Questions & Answers

Name: ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit and Google Assistant - Black
Brand: ecobee
SKU: 6500667
Price: 167.99 USD
Availability: InStock
Rating: 4.7 (407 reviews)

ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit and Google Assistant - Black

Model:: EB-STATE6L-01; |
SKU:: 6500667

User rating, 4.7 out of 5 stars with 407 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 48 questions

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QuestionHow much can I expect to save on heating and cooling costs with this thermostat?
- Answer This thermostat is ENERGY STAR® certified and can save you up to 26% per year on heating and cooling costs.
This question and answer was generated by AI based on customer and product data.
QuestionIs this thermostat compatible with my HVAC system?
- Answer It is compatible with most 24VAC HVAC systems, including furnaces, ACs, heat pumps, boilers, PTACs, and fan coil units.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this thermostat work with a smart home system?
- Answer Yes, it is compatible with smart home systems such as Apple HomeKit, Amazon Alexa, Google Assistant, SmartThings, and IFTTT.
This question and answer was generated by AI based on customer and product data.
QuestionCan I control the thermostat remotely?
- Answer Yes, you can control the thermostat from anywhere using your smartphone, tablet, or Apple Watch through the ecobee app.
This question and answer was generated by AI based on customer and product data.
QuestionDoes the thermostat come with a sensor to measure temperature in other rooms?
- Answer The thermostat itself does not include a SmartSensor, but you can purchase one separately to measure temperatures in specific rooms.
This question and answer was generated by AI based on customer and product data.
QuestionWhat is the average installation time for this thermostat?
- Answer Most users can install it themselves in approximately 45 minutes or less.
This question and answer was generated by AI based on customer and product data.
QuestionI currently have 3 thermostats in my 18 yr old home. All of them are Honeywell with 4 wires. I do not see a c wire on my current thermostats. I will attach a pic to show what I have. Would this Ecobee work for my home or would I have to add a c wire?
Asked 2 years ago by Cypressmom.
- Answer It will still work for you it comes with a adapter/wire harness for if you don't have a c wire. Now I haven't used it to say how you wire it, due to I have a c wire. But I do know for fact that it has a way to connect if doesn't have c wire
  Answered 2 years ago by Jjones0209
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QuestionDoes the whole unit need to be replaced when the non-replaceable 3V battery dies? Insert on box says: "Thermostat contains a non-replaceable 3V battery. Sensor, if included, contains a replaceable 3V batter (type CR2477).
Asked 2 weeks ago by Bezoboo.
- Answer The non-replaceable 3V battery in the thermostat is a backup battery used to maintain settings or time during power loss. It’s not needed for normal operation when the thermostat is wired and powered through your HVAC system (via the C-wire or Power Extender Kit). So yes, you do not need to replace the whole unit when that battery dies, because the thermostat continues to function normally as long as it's connected to power.
  Answered 2 weeks ago by ecobee
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Questionwhat is the temperature differential?
Asked 1 year ago by jack.
- Answer This is set to 5⁰F/2.8⁰C by default. Learn more about threshold settings for ecobee thermostats on our support page: https://support.ecobee.com/s/articles/Threshold-settings-for-ecobee-thermostats
  Answered 1 year ago by ecobee
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QuestionCan you set a temperature range so that someone has the ability to change the temperature but not below or above set limits? (For use in a vacation rental)
Asked 2 years ago by Lauren.
- Answer Yes. You can set temperature ranges under preferences and then add access control to the preferences menu by checking the checkbox marked "Other Settings."
  Answered 1 year ago by ecobee
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QuestionI have a thermostat for my hvac but don’t have a c wire. Is there a wireless thermostat that I can put in that doesn’t need the c wire?
Asked 2 years ago by Ready34287.
- Answer This one comes with an adapter included for exactly that purpose
  Answered 2 years ago by KevinInChico
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QuestionI have a 20yr old furnace in my attic in perfect condition in a two story home with three thermostats, that control three separate zones. Will this work in my home and do I need to purchase three of them?
Asked 2 years ago by bonitatisr.
- Answer Great question! You would need a smart thermostat for each zone. Once installed, you can group them in the ecobee web portal so they follow the same schedule.
