Questions & Answers

Name: Ember - Temperature Control Smart Travel Mug 2 - 12 oz - Black
Brand: Ember
SKU: 6367432
Price: 39.99 USD
Rating: 4.2 (473 reviews)

Ember - Temperature Control Smart Travel Mug 2 - 12 oz - Black

Model:: TM191200US; |
SKU:: 6367432

User rating, 4.2 out of 5 stars with 473 reviews.

Highly rated by customers for:

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Questionhow long does it charged for, like would I need to bring the charging pad with me to work? (8 hour shift) or would it last roughly through out that time frame of 8 hours
Asked 5 years ago by Doug.
- Answer It has lasted a couple days at least. I try to bring it home every day, clean it, and put it on the charger every evening. It has an excellent battery life.
  Answered 5 years ago by Busymom
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QuestionWhat is the warranty on this?
Asked 4 years ago by coffeelover.
- Answer Hi there, thanks for reaching out! All Ember's come with a 1-year manufacturer warranty, so if you're experiencing any issues, please reach out to us at [email protected] so we can help!
  Answered 4 years ago by Ember, Inc.
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QuestionIs there a way to charge it while it is in a vehicle cup holder? That flat pad will definitely not keep the mug from falling over. Also would need to be able to plug into a vehicle Auxillary port.
Asked 3 years ago by Vent.
- Answer Hi Vent, thanks for reaching out! We recently came out with a car charger to use with the Travel Mug - this is sold separately, but also available for purchase on Best Buy or ember.com!
  Answered 3 years ago by Ember, Inc.
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QuestionIs it dishwasher safe?
Asked 2 years ago by Anonymous.
- Answer no. Manual says that
  Answered 2 years ago by nagendrat
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QuestionDoes it actually hold 12 ounces of liquid. Ive return others cause they don’t hold the advertised amount. Example: 12 ounce cup is total size and liquid capacity is only 8-9 ounces.
Asked 2 years ago by Sooprtrukr.
- Answer Infilled my Keurig with 12oz of water (according to the tick marks on the side) and it fit perfectly, below the MAX line.
  Answered 2 years ago by BryceG
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QuestionCan I put food in this and it keep food warm? It’s for my kid’s lunch box.
Asked 4 years ago by Lisa7211.
- Answer Drinks only. I’d say soup might be okay but probably not a chunky soup.
  Answered 3 years ago by Bigbbert
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QuestionWhat is the inside material? Is it plastic? I prefer not to have hot drinks sitting in plastic.
Asked 5 years ago by JohnG.
- Answer It is all metal inside the mug.
  Answered 4 years ago by LoveMyMug
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QuestionI have 2 chargers. My mug will charge on one but not the other. Ideas?
Asked 2 years ago by Ps.
- Answer Honestly the chargers are hit or miss. Charger is probably a dud
  Answered 1 year ago by StheRed
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QuestionDoes the red one come with a charger? It does not show that it does in the picture. Do you have a picture of the top?
Asked 2 years ago by Jim.
- Answer yes It does come with charger that looks red
  Answered 2 years ago by nagendrat
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QuestionCan I charge the travel mug with the 14oz mug charger?
Asked 2 years ago by francest.
- Answer Yes, I have been using it on the copper 10 oz one and it works
  Answered 2 years ago by nagendrat
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QuestionWhat does the lid look like on the travel mug? Is it open to drink out of? Does it close to prevent spills? Would a straw fit through the opening? thanks
Asked 2 years ago by Anonymous.
- Answer It’s a closely center opening lid. No straws. Won’t spill when closed
  Answered 1 year ago by StheRed
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Questiondo you sell replacement cups
Asked 2 years ago by cj.
- Answer Hi there, thanks for reaching out. Unfortunately, we do not offer the Ember Mugs for sale on their own. But if you have any questions about your Ember feel free to reach out to the support team on ember.com.
  Answered 2 years ago by Ember, Inc.
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QuestionIs it a 2 or 3 hour battery?
Asked 3 years ago by Chickawa.
- Answer More so 3 hours
  Answered 3 years ago by Bigbbert
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QuestionCan I bring it on board?
Asked 3 years ago by AC.
- Answer Yes, but empty
  Answered 3 years ago by JOJO
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QuestionCan it also keep liquid cold as ice
Asked 4 years ago by Ritchy.
- Answer No. It has a heater, but no cooling system. As a matter of fact it will not heat up cold liquids either.
  Answered 4 years ago by HeaterOnly
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QuestionHi, just wondering about ember temperature control travel mug volt if i can use it overseas in dubai with 220 voltage or it’s require voltage converter from 110 to 220??
Asked 4 years ago by Ahmedfahmy2022.
- Answer Hi there, thanks for reaching out! Each Ember Mug is sold fully packaged with a charging coaster included, along with the adapter that corresponds with the location in which it is purchased. For example, if purchased in the US, the Ember charging coaster will come equipped with a US 2-prong power source plug-in that can accept anything between 100VAC and 240VAC and can certainly be used with an international converter!
  Answered 4 years ago by Ember, Inc.
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QuestionWill this heat up cold water? Like, as a substitute for a travel kettle.
Asked 4 years ago by Lauren.
- Answer It will heat any liquid in it. It will use more power heating up vs keeping it warm.
  Answered 4 years ago by Charm
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QuestionDoes the lid have an opening to use a straw?
Asked 4 years ago by docroman.
- Answer Hi there, thanks for reaching out! We're excited about your interest in Ember! Our standard lid does not have an opening to use with a straw. However, we do have our Halo Lids which are an open design and a straw can certainly be used!
  Answered 4 years ago by Ember, Inc.
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QuestionHow tall is the mug? Will it first under a Keurig Mini Plus? The Manx height on it is 7 inches. Do you have to remove the cover to drink from it?What is the max themperature. Thanks
Asked 5 years ago by Amefromnyc.
- Answer Travel Mug2 is 8 inches tall and just under 7.5 with the lid off. I use another mug to make my coffee and pour it in the Mug2.
  Answered 5 years ago by Desi
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QuestionDoes it come with a lid
Asked 5 years ago by Casey.
- Answer Yes
  Answered 4 years ago by Charm
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Showing 1-20 of 25 questions

