Questions & Answers

Name: Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver
Brand: Dyson
SKU: 6314651
Price: 107.99 USD
Rating: 4.5 (2466 reviews)

Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver

Model:: 311383-01; |
SKU:: 6314651

User rating, 4.5 out of 5 stars with 2466 reviews.

Highly rated by customers for:

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QuestionCan you control the heat temperature and if so, does it shut off once it hits that temp?
Asked 5 years ago by Sierra87.
- Answer Yes, you can set a specific temperature you would like for the room to be and it will keep that temperate. It will shut off once it’s at that temperature. And will turn back on once it goes below that temperature. This option is for heat only. For the cool fan you can not control the temperature the same way.
  Answered 5 years ago by Mike
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QuestionI realize it is not an air conditioner, but since it has the word 'cool' in the name, how much cooler does it actually make the ambient air?
Asked 6 years ago by winterfan.
- Answer Hi there, this is Kelly with Dyson. Although the Dyson HP01 Pure Hot + Cool Air Purifier isn't directly built as a personal air condition device like Dyson's other products, it can sense when it is a warmer day, automatically helping to drop the temperature within the room a few degrees with smooth, long range air flow. It's hard to pinpoint a level in terms of degrees that it would cool a room, as environmental factors such as the number of windows and doors can affect room temperature, for example. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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QuestionCan the air purifier function alone, without the cooling fan or heater operating? Thank you
Asked 6 years ago by Nept04.
- Answer Hello there, this is Kelly with Dyson. The Dyson HP01 Pure Hot + Cool will only purify the air when the machine is turned on, either in hot or cool mode. The air gets purified when it passes through the HEPA filter, and is then expelled in to the air via the amplifier loop. To have the air purified, you will need to have the unit on, even in the lowest speed setting of 1. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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Questionhow often does the filter need to be changed
Asked 5 years ago by adam.
- Answer Hi Adam, this is Kelly with Dyson. The filter in the Dyson HP01 Pure Hot + Cool has 4382 hours of life. If you were to run your machine 12 hours every day, your filter would last a year. Your machine will flash an "F" icon, when the filter needs to be replaced. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes this actually air condition and heat air?
Asked 6 years ago by iFarve.
- Answer It heats, it doesn't cool just fan.
  Answered 6 years ago by Brandy
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QuestionCan it oscillate?
Asked 5 years ago by Deelovlee1.
- Answer Yes it can oscillate about 70 degree arch.
  Answered 5 years ago by BitMan
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QuestionI suppose it wouldn’t work very well for large rooms with the 400 sq ft capacity, or would it just take longer to clean the air and heat?
Asked 5 years ago by Omgirl.
- Answer Hello Omgirl, This is Miella from Dyson. The time it would take to purify the space depends on environmental factors such as layout, ventilation, etc. However, it can purify and heat any sized space. Hope this helps! Miella Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionIs anybody else having trouble with the oscillating mode seems to me like my oscillating shuts off once it reaches the room temperature
Asked 4 years ago by Dilligaf.
- Answer Hi there, this is Kelly with Dyson. Once your HP01 unit reaches the target room temperature, the unit will go into standby mode. Oscillation will stop, and heated air will no longer be flowing through the loop. Once the target room temperature falls below your set target, the unit will again begin to oscillate, and you'll again feel heated air from the loop. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionWhat is the power consumption of the Dyson HP02 (watts)? I want to make sure my portable generator can handle the load. Thanks, Charles
Asked 4 years ago by Charles.
- Answer 1500 watts.
  Answered 4 years ago by DoubleR13
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QuestionWhy does my fan only oscillate in cool mode or very high heat mode. Does it stop when it reach a certain temperature?
Asked 4 years ago by John.
- Answer Hi John, this is Kelly with Dyson. While using the machine in heat mode, once your room reaches the target temperature you have set, the machine will stop oscillating as well as blowing heated air. Once the room temperature dips below the target temperature you have set, it'll resume operation. We hope this helps! Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionDoes this model, or any of the other compatible models have a remote control?
Asked 4 years ago by Packrat.
- Answer Hello there, this is Kelly with Dyson. All our purifiers, fans and fan + heater units will include a remote control in the box with the machine. The remote is curved and magnetized, to attach to the top of the unit for easy storage. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionThe Dyson heater/cooler: When the heater element is being used, is there a fan going or is it a ceramic element?
Asked 4 years ago by Baseballone.
- Answer Hello there, this is Kelly with Dyson. Great question! The air is heated by ceramic plates within the machine, and expelled through the aperture loop. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionCan this be placed on furniture or need it be set on a floor?
Asked 5 years ago by MB75.
- Answer Hello MB75, This is Miella from Dyson. The HP01 can be set on any flat, non-slippery, non-porous surface. It does not need to be placed on the floor. Hope this helps! Miella Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionThis is a ozone free air filter?
Asked 5 years ago by GERESQ.
- Answer Hello Hou, This is Miella from Dyson. Dyson Purifiers do not use Ionization to purify the air and do not generate ozone. Hope this helps!
  Answered 5 years ago by DysonProductExpert
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QuestionIs it compatible with a smartphone?
Asked 6 years ago by Tevis.
- Answer Hello Tevis, this is Kelly with Dyson. The HP01 Pure Hot + Cool is not a connected machine. There is no WiFi capability to connect to the Dyson Link App, so you would not be able to control the machine with your smartphone. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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QuestionI purchased the hp01 model, I see other forums where people have said it was easy to set up, just put in the filter and plug in and choose your setting. My filter was already in place. I’m concerned I bought a returned item?
Asked 5 years ago by mm73.
- Answer Hi there, this is Kelly with Dyson. Great question - when you purchase your Dyson purifier, the filter will already be installed. The only time you'll ever need to install a new filter is when the life on your current filter has run down. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes the display stay on when it's operating? I want to use this when I am sleeping but sensitive to light at night. Thank you.
Asked 4 years ago by Zee08.
- Answer Hi Zee, this is Kelly with Dyson. The HP01's display will stay on at night, and all the time while the machine is in operation. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionCAN THE HOT AND COLD AIR PURIFIER # hpO4 be PUT ON CARPET?
Asked 5 years ago by Anonymous.
- Answer Hello there, this is Kelly with Dyson. You can place your Dyson Pure Hot + Cool air purifier on your carpeting. You will want to make sure that your flooring is an even surface, so while in oscillation mode, your machine oscillates smoothly. You will want to be sure, however, that you keep your machine away from furniture, drapes, ie: anything flammable, while using in heat mode. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes this model have Night Mode?
Asked 4 years ago by JohRim.
- Answer Hi Jon, this is Kelly with Dyson. The Dyson HP01 Pure Hot + Cool does not have auto or night mode. Best wishes, Kelly Dyson Customer Support
  Answered 4 years ago by DysonProductExpert
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QuestionWill this help with the aerosoles of Covid-19 droplets?
Asked 5 years ago by TTH.
- Answer Hi there, this is Kelly with Dyson. Dyson purifiers are scientifically tested to capture particles as small as allergens and viruses, but we want to be clear that at this time, no purifier manufacturer—including Dyson—can speak to their products’ performance against the COVID-19 virus. As the circumstances surrounding the COVID-19 virus outbreak are developing and ever-changing, nobody as yet knows with certainty how this virus behaves, so we recommend people follow guidance on COVID-19 virus prevention from the relevant local public health bodies. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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Questions & Answers

