like it assembled in my office which is less than half a block from my local Best Buy. It is supposed to be easy to assemble, but I tried with a unit I ordered online directly from Dyson but the parts did not fit together no matter how many times I tried, including with phone assistance from customer service, so I sent it back.

Asked 10 years ago by Anonymous.

• A:Answer You could see. Best buy's staff is very friendly and always willing to go out of their way to help out customers! I got mine and it was very easy to assemble. I wonder why yours was so difficult?

  Answered 9 years ago by Mortal

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Q: QuestionDoes this model also support 220v 50Hz input (instead of US 110v 60Hz?)

Asked 6 years ago by Ivan.

• A:Answer No, Dyson fans purchased in the US are not multi-voltage, and are designed for 110-120V, not 220V.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI’m thinking about buying the tower fan for my living room the height of the fan doesn’t impress me will it tall enough for my living room to cool it what is your opinion of the tower fan for my living room

Asked 7 years ago by Gregg.

This question was asked about the related product: Dyson - AM07 Tower Fan - Black/Nickel

• A:Answer Hi Gregg, this is Krystal with Dyson. Thank you for your interest in the Dyson AM07 Tower Fan. This fan stands 34.4inches tall. The Dyson AM07 uses our Air Multiplier technology, air is drawn in by the impeller and a high-velocity jet of air then exits the loop and creates an area of low pressure that draws in air from behind the fan. As the jet of air leaves the front of the loop, more air is drawn in from the surroundings which amplifies the initial air flow even further. This makes it great for any size living room. Best Wishes, Krystal Dyson Customer Service

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionHello is there a reset? My fan turned off after a couple months of use and it won't turn back on what can I do?

Asked 1 month ago by YvonneC.

• A:Answer Thank you for reaching out! We are sorry to hear that your Dyson Cool Tower Fan AM07 has stopped working. While there isn’t a dedicated reset button, you can try unplugging the unit for about 30 seconds, then plugging it back in to see if it restores functionality. If the issue persists, we recommend checking for any blockages or dust buildup that could affect performance. You can reach Dyson customer support at [email protected] or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.

  Answered 3 weeks ago by Dyson Team

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Q: QuestionAccording to specifications, AM07 moves 132gallons of air, cools up to 800sq ft but does not have a HEPA or purification filter. Why can't this powerful air multiplier fan include a purification filter? Dyson purifiers do not cool as well as this, why?

Asked 1 month ago by WhoCaresWhoIAm.

• A:Answer If that’s what you want, buy the TP10. But you will not experience that much air flow, even with the filters removed. I tried the TP10 with all combinations, both filters, 1 filter, even without it wasn’t putting out as much air as the AM07. I noticed the AM07 has a belt that runs in the back slot all around. The TP10 has a slot in the front that pushes air out but is blocked on the top and bottom.

  Answered 2 weeks ago by BBYReviewerVerified Purchase

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Q: QuestionDoes this fan have 3 prongs? Or a spec sheet?

Asked 2 months ago by Anonymous.

• A:Answer Hello, thank you for your query regarding the Dyson - Cool Tower Fan AM07. The Dyson Cool Tower Fan AM07 comes with a 6.6-foot power cord, but details about the prong configuration are not explicitly listed in the available specifications. For a full spec sheet, including dimensions, airflow settings, and other technical details, you can check Dyson’s official product page here or refer to the user manual here. You can reach Dyson customer support at [email protected] or through their website for further clarifications,

  Answered 2 weeks ago by Dyson Team

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Q: QuestionHow does the insurance plan work in the state of Texas?

Asked 5 months ago by PurpleNezy.

• A:Answer Hello, thank you for your inquiry about the insurance plan for the Dyson Cool Tower Fan AM07 in Texas. The insurance plan typically covers accidental damage, including drops, spills, and mechanical malfunctions, from the date of purchase. Coverage details can vary, so we recommend reviewing the specific terms and conditions provided at the time of purchase. If you have any other queries, please feel free to contact us via [email protected]. We appreciate your support and look forward to serving you again. Warm regards, Dyson Customer Support

  Answered 5 months ago by Dyson Team

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Q: QuestionCan I use it on a outside restroom?

Asked 5 months ago by Rick.

• A:Answer As long as the power outlet matches the specifications it shouldnt be a problem.

  Answered 4 months ago by MwrightVerified Purchase

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Q: QuestionIs it hard to clean the vented area in the base of this fan?

Asked 6 months ago by BethG.

• A:Answer No it is not difficult to clean.

  Answered 5 months ago by NeddaPVerified Purchase

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Q: QuestionIs this effective outdoors?

Asked 7 months ago by Anonymous.

• A:Answer We use it on our patio sometimes and it works well. We even position it in front of the screen door facing in to really increase cooling inside the house.

  Answered 4 months ago by MwrightVerified Purchase

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Q: QuestionHello I was told to email you guys and I am still waiting please help Error Code F4

Asked 9 months ago by FrankM.

• A:Answer Hello Frank, thank you for reaching out and bringing this to our attention. We apologize for the delay in our response and any inconvenience this may have caused. We can imagine how frustrating and disappointing this must be for you. However, we strive to provide the best experience for our customers. Rest assured, you will be assisted as quickly as possible. We would like to look further into this for you. For detailed information, please feel free to email us again at [email protected] and include ‘Dyson Review’ in the subject line for prompt attention to this matter.

  Answered 9 months ago by Dyson Team

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Q: Question4 months of ownership , it randomly stopped blowing air and it shows error code F4

Asked 9 months ago by FrankM.

• A:Answer i sent an email

  Answered 9 months ago by FrankMVerified Purchase

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Q: QuestionDo you have to add water or ice?

Asked 1 year ago by Matt.

• A:Answer No. It really cools my room and I'm very happy with the purchase.

  Answered 1 year ago by Anonymous

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Q: QuestionHow cool does the air get?

Asked 1 year ago by Liv.

• A:Answer I would normally have the AC set to 70°, and the AC would run all the time getting to 72° last summer. This year same thing, set to 70° but it reaches 70° and shuts off (this year has been hotter). It cools of a 25 x 35 living room, but we leave the doors open to circulate the and purify the air. hope this helps

  Answered 10 months ago by DavidWVerified Purchase

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