Questions & Answers

Q: QuestionHow long does the laser light source last?

• A:Answer The laser light source is rated for 20,000 hours and is virtually maintenance-free.

Q: QuestionDoes the projector come with a warranty?

• A:Answer Yes, the projector comes with a 2-year limited warranty that includes full-unit replacement.

Q: QuestionDoes this projector have built-in speakers?

• A:Answer Yes, the projector has high-quality internal stereo speakers with Dolby audio.

Q: QuestionWhat is the maximum screen size supported by this projector?

• A:Answer This projector supports a maximum screen size of up to 150 inches.

Q: QuestionWhat type of connectivity does the projector offer?

• A:Answer The projector has a built-in HDMI port and also supports Bluetooth 5.1 connectivity.

Q: QuestionWhat is the native resolution of the Epson EF21 projector?

• A:Answer The Epson EF21 projector has a native resolution of 1920 x 1080, which is Full HD.

Q: QuestionHow is the picture quality during the day? I want to use this to stream football outdoors during the day, but want to know the quality of the image before committing

Asked 8 months ago by Ricardo.

• A:Answer Hi Ricardo- We bought this projector to do exactly that - stream football outdoors during the day. Based on Epson's response to your question, we decided to purchase this projector and it absolutely did not work. We had a cloudy day, placed the projector in a completely shaded area, covered the back of the screen with a tarp to enhance picture quality, and even changed settings to project from the rear. Nothing worked. To top it off, we were charged a $135 restocking fee when we returned the projector we couldn't use. I typically never write a review but felt compelled to because we purchased this projector based on Epson's response to your question saying, "Hello Ricardo. The EF21 Projector has outstanding picture brightness. It uses 3-chip 3LCD technology, producing 1,000 lumens of color brightness (IDMS Rated) and 1,000 lumens of white brightness (ISO Rated) for day or night. Regards, Kevin - The Epson Team." I just don't want others to be misled only to have the same experience we did.

  Answered 8 months ago by Bobbi

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Q: QuestionDoes this projector have auto keystone (vertical / horizontal) correction and autofocus capabilities?

Asked 6 months ago by ArunK.

• A:Answer Yes, and they work very well, even at extreme angles.

  Answered 6 months ago by NolanVerified Purchase

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Q: QuestionWhat is the short throw distance to achieve a hundred inches

Asked 1 week ago by Distance.

• A:Answer Hello. A minimum distance of 88 inches is required for the projector to display a 100-inch image. Regards, Kevin - The Epson Team.

  Answered 1 week ago by Epson

  
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Q: QuestionI need this for a PowerPoint presentation. Can I use this to do a PowerPoint presentation from a thumb drive? I need this to be portable to do educational PowerPoint presentations from a thumb drive

Asked 3 weeks ago by Pickles24.

• A:Answer Hello Pickles24. Unfortunately, the EF21 does not support playing PowerPoint presentations directly from a USB drive. To display a presentation, you'll need to connect a computer to the projector. Regards, Kevin - The Epson Team.

  Answered 3 weeks ago by Epson

  
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Q: Questionconsole gaming is possible with this model

Asked 3 months ago by native.

• A:Answer Hello native. For basic console gaming where frame delay or image latency is not a factor in the game, then this projector should perform ok. It has a latency of about 5.6 frames or 93.3ms. However, for high-end consoles, where gaming with low latency is an absolute must, then you should consider other projectors like Epson Home Cinema 1080 with a frame latency of 2.3 or 38.34ms, or the Home Cinema 3800, with a frame delay of less than 1.0 (16.67ms) with both 1080p @ 60Hz and 4K @ 60Hz signals. Note: The projectors can have slight variations of frame latency due to variations in the input signals, and Signal settings in the projector’s menu. Regards, Kevin - The Epson Team.

  Answered 3 months ago by Epson

  
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Q: QuestionWhats the power draw

Asked 4 months ago by Norm.

• A:Answer Hello Norm. On 100 - 120 V power supply, the EF21 uses 209 W in Normal/Custom Power Consumption mode, 80 W in Quiet/Extended Power Consumption mode, and 0.5 W on Standby. Regards, Kevin - The Epson Team.

  Answered 4 months ago by Epson

  
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Q: QuestionDoes it support universal AC input 110V - 240V 50/60 Hz?

Asked 6 months ago by ArunK.

• A:Answer Hi ArunK. The EF21 runs on power supply voltages from 100 – 240 V AC +/- 10% at 50/60 Hz. Regards, Kevin - The Epson Team

  Answered 5 months ago by Epson

  
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Q: QuestionBluetooth -- does it pair with an external speaker or a soundbar via Bluetooth?

Asked 6 months ago by ArunK.

• A:Answer Hello ArunK. You can use the projector's internal speakers to output audio from a compatible device connected by Bluetooth. However, to connect a Bluetooth speaker, we recommend using an external streaming device and connecting the speaker to it directly. Regards, Kevin - The Epson Team.

  Answered 5 months ago by Epson

  
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Q: QuestionCan this projector be mounted upside down from ceiling?

Asked 6 months ago by Mounting.

• A:Answer Hello Mounting. Yes, the EF21 can be ceiling mounted. We recommend you hook the carabiner of the optional security wire set (ELPWR01) to a point that is strong enough to hold the weight of the projector and the mounting hardware. Regards, Kevin - The Epson Team.

  Answered 5 months ago by Epson

  
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Q: QuestionHow can I adjust the settings so that I see more of the interface of the streaming apps? For example, when I open YouTube or Netflix, the interface and content boxes look so big and it doesn’t allow me to see as many options as I normally do.

Asked 7 months ago by Rand.

Q: QuestionHow do I play 3D movies from Amazon Prime with this EF-21 projector?

Asked 7 months ago by May.

• A:Answer Hello May. Unfortunately, the EF21 does not have 3D functionality. Regards, Kevin - The Epson Team.

  Answered 7 months ago by Epson

  
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Q: QuestionDoes this projector have screen-mirroring capabilities?

Asked 7 months ago by Jules.

• A:Answer Hello Jules. The Mini EF21 includes Google TV, which you can use to wirelessly view content from an Android device via Chromecast. Regards, Kevin - The Epson Team.

  Answered 7 months ago by Epson

  
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Q: Questionhow to i connect an external speaker to this device? currently have my blue ray going into the HDMI on the projector.

Asked 7 months ago by Mo.

• A:Answer Hello Mo. If your external speakers or A/V receiver are HDMI ARC-compatible, you can connect them to the projector's port using an optional HDMI cable. Regards, Kevin - The Epson Team.

  Answered 7 months ago by Epson

  
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Q: QuestionAs I just purchased this, does it support 3D playback from my flip 3D glasses Apple TV and UHD player?

Asked 7 months ago by Capdigit75.

• A:Answer Hello Capdigit75. Unfortunately, the EF21 does not support 3D playback. Regards, Kevin - The Epson Team.

  Answered 7 months ago by Epson

  
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