Questions & Answers

Name: ECOVACS Robotics - DEEBOT N20 PRO PLUS Vacuum & Mop Robot - Black
Brand: ECOVACS Robotics
SKU: 6599389
Price: 399.99 USD
Availability: InStock
Rating: 4.5 (28 reviews)

ECOVACS Robotics - DEEBOT N20 PRO PLUS Vacuum & Mop Robot - Black

Model:: ROBOTAEP; |
SKU:: 6599389

User rating, 4.5 out of 5 stars with 28 reviews.

Highly rated by customers for:

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QuestionWhat is the maximum cleaning time for the robot?
- Answer The maximum runtime for the DEEBOT N20 PRO PLUS Vacuum & Mop Robot is 170 minutes on a single charge.
This question and answer was generated by AI based on customer and product data.
QuestionCan the robot navigate multiple rooms?
- Answer This robot has the ability to navigate room-by-room.
This question and answer was generated by AI based on customer and product data.
QuestionWhat type of filter does the robot use?
- Answer This robot uses a replaceable filter.
This question and answer was generated by AI based on customer and product data.
QuestionWhat are the dimensions of the robot?
- Answer The product width is 14.1 inches, the product height is 15.3 inches, and the product length is 17.8 inches.
This question and answer was generated by AI based on customer and product data.
QuestionDoes the robot have a self-emptying feature?
- Answer This robot vacuum has a self-emptying feature.
This question and answer was generated by AI based on customer and product data.
QuestionIs the robot compatible with voice assistants?
- Answer This robot vacuum works with Amazon Alexa.
This question and answer was generated by AI based on customer and product data.
QuestionCan this be used on porcelain tiles?
Asked 3 months ago by Porcelain.
- Answer Please be advised that N20 PRO PLUS is designed to work on various floor types, including porcelain tiles. Since it has both vacuuming and mopping functions, it should be safe for tiled surfaces. If you need more detailed information or further assistance, you may contact our specialized support team through Email: [email protected]
  Answered 3 months ago by Ecovacs Support Team
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QuestionGreetings, does this unit have a carpet auto detect sensor and stops mopping when encountering a carpet?
Asked 2 months ago by Fishless.
- Answer Hi there, Thanks for your interest in our product. Please be advised that this model can bypass carpets when it's in mopping mode, thanks to the carpet detection sensor underneath. If you have any other questions, please feel free to contact us directly at [email protected]. Best Regards, ECOVACS Customer Care
  Answered 2 months ago by Ecovacs Support Team
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QuestionDoes this robot have scheduling for different times of the day and to do certain areas only? I have two German Shepherds who shed more than my boxer and I need to schedule different times of the day and different areas to vacuum because of the hair!
Asked 3 months ago by AtrueFloridian.
- Answer Hello! If you're inquiring about the N20 Pro Plus robot, please note that this model features a scheduled cleaning function. You can also use the custom cleaning option to target specific areas. If you need more detailed information or further assistance, you may contact our specialized support team through Email: [email protected]. We're ready to assist you right away.
  Answered 3 months ago by Ecovacs Support Team
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QuestionWhat year was this vacuum manufactured?
Asked 4 months ago by Mona.
- Answer Hi, N20 Pro PLUS was manufactured in 2024. Let us know if you have any other questions! You can also reach us at [email protected] for further assistance.
  Answered 3 months ago by Ecovacs Support Team
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QuestionI do not have Alexa do you have to have that to make it work?
Asked 4 months ago by Shirl.
- Answer Hi! Thanks for reaching out to us. Please note that all Ecovacs robots can function independently and do not require Alexa to operate.Should you need more detailed information or further assistance, please feel free to contact our dedicated support team at [email protected]. We're here and ready to help you!
  Answered 3 months ago by Ecovacs Support Team
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QuestionI purchased the N20 Pro Plus because the salesperson said that it had the ability to avoid the drop off of stairs. Several websites say that it does have that ability but the directions seem to say put a guard across the stairs.
Asked 4 months ago by GreenThumb.
- Answer Hi! Please note that the N20 Pro Plus comes with an anti-drop function to prevent it from falling down stairs. Additionally, you can set up virtual boundaries to keep it away from the edges of the stairs. Should you need more detailed information or further assistance, please feel free to contact our dedicated support team at [email protected]. We're here and ready to help you!
  Answered 3 months ago by Ecovacs Support Team
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QuestionDoes this come with a warranty?
Asked 4 months ago by GrannyH6.
- Answer Hi there, Thanks for taking an interest in our product. Please be informed that all products come with a one-year manufacturer's warranty, starting from the day of purchase. Best Regards, ECOVACS Customer Care
  Answered 4 months ago by Ecovacs Advisor
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QuestionCan this map and work without WiFi?
Asked 6 months ago by dhwilhite.
- Answer Hi there, Thanks for your interest. Please be informed that all our DEEBOTs can work without Wi-Fi. However, for advanced models like this one, using it with no network connection means the user will be deprived of most of its advertising features, including the map display. Hope you find the information helpful. Have a good one!
  Answered 5 months ago by Ecovacs Support Team
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Showing 1-14 of 14 questions

Questions & Answers

ECOVACS Robotics - DEEBOT N20 PRO PLUS Vacuum & Mop Robot - Black

Q: QuestionWhat is the maximum cleaning time for the robot?

Q: QuestionCan the robot navigate multiple rooms?

Q: QuestionWhat type of filter does the robot use?

Q: QuestionWhat are the dimensions of the robot?

Q: QuestionDoes the robot have a self-emptying feature?

Q: QuestionIs the robot compatible with voice assistants?

Q: QuestionCan this be used on porcelain tiles?

Q: QuestionGreetings, does this unit have a carpet auto detect sensor and stops mopping when encountering a carpet?

Q: QuestionDoes this robot have scheduling for different times of the day and to do certain areas only? I have two German Shepherds who shed more than my boxer and I need to schedule different times of the day and different areas to vacuum because of the hair!

Q: QuestionWhat year was this vacuum manufactured?

Q: QuestionI do not have Alexa do you have to have that to make it work?

Q: QuestionI purchased the N20 Pro Plus because the salesperson said that it had the ability to avoid the drop off of stairs. Several websites say that it does have that ability but the directions seem to say put a guard across the stairs.

Q: QuestionDoes this come with a warranty?

Q: QuestionCan this map and work without WiFi?

Best-selling robot mops

QuestionWhat is the maximum cleaning time for the robot?

QuestionCan the robot navigate multiple rooms?

QuestionWhat type of filter does the robot use?

QuestionWhat are the dimensions of the robot?

QuestionDoes the robot have a self-emptying feature?

QuestionIs the robot compatible with voice assistants?

QuestionCan this be used on porcelain tiles?

QuestionGreetings, does this unit have a carpet auto detect sensor and stops mopping when encountering a carpet?

QuestionDoes this robot have scheduling for different times of the day and to do certain areas only? I have two German Shepherds who shed more than my boxer and I need to schedule different times of the day and different areas to vacuum because of the hair!

QuestionWhat year was this vacuum manufactured?

QuestionI do not have Alexa do you have to have that to make it work?

QuestionI purchased the N20 Pro Plus because the salesperson said that it had the ability to avoid the drop off of stairs. Several websites say that it does have that ability but the directions seem to say put a guard across the stairs.

QuestionDoes this come with a warranty?

QuestionCan this map and work without WiFi?