Questions & Answers

Q: QuestionCan I buy a replacement charging cord for this battery charger?

Asked 3 years ago by Anonymous.

• A:Answer We apologize for the issue you are having with this product, please reach out to us at [email protected] and we will get a charging cable to you immediately.

  Answered 3 years ago by Anonymous

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Q: QuestionDoes this charge iPhone 7 Plus?

Asked 3 years ago by GrandmaC.

• A:Answer Yes it does.

  Answered 3 years ago by Anonymous

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Q: QuestionI tried charging my phone with it but it noted it would take 6 hours. Does the block support fast charging? Or do I need to buy a separate USB c cable instead of using the one I use to regularly charge my phone?

Asked 3 years ago by Anonymous.

• A:Answer Hi Customer This model you've bought does not support fast charging, the model that can support fast charging is UE10015PQ, UE20015PQ, QE10007PQ and QE20044PQ.

  Answered 3 years ago by Anonymous

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Q: QuestionIts says it charges apple but it won't charge my iphone pro headphones even thoguh it fots in the spot meant for iphones s. Is this not meant to charge any other iphone products except tablets and iPods ??

Asked 3 years ago by Anonymous.

• A:Answer Hi Customer Did you charge you iphone pro using type-c port ? Our usb-c port does not include output which could be the issue.

  Answered 3 years ago by Anonymous

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Q: Questiondooes this device support wireless charging?

Asked 3 years ago by Sam.

• A:Answer Hi Customer You will need to look at QE20044PQ, that unit can support wireless charging.

  Answered 3 years ago by Anonymous

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Q: QuestionCan I use this like a battery pack does it run continuously if I plug a USB cord into it

Asked 3 years ago by Mike.

• A:Answer If I understand your question correctly, yes, you can continue to use the phone while the battery is connected to it. It should both support use of the phone and recharge the phone's battery simultaneously.

  Answered 3 years ago by GeezerbobVerified Purchase

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Q: QuestionWork with iPad 8th gen?

Asked 3 years ago by Nhbos.

• A:Answer Should be fine. Charges my latedt gen iPad mini.

  Answered 3 years ago by ChargeontheGo

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Q: Questiononce fully charged, how many times can in charge an iPhone or iPad?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Energizer - MAX 10,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Hi Customer For an iPhone 12 will be 2.3 times, for an iPad Pro will be about 1 time. thank you

  Answered 3 years ago by Anonymous

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Q: QuestionCan I use this powerbank to light up my LED light strip that is powered by a USB port?

Asked 3 years ago by Mimi.

This question was asked about the related product: Energizer - MAX 10,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Yes. This portable charger has android, c type, and USB ports.

  Answered 3 years ago by Energizer

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Q: QuestionDoes this charge a Galaxy S7?

Asked 4 years ago by sissy.

This question was asked about the related product: Energizer - MAX 15,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Yes. You can use your same charging cable to plug in to the USB-A port to charge.

  Answered 4 years ago by GabeVerified Purchase

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Q: QuestionWill this work with my iPhone 6s !

Asked 4 years ago by Hal.

• A:Answer Yes!!! As long as you have an IPhone charger you are good to go!! It really has been life saving!!! Great portable charger!!!

  Answered 4 years ago by Smurfette56Verified Purchase

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Q: QuestionCan this be used to charge iPad, iPhone 7 and an IPod?

Asked 4 years ago by Gawfusa.

• A:Answer Yes can charge your phone, tablet, iPhone devices in case of emergency POWER in the city runs out you can depend on this power bank to keep you charge and ready to go anywhere in the city overall is a must have excellent choice

  Answered 4 years ago by CarlosDVerified Purchase

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Q: QuestionCan you use this Energizer 10,000 mAh charger - while it is being recharged from a wall adapter? In other words is it capable of “pass-through” charging.?

Asked 4 years ago by IceKole.

This question was asked about the related product: Energizer - MAX 10,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer did it this past week during the Arctic blast in Texas.

  Answered 4 years ago by krLufkin

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Q: QuestionHow many phone charges can it provide on a single charge?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Energizer - MAX 10,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer 4

  Answered 4 years ago by CHARGER

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Q: QuestionIs that the voice allowed on an airplane for an airline flight

Asked 4 years ago by Dink.

• A:Answer HI Customer If you are asking "can this be brought onto the plane," yes, you can. Thank you

  Answered 4 years ago by Anonymous

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Q: QuestionDoes this work on a nabi tablet device?

Asked 4 years ago by Anonymous.

• A:Answer Hi Customer As long as you have the right cable, you will be able to charge your device. Thank you.

  Answered 4 years ago by Anonymous

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Q: QuestionHow do I know if my charging port is charged fully

Asked 4 months ago by Skibidi.

Q: QuestionThe number 86 keeps blinking while charging. Is this normal? Also I do not see Any blinking lights on the side of the power bank

Asked 1 year ago by Colby.

Q: Questionmy powerbank charges only when the side button is pressed and it stops after 30 seconds how to make it charge all the time?

Asked 1 year ago by ergyrhsthghryj.

Q: QuestionMy power bank is blinking L8 what does that mean?

Asked 1 year ago by Jackie.

• A:Answer It's probably 87 % in reverse.

  Answered 11 months ago by digitaldarna

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