Questions & Answers

Ember - Temperature Control Smart Travel Mug 2 - 12 oz - Black

Q: Questionhow long does it charged for, like would I need to bring the charging pad with me to work? (8 hour shift) or would it last roughly through out that time frame of 8 hours

Q: QuestionWhat is the warranty on this?

Q: QuestionIs there a way to charge it while it is in a vehicle cup holder? That flat pad will definitely not keep the mug from falling over. Also would need to be able to plug into a vehicle Auxillary port.

Q: QuestionIs it dishwasher safe?

Q: QuestionDoes it actually hold 12 ounces of liquid. Ive return others cause they don’t hold the advertised amount. Example: 12 ounce cup is total size and liquid capacity is only 8-9 ounces.

Q: QuestionCan I put food in this and it keep food warm? It’s for my kid’s lunch box.

Q: QuestionWhat is the inside material? Is it plastic? I prefer not to have hot drinks sitting in plastic.

Q: QuestionI have 2 chargers. My mug will charge on one but not the other. Ideas?

Q: QuestionDoes the red one come with a charger? It does not show that it does in the picture. Do you have a picture of the top?

Q: QuestionCan I charge the travel mug with the 14oz mug charger?

Q: QuestionWhat does the lid look like on the travel mug? Is it open to drink out of? Does it close to prevent spills? Would a straw fit through the opening? thanks

Q: Questiondo you sell replacement cups

Q: QuestionIs it a 2 or 3 hour battery?

Q: QuestionCan I bring it on board?

Q: QuestionCan it also keep liquid cold as ice

Q: QuestionHi, just wondering about ember temperature control travel mug volt if i can use it overseas in dubai with 220 voltage or it’s require voltage converter from 110 to 220??

Q: QuestionWill this heat up cold water? Like, as a substitute for a travel kettle.

Q: QuestionDoes the lid have an opening to use a straw?

Q: QuestionHow tall is the mug? Will it first under a Keurig Mini Plus? The Manx height on it is 7 inches. Do you have to remove the cover to drink from it?What is the max themperature. Thanks

Q: QuestionDoes it come with a lid

Questionhow long does it charged for, like would I need to bring the charging pad with me to work? (8 hour shift) or would it last roughly through out that time frame of 8 hours

QuestionWhat is the warranty on this?

QuestionIs there a way to charge it while it is in a vehicle cup holder? That flat pad will definitely not keep the mug from falling over. Also would need to be able to plug into a vehicle Auxillary port.

QuestionIs it dishwasher safe?

QuestionDoes it actually hold 12 ounces of liquid. Ive return others cause they don’t hold the advertised amount. Example: 12 ounce cup is total size and liquid capacity is only 8-9 ounces.

QuestionCan I put food in this and it keep food warm? It’s for my kid’s lunch box.

QuestionWhat is the inside material? Is it plastic? I prefer not to have hot drinks sitting in plastic.

QuestionI have 2 chargers. My mug will charge on one but not the other. Ideas?

QuestionDoes the red one come with a charger? It does not show that it does in the picture. Do you have a picture of the top?

QuestionCan I charge the travel mug with the 14oz mug charger?

QuestionWhat does the lid look like on the travel mug? Is it open to drink out of? Does it close to prevent spills? Would a straw fit through the opening? thanks

Questiondo you sell replacement cups

QuestionIs it a 2 or 3 hour battery?

QuestionCan I bring it on board?

QuestionCan it also keep liquid cold as ice

QuestionHi, just wondering about ember temperature control travel mug volt if i can use it overseas in dubai with 220 voltage or it’s require voltage converter from 110 to 220??

QuestionWill this heat up cold water? Like, as a substitute for a travel kettle.

QuestionDoes the lid have an opening to use a straw?

QuestionHow tall is the mug? Will it first under a Keurig Mini Plus? The Manx height on it is 7 inches. Do you have to remove the cover to drink from it?What is the max themperature. Thanks

QuestionDoes it come with a lid