A:AnswerI am answering my own question just because I reached out to customer support: Customer support sent me to digital download support; they informed me that the publisher had failed provide game codes for all pre-ordered digital downloads. They have had many calls regarding this issue. The created a case and promised me the issue has been escalated "hours ago".
A:AnswerThe game on steam unlocks for download on the 24th. This will be my last best buy pre order if I have to wait till 25th. I'd love to show my friends on steam that I own the game & I want to be ready to play at 11pm on the 24th, these are key features of a digital pre order