Dyson - HP01 Pure Hot + Cool Air Purifier, Heater and Fan - White/Silver

Q: QuestionCan you control the heat temperature and if so, does it shut off once it hits that temp?

Q: QuestionI realize it is not an air conditioner, but since it has the word 'cool' in the name, how much cooler does it actually make the ambient air?

Q: QuestionCan the air purifier function alone, without the cooling fan or heater operating? Thank you

Q: Questionhow often does the filter need to be changed

Q: QuestionDoes this actually air condition and heat air?

Q: QuestionCan it oscillate?

Q: QuestionI suppose it wouldn’t work very well for large rooms with the 400 sq ft capacity, or would it just take longer to clean the air and heat?

Q: QuestionIs anybody else having trouble with the oscillating mode seems to me like my oscillating shuts off once it reaches the room temperature

Q: QuestionWhat is the power consumption of the Dyson HP02 (watts)? I want to make sure my portable generator can handle the load. Thanks, Charles

Q: QuestionWhy does my fan only oscillate in cool mode or very high heat mode. Does it stop when it reach a certain temperature?

Q: QuestionDoes this model, or any of the other compatible models have a remote control?

Q: QuestionThe Dyson heater/cooler: When the heater element is being used, is there a fan going or is it a ceramic element?

Q: QuestionCan this be placed on furniture or need it be set on a floor?

Q: QuestionThis is a ozone free air filter?

Q: QuestionIs it compatible with a smartphone?

Q: QuestionI purchased the hp01 model, I see other forums where people have said it was easy to set up, just put in the filter and plug in and choose your setting. My filter was already in place. I’m concerned I bought a returned item?

Q: QuestionDoes the display stay on when it's operating? I want to use this when I am sleeping but sensitive to light at night. Thank you.

Q: QuestionCAN THE HOT AND COLD AIR PURIFIER # hpO4 be PUT ON CARPET?

Q: QuestionDoes this model have Night Mode?

Q: QuestionWill this help with the aerosoles of Covid-19 droplets?

QuestionCan you control the heat temperature and if so, does it shut off once it hits that temp?

QuestionI realize it is not an air conditioner, but since it has the word 'cool' in the name, how much cooler does it actually make the ambient air?

QuestionCan the air purifier function alone, without the cooling fan or heater operating? Thank you

Questionhow often does the filter need to be changed

QuestionDoes this actually air condition and heat air?

QuestionCan it oscillate?

QuestionI suppose it wouldn’t work very well for large rooms with the 400 sq ft capacity, or would it just take longer to clean the air and heat?

QuestionIs anybody else having trouble with the oscillating mode seems to me like my oscillating shuts off once it reaches the room temperature

QuestionWhat is the power consumption of the Dyson HP02 (watts)? I want to make sure my portable generator can handle the load. Thanks, Charles

QuestionWhy does my fan only oscillate in cool mode or very high heat mode. Does it stop when it reach a certain temperature?

QuestionDoes this model, or any of the other compatible models have a remote control?

QuestionThe Dyson heater/cooler: When the heater element is being used, is there a fan going or is it a ceramic element?

QuestionCan this be placed on furniture or need it be set on a floor?

QuestionThis is a ozone free air filter?

QuestionIs it compatible with a smartphone?

QuestionI purchased the hp01 model, I see other forums where people have said it was easy to set up, just put in the filter and plug in and choose your setting. My filter was already in place. I’m concerned I bought a returned item?

QuestionDoes the display stay on when it's operating? I want to use this when I am sleeping but sensitive to light at night. Thank you.

QuestionCAN THE HOT AND COLD AIR PURIFIER # hpO4 be PUT ON CARPET?

QuestionDoes this model have Night Mode?

QuestionWill this help with the aerosoles of Covid-19 droplets?