Questions & Answers

Q: QuestionCan this be used with an iPhone instead of an actual computer to scan and email documents??

Asked 6 years ago by BenL.

• A:Answer No, it connects through a USB cable and has no WIFI capabilities.

  Answered 6 years ago by GamerVerified Purchase

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Q: QuestionCan I do a 2 sided scan with this scanner?

Asked 6 years ago by MSC2010.

• A:Answer Not at once

  Answered 6 years ago by ChuckNorrisVerified Purchase

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Q: QuestionI do not have a CD port on my laptop. Can I install the software from somewhere online without the CD/DVD software provided?

Asked 6 years ago by Sara.

• A:Answer Yes you can! I don’t have a CD drive either, but you certainly can go to the EPSON website and download the driver! Good luck!

  Answered 6 years ago by ChuckNorrisVerified Purchase

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Q: QuestionWill this scanner work with a smart phone?

Asked 6 years ago by aj.

• A:Answer No, this scanner does not work with smart phones.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan this be set up to do the scans through the physical button directly(without needing to click anything in the PC on every scan)? I would like to use this only with the physical button and without "scanning" windows popping out in the screen.(windows10)

Asked 6 years ago by luisb.

• A:Answer yes, using the provided software, Document Capture Pro. You still get a small "scanning" window which i believe its acceptable.

  Answered 6 years ago by luisb

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Q: QuestionI bought this scanner and used it only a few times and it died. Any suggestions on how to "revive" it.

Asked 6 years ago by Sammy.

Q: QuestionDoes this scanner and copy document?

Asked 7 years ago by mike.

• A:Answer After you scan you can print the scanned copy

  Answered 7 years ago by sd4meVerified Purchase

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Q: QuestionI want to use this product for my wonkamping stuff. everything needs to be saved for taxes. fuel, campgrounds etc. My mac book has no CD-DVD slot to install the program. What is needed if anything?

Asked 7 years ago by Steve.

• A:Answer All you need is a USB port, extremely easy to use and set up!

  Answered 6 years ago by kimoVerified Purchase

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Q: QuestionIs this scanner battery powered or what powers it?

Asked 7 years ago by Joeb.

• A:Answer It’s usb powered, no battery needed

  Answered 7 years ago by FrogginVerified Purchase

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Q: QuestionLooking for a scanner to scan pictures. Can the pictures be directly saved to a SD card? Is anything else needed beside this to achieve that option?

Asked 7 years ago by Walter65.

Q: QuestionWill this scanner send the scan as an email to a different computer than hooked to?

Asked 7 years ago by avalentine.

• A:Answer It makes a document and you send as an attachment just like you do other files.

  Answered 7 years ago by DonRVerified Purchase

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Q: QuestionCan this be installed on more than one computer? Does it require a web service subscription like NEAT?

Asked 7 years ago by cpindahouz.

• A:Answer Yes, you can install this on more than one system.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan you save the documents to google drive?

Asked 7 years ago by Anonymous.

• A:Answer i'm not sure. I have not tried but I would like to say that I think it would.

  Answered 7 years ago by TTTGVerified Purchase

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Q: QuestionIs this scanner compatible with Quickbook like the NEAT one?

Asked 8 years ago by Niki.

• A:Answer No, this is not compatible with Quickboox like the Neat One.

  Answered 8 years ago by CommunityAnswer

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Q: Questionwill this scan to a pdf file

Asked 8 years ago by slappy.

• A:Answer Yes files will be saved as a .pdf file.

  Answered 8 years ago by VjhoustonVerified Purchase

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Q: QuestionIs this scanner battery operated?

Asked 8 years ago by RL.

• A:Answer USB powered

  Answered 8 years ago by DolphinsackingsVerified Purchase

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Q: QuestionHow well does this scan photographs? I'm looking for something that will scan them quickly, but still keep the image clear.

Asked 8 years ago by Photographs.

• A:Answer I could not get photos to scan. They would not feed through the scanner.

  Answered 8 years ago by Pop9Verified Purchase

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