“I have V11 and the moving company lost the box so I have to buy a new one. What is the difference between v11 and v12?”

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• Hi there Dutch, this is Tia from Dyson. The differences between the V11 and V12 can vary, depending on which model you select as the floor tools will not be the same. For example, the model you're viewing, V12 Detect Slim, includes our Laser Slim Fluffy cleaner head which is made specifically for hard floors and our Motorbar floor tool which is suitable for both hard and carpeted floors. The V11 may only include our Torque drive cleaner head which would be designed for use on both hard floors and carpeted areas. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered by DysonProductExpert 2 years ago

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• V12 is not so heavy than the V11

  Answered by BMWGuy 2 years ago

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