  Answered 2 years ago by ecobee
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QuestionCan the HVAC fan be run without turning on the heating or cooling? We like air circulation in the house, but don't want dicreet fan activation tied to heating or cooling.
Asked 2 weeks ago by Anonymous.
- Answer Yes, you can run the HVAC fan independently of heating or cooling with the ecobee Enhanced thermostat. Just set the fan to "On" or use "Fan Hold" in the settings to circulate air as needed.
  Answered 2 weeks ago by ecobee
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QuestionDoes this "enhanced" model contain the trim kit that's in the "premium" model?
Asked 1 month ago by Rich.
- Answer Yes, the ecobee Smart Thermostat Enhanced includes a trim plate in the box, just like the Premium model. This trim plate helps cover any marks or holes left by your previous thermostat, ensuring a clean installation. Additionally, the Enhanced model comes with a Power Extender Kit (PEK) for homes without a C-wire, mirroring the Premium's included accessories.
  Answered 1 month ago by ecobee
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QuestionCan you manually set the heat and air conditioning temperature?
Asked 2 months ago by murphy.
- Answer Yes, you can manually set the heating and air conditioning temperature on the ecobee Enhanced Smart Thermostat. You can adjust the temperature directly on the thermostat’s touchscreen, through the ecobee app, or using voice commands with Alexa, Google Assistant, or Apple HomeKit. Additionally, you can create schedules for automatic adjustments based on your preferences.
  Answered 1 month ago by ecobee
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QuestionDo you have a system that supports multiple temperature sensors, e.g. so that the system will insure that the termperature in the room with each sensor is above a setting for that sensor?
Asked 3 months ago by Mikechball.
- Answer The ecobee Smart Thermostat Enhanced does support SmartSensors, allowing for multi-room temperature monitoring and control. However, it doesn’t allow you to set individual minimum temperature thresholds for each sensor. Instead, the thermostat uses data from the sensors to average temperatures or prioritize comfort in specific rooms based on settings like: ✔ Follow Me Mode – Prioritizes occupied rooms by adjusting the setpoint based on motion detection. ✔ Preferred Sensor Selection – Lets you choose which rooms should be used to determine the home's temperature. If you're looking for a system that ensures each room stays above a specific temperature independently, ecobee doesn't work quite that way. Instead, it balances comfort across selected rooms by averaging temperatures or prioritizing occupied spaces.
  Answered 2 months ago by ecobee
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QuestionTouch screen is not working but unit works by Wi-Fi. but whenever we do not have internet connection, we are not able to change temp. How can we setup touchscreen to work.
Asked 3 months ago by Anonymous.
- Answer For assistance with your touchscreen issue, please reach out to ecobee Support. They can help troubleshoot and determine the best solution for your thermostat. You can contact them through the ecobee website https://support.ecobee.com/s/contactsupport or by phone 1-877-932-6233
  Answered 2 months ago by ecobee
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QuestionIf the Wi-Fi stopped working, does the thermostat stop working too? or it can keep working without Wi-Fi?
Asked 4 months ago by Marflor.
- Answer Yes, you can continue to use it like a regular thermostat
  Answered 4 months ago by EcoFriendly69
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QuestionCan this thermostat control a whole House humidifier
Asked 4 months ago by Conrad.
- Answer Yes, the ecobee Enhanced Smart Thermostat can control a whole-house humidifier, provided it is wired into your HVAC system. The thermostat has humidification control capabilities that allow you to connect and manage the humidifier to maintain the desired humidity levels in your home.
  Answered 4 months ago by ecobee
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QuestionDoes this device switch automatically between heat and cool to control the temp?
Asked 8 months ago by Rich.
- Answer Yes, you can set target temps for hot and cold. They must be at least 5 degrees apart.
  Answered 4 months ago by EcoFriendly69
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Showing 1-20 of 48 questions

Questions & Answers

ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit and Google Assistant - Black

Q: QuestionHow much can I expect to save on heating and cooling costs with this thermostat?

Q: QuestionIs this thermostat compatible with my HVAC system?

Q: QuestionDoes this thermostat work with a smart home system?

Q: QuestionCan I control the thermostat remotely?

Q: QuestionDoes the thermostat come with a sensor to measure temperature in other rooms?

Q: QuestionWhat is the average installation time for this thermostat?

Q: QuestionI currently have 3 thermostats in my 18 yr old home. All of them are Honeywell with 4 wires. I do not see a c wire on my current thermostats. I will attach a pic to show what I have. Would this Ecobee work for my home or would I have to add a c wire?

Q: QuestionDoes the whole unit need to be replaced when the non-replaceable 3V battery dies? Insert on box says: "Thermostat contains a non-replaceable 3V battery. Sensor, if included, contains a replaceable 3V batter (type CR2477).

Q: Questionwhat is the temperature differential?

Q: QuestionCan you set a temperature range so that someone has the ability to change the temperature but not below or above set limits? (For use in a vacation rental)

Q: QuestionI have a thermostat for my hvac but don’t have a c wire. Is there a wireless thermostat that I can put in that doesn’t need the c wire?

Q: QuestionI have a 20yr old furnace in my attic in perfect condition in a two story home with three thermostats, that control three separate zones. Will this work in my home and do I need to purchase three of them?

Q: QuestionCan the HVAC fan be run without turning on the heating or cooling? We like air circulation in the house, but don't want dicreet fan activation tied to heating or cooling.

Q: QuestionDoes this "enhanced" model contain the trim kit that's in the "premium" model?

Q: QuestionCan you manually set the heat and air conditioning temperature?

Q: QuestionDo you have a system that supports multiple temperature sensors, e.g. so that the system will insure that the termperature in the room with each sensor is above a setting for that sensor?

Q: QuestionTouch screen is not working but unit works by Wi-Fi. but whenever we do not have internet connection, we are not able to change temp. How can we setup touchscreen to work.

Q: QuestionIf the Wi-Fi stopped working, does the thermostat stop working too? or it can keep working without Wi-Fi?

Q: QuestionCan this thermostat control a whole House humidifier

Q: QuestionDoes this device switch automatically between heat and cool to control the temp?

Best-selling smart and Wi-Fi thermostats

QuestionHow much can I expect to save on heating and cooling costs with this thermostat?

QuestionIs this thermostat compatible with my HVAC system?

QuestionDoes this thermostat work with a smart home system?

QuestionCan I control the thermostat remotely?

QuestionDoes the thermostat come with a sensor to measure temperature in other rooms?

QuestionWhat is the average installation time for this thermostat?

QuestionI currently have 3 thermostats in my 18 yr old home. All of them are Honeywell with 4 wires. I do not see a c wire on my current thermostats. I will attach a pic to show what I have. Would this Ecobee work for my home or would I have to add a c wire?

QuestionDoes the whole unit need to be replaced when the non-replaceable 3V battery dies? Insert on box says: "Thermostat contains a non-replaceable 3V battery. Sensor, if included, contains a replaceable 3V batter (type CR2477).

Questionwhat is the temperature differential?

QuestionCan you set a temperature range so that someone has the ability to change the temperature but not below or above set limits? (For use in a vacation rental)

QuestionI have a thermostat for my hvac but don’t have a c wire. Is there a wireless thermostat that I can put in that doesn’t need the c wire?

QuestionI have a 20yr old furnace in my attic in perfect condition in a two story home with three thermostats, that control three separate zones. Will this work in my home and do I need to purchase three of them?

QuestionCan the HVAC fan be run without turning on the heating or cooling? We like air circulation in the house, but don't want dicreet fan activation tied to heating or cooling.

QuestionDoes this "enhanced" model contain the trim kit that's in the "premium" model?

QuestionCan you manually set the heat and air conditioning temperature?

QuestionDo you have a system that supports multiple temperature sensors, e.g. so that the system will insure that the termperature in the room with each sensor is above a setting for that sensor?

QuestionTouch screen is not working but unit works by Wi-Fi. but whenever we do not have internet connection, we are not able to change temp. How can we setup touchscreen to work.

QuestionIf the Wi-Fi stopped working, does the thermostat stop working too? or it can keep working without Wi-Fi?

QuestionCan this thermostat control a whole House humidifier

QuestionDoes this device switch automatically between heat and cool to control the temp?