Questions & Answers

Q: QuestionDoes this scan?

Asked 2 years ago by ZenandInk.

• A:Answer Hello ZenandInk. The XP-15000 is a standalone printer and does not include scan features. We recommend looking at the ET-8550 as it is a wide-format all-in-one printer that can also scan. It is currently in stock on BestBuy's website, but please note inventory can change. Regards, Kevin - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionCan this printer be used for sublimation

Asked 2 years ago by Sublimation.

• A:Answer Hi Sublimation, Sorry, The Expression Photo HD XP-15000 is not a sublimation printer. It is designed for Epson T312 and high-capacity T312XL cartridges. Other brands or types of ink supplies are not compatible and, if described as compatible, may not function properly or continuously. Regards, Mark - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionHi will this printer work for invitations? Heavy card stock?

Asked 2 years ago by Ana1127.

• A:Answer Hi Ana1127, Yes, you can use the Expression Photo HD XP-15000 to print on media that is up to 23 mil thick by feeding it through the rear paper slot. Regards, Mark - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionCan this print 12x15 borderless? One community response said 12” could not be borderless.

Asked 3 years ago by Lee.

• A:Answer Hi Lee, The Expression Photo HD XP-15000 cannot print 12" x 15" sheets without borders. The printer supports the following borderless sizes: 4" x 6", 5" x 7", 8" x 10", A4 (8.3" x 11.7"), Letter (8.5" x 11"), Legal (11" x 14"), B (11" x 17"), and Super B (13" x 19"). You could print at 12.5" x 15.5" with the image centered and trim the borders off. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionDOES THIS PRINT 12X12

Asked 3 years ago by MEE.

• A:Answer Hello MEE. Yes, the XP-15000 can print on paper up to 13" x 19" in size. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionIs there an epson printer in this price range that uses tanks instead of cartridges? And is it a piezo print head?

Asked 3 years ago by Anonymous.

• A:Answer Hello. The closest EcoTank printer within that price range would be the ET-3830. The printer does not include a MicroPiezo Print Head but instead uses PrecisionCore Heat-Free Technology. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWhat are the measurements of this printer

Asked 3 years ago by Epson.

• A:Answer Hi The dimensions of the Expression Photo HD XP-15000 are as follows: When all trays are open for printing: 18.7" x 30.9" x 16.2" (476 x 785 x 412 mm) (W x D x H). When all trays are closed for storage: 18.7" x 14.5" x 6.3" (476 x 369 x 159 mm) (W x D x H). Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionDoes this printer print directly onto cd/DVD?

Asked 3 years ago by Awesome111.

• A:Answer Hello Awesome111. Yes, the XP-15000 uses an output tray that can print directly on CDs or DVDs. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan vinyl label stock be used on this printer?

Asked 3 years ago by Devin.

• A:Answer Hi Devin, We do test all third-party label types with the Expression Photo HD XP-15000 so cannot guarantee print quality. Please make sure the labels are inkjet compatible, and always test a sample before purchasing large quantities or printing large jobs. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWill this printer work with the new macOS12.1, Monterey? Specs listed don't go that high and I won't by a printer that is not compatible with the latest macOS.

Asked 3 years ago by Onyx.

• A:Answer Hi Onyx, Your Mac running OS X 12.x will work with the Expression Photo HD XP-15000. Drivers are available at the Epson support site. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionHow big does this print up too

Asked 3 years ago by April.

• A:Answer Hi April, The largest sheet the Expression Photo HD XP-15000 can print is 13" x 44". Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan this printer be converted to a sublimation printer?

Asked 3 years ago by Peppy.

• A:Answer It will void your warranty, but it can be converted to sublimation.

  Answered 3 years ago by Anonymous

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Q: QuestionCan this printer be converted to a sublimation printer

Asked 3 years ago by Mickey.

• A:Answer Hi Mic. The Epson XP-15000 was not designed for dye-sublimation printing nor the use of non-genuine Epson ink cartridges. Using sublimation ink in this printer could damage the print head and impact warranty coverage. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionAny plans to restock this printer? It's been out of stock for several months.

Asked 3 years ago by PrinterXP15000.

• A:Answer its been out of stock a few years. its a order online thing..

  Answered 1 year ago by StanCVerified Purchase

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Q: QuestionThis printer has been out of stock for months. Are you planning on restocking it? If no, do you have a comparable wide format printer actually in stock?

Asked 3 years ago by Printer.

Q: QuestionCan this printer be used for sublimation and regular prints?

Asked 3 years ago by Pj.

• A:Answer Hi Pj. The Epson XP-15000 was not designed for dye-sublimation printing nor the use of non-genuine Epson ink cartridges. Using sublimation ink in this printer could damage the print head and impact warranty coverage. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan you use ethernet?

Asked 3 years ago by kat.

• A:Answer Yes

  Answered 3 years ago by AngelVerified Purchase

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Q: QuestionCan this printer work with a Memory card from a Canon SX530HS??????

Asked 3 years ago by Greta.

• A:Answer Hello Greta. Unfortunately, the XP-15000 does not include a memory card slot for SD cards. The printer supports a USB, Ethernet, or Wi-Fi connection. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionDoes this printer work for sublimation ink for heat press on tshirts?

Asked 3 years ago by Sublimation.

• A:Answer Hi. The Epson XP-15000 was not designed for dye-sublimation printing nor the use of non-genuine Epson ink cartridges. Using sublimation ink in this printer could damage the print head and impact warranty coverage. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWill this printer take roll paper?

Asked 3 years ago by Paul.

• A:Answer No, it does not. I have 5 rolls left over from a previous Epson printer with no idea what to do with them. Possibly cut them all to single sheet size?

  Answered 3 years ago by KathyVerified Purchase

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