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Questions & Answers

Your price for this item is $1,699.00
Page Showing 1-18 of 18 questions
  • QuestionWhat is the warranty on the Eargo SE hearing aids?

    • Answer The Eargo SE hearing aids come with a 1-year repair warranty and 1-year loss/damage protection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery last on a single charge?

    • Answer The Eargo SE hearing aids provide up to 16 hours of use on a single charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I adjust the sound settings on these hearing aids?

    • Answer Yes, you can personalize the sound settings using the Sound Match feature in the Eargo mobile app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these hearing aids rechargeable?

    • Answer Yes, the Eargo SE hearing aids are fully rechargeable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these hearing aids compatible with an app?

    • Answer Yes, the Eargo SE hearing aids are compatible with the Eargo mobile app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the charging case provide additional battery life?

    • Answer Yes, the charging case holds up to 5 full charges, providing a total of 80 hours of battery life.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat comes with the Eargo SE hearing aids?

    • Answer The Eargo SE hearing aids come with a charging case.
    This question and answer was generated by AI based on customer and product data.
  • Questioncan I connect with blue tooth to phone or tv?

    Asked by GadgetQueen724.

    • Answer Hello and thank you for this question. The Eargo SE does not have phone or audio streaming capabilities, but the charger can communicate with paired and connected devices via Bluetooth when used with the Eargo App. If you are looking to stream music, our Link by Eargo system may be a better fit for you.

      Answered by Eargo Support

  • QuestionCan the answer a phone call

    Asked by Anonymous.

    • Answer Thank you for this question. The Eargo SE does not have phone or audio streaming capabilities, however, the charger can communicate with paired and connected devices via Bluetooth when using the Eargo App. You may want to consider LINK by Eargo for phone and audio streaming. More info may be found in this article - https://help.eargo.com/en/articles/2545978-can-eargo-connect-to-my-cell-phone?q=Link+phone

      Answered by Eargo Support

  • QuestionI only have hearing loss in one ear. Can these be used just for one ear ?

    Asked by Jack.

    • Answer Thank you for this question. Eargo right and left hearing aids are the same size and shape, so they can be worn in either ear. If you only need one we recommend wearing the one device for a week (recharging it each night) while keeping the other safe in the charger, and the next week switch and use the other. Plus, you’ll always have a back up device waiting in the wings if you need it.

      Answered by Eargo Support

  • QuestionDo the aids have loud noise protection like gun shots or chain saw noise

    Asked by Jay.

    • Answer Thank you for the question. Hearing protection (e.g. foam ear plugs) is always recommended and should be used around high-level noise (e.g. power tools, fireworks, etc.) in place of the Eargo Devices. This article may provide more information for you: https://help.eargo.com/en/articles/5168337-listening-strategies-for-common-situations

      Answered by Eargo Support

  • Questioncan you get all of the features with a Android phone versus a iphone

    Asked by gene.

    • Answer Thanks for your question. The Eargo app is compatible with Android devices running Android 7 or later and with Apple devices running iOS 15 or later. It is only available for download from the US Google Play and Apple Store. You can view this article for more on phone compatibility - https://help.eargo.com/en/articles/5501804-eargo-app-smart-phone-compatibility

      Answered by Eargo Support

  • QuestionCan OTC hearing aids like the Sony CRE-C10 be purchased/ordered from an EU country?

    Asked by Esse10.

    • Answer Thank you for your question. Eargo cannot ship our hearing aids outside of the United States and further, we do not recommend use outside of the U.S. due to regulatory, technical, and support issues for successful product use.

      Answered by Eargo Support

  • QuestionCan I return them if not satisfie?

    Asked by Fred.

    • Answer Yes! But you will be satisfied.

      Answered by Nabil

  • QuestionCan I listen to music through these devices?

    Asked by Mike.

    • Answer Hello! The Eargo SE does not have phone or audio streaming capabilities, but the charger can communicate with paired and connected devices via Bluetooth when used with the Eargo App. If you are looking to stream music, our LINK by Eargo system may be a better fit for you.

      Answered by Eargo Support

  • QuestionI have ringing in the ears with this be a good product for me

    Asked by Anonymous.

  • QuestionStill have to tap your ear to change volume

    Asked by Anonymous.

    • Answer No. You do it on the iPhone App.

      Answered by Nabil

  • Questioncan I modify the direction(s) from which sound is coming?

    Asked by nelsonp333.

    • Answer Thanks for the question -- The sound direction can not be modified. The human ear is shaped the way it is to focus more on sounds in front of you rather than behind you. Therefore, you will experience natural directionality because the microphones for this device are in the ear.

      Answered by Eargo Support