Questions & Answers

Q: QuestionI need to get a battery for this laptop. Does Best Buy sell them. ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver Model:15M-CN0012DXSKU:6240846

Asked 2 years ago by DRSBatteryEnvyx360.

Q: QuestionWhat is the max RAM for HP Envy x360 15m-cn0xxx I7 8550U 12GB 256GB

Asked 4 years ago by Anonymous.

• A:Answer It's in the title - Envy x360 15m-cn0xxx I7 8550U 12GB 256GB. 256GB is the SSD drive capacity, and 12G means it has 12G of RAM. It's a great machine. I think they only sell it with 8G of RAM now, which, if you are a heavy user, will not be enough. 12G has worked for me to easily multitask many open web tabs, YouTube videos, streaming movies, using Office, playing games including Minecraft.

  Answered 4 years ago by BrandyVerified Purchase

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Q: QuestionHas anyone switched out the ssd for a larger one? If so where did you find the instructions needed? And where did you find what kind of ssd you can replace it with?

Asked 5 years ago by Nubz.

Q: Questionhello! I have a question, i have this exact same laptop and i don't know why serato dj pro have this strange clipping noise, i'm using it with a pioneer ddj 1000srt and everytime I plug in the controller this noise starts to sound, what can i do?

Asked 5 years ago by Anonymous.

Q: QuestionHI I have this laptop and I want to open it up. I do not know what type of screwdriver I need. Could you tell me the size and bit? Thank You

Asked 5 years ago by Ethan.

Q: QuestionWhere can I buy a protective cover for this machine? I've looked around for a while now and I can only seem to find loose fitting cases, not covers. hp envy x360 m convertible 15m-cn0012dx

Asked 5 years ago by Anonymous.

Q: Question15m-cn0012dx sata cable. I bought the system from Best Buy last year and I hope you can solve me issue I am planning to add additional hard disk to the original 256gb SSD. I need the cable If its available kindly let me know how to get it

Asked 5 years ago by Shan.

Q: QuestionExterior is so slick. When move from room to room, I'm afraid it is going to slide out of my hand, so carry with both hands flat position. What can I put on exterior so not slick?

Asked 5 years ago by Becky.

• A:Answer You can probably find a case for the laptop itself.

  Answered 5 years ago by Dino

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Q: QuestionI am looking for a video editing laptop to edit 4k footage, would this be able to handle the adobe premier software?

Asked 5 years ago by Jayybird.

• A:Answer I've been using one of these for the last 6 months. And while It is a great little laptop I don't recommend it for editing videos. While it will work, it will be slow and run a bit hot. I'd suggest finding a laptop with a built in Graphics card. Any gaming laptop will do, but HP Omen seems to be the biggest bang for your buck.

  I would recommend:

  • 

    HP - Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2070 - 1TB Hard Drive + 128GB Solid State Drive - Shadow Black, Carbon Fiber Pattern

    User rating, 3.67 out of 5 stars with 6 reviews.

    (6)
  • 

    ASUS - ROG G703GX 17.3" Gaming Laptop - Intel Core i9 - 32GB Memory - NVIDIA GeForce RTX 2080 - 1.024TB Solid State Drive - Silver

    User rating, 4 out of 5 stars with 2 reviews.

    (2)
  • 

    HP - OMEN 15.6" Gaming Laptop-Intel Core i7- 12GB Memory-NVIDIA GeForce GTX 1050 Ti- 1TB Hard Drive+ 128GB Solid State Drive - Shadow Black

    User rating, 4.13 out of 5 stars with 16 reviews.

    (16)

  Answered 5 years ago by RubenFixit

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Q: Questionwhat are the dimensions how much does it wigh

Asked 6 years ago by Anonymous.

• A:Answer The dimensions are: 14.1 x 9.6 x 0.74 inches (35.9 x 24.6 x 1.89 cm), and it weighs 4.4lbs (2.03kg).

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is the cd/m2 brightness on this laptop?

Asked 6 years ago by Forthemanxx.

• A:Answer Probably 300 or 400 ... but whatever it is ... it is not enough. I love the laptop, a good value, but the brightness is it's weakest point IMO

  Answered 5 years ago by Mark

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Q: QuestionI just bought this and was sold a bamboo stylus and it isn’t working is this compatible?!

Asked 6 years ago by Kim.

• A:Answer This is a passive touch screen so... regular styluses only. Took me a bit of research to determine this. May want to talk to the store you bought from.

  Answered 5 years ago by KittiyVerified Purchase

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Q: QuestionWould this computer be able to handle Pro Tools 11 ?

Asked 6 years ago by Songwriter.

• A:Answer Yes, this computer would definitely work very well with that program.

  Answered 6 years ago by HP Team

  
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Q: QuestionIs this laptop compatible with the HP 2013 UltraSlim Docking Station?

Asked 6 years ago by QuemVemLaSouEu.

• A:Answer No, sorry, we don't have any docking stations specifically made for this computer.

  Answered 6 years ago by HP Team

  
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Q: Questionwhat type of solid state drive is this?Is it a Sata M.2 or NVME M.2?

Asked 6 years ago by 99jeep4x4.

• A:Answer It's a 256 GB PCIe® NVMe™ M.2 SSD.

  Answered 6 years ago by HP Team

  
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Q: QuestionIs this laptop good for video editing?

Asked 6 years ago by Anonymous.

• A:Answer It is good for basic editing, but if you need to make serious edits with high quality video, you should get a laptop with a GPU.

  Answered 6 years ago by Bryan

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Q: Questiondoes it have webcam

Asked 6 years ago by LeeC.

• A:Answer Yes

  Answered 6 years ago by MyPassportVerified Purchase

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Q: QuestionIs it possible to upgrade the laptop with a 1TB HDD along with a 256GB SSD?

Asked 6 years ago by piyushgirade.

• A:Answer Yes sure

  Answered 6 years ago by PabloVerified Purchase

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Q: QuestionIs the screen anti-glare? How about the brightness of the screen in nits?

Asked 6 years ago by Anonymous.

• A:Answer It's not anti-glare. The screen output is 340 nits.

  Answered 6 years ago by HP Team

  
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Q: QuestionWhat version of the HDMI port? 2.0 or 1.4 or or other?

Asked 6 years ago by amiti17.

• A:Answer The laptop is configured with one 2.0 HDMI port.

  Answered 6 years ago by CommunityAnswer

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