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I do not know what kind of ink you used, but to clear a clog go into the menu and go to maintenance and use the arrows to get to clean print head. If that doesn't work you have to do a power cleaning. Turn off the product. Visually check the ink levels and make sure each ink tank is at least one-third full. Caution: If you run a Power Cleaning when the ink levels are low, you may damage the product. Press and hold the power button and the help button at the same time until you see the Power Cleaning screen. Follow the instructions on the LCD screen to run the Power Cleaning. When the Power Cleaning is finished, run a nozzle check. If the print quality did not improve, turn off the product and wait at least 12 hours before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support. Say you did it in the last 24 hours before calling support. I only used the ink that came with it so I was telling the truth when I said it was genuine. I hope you have better luck with them than I did.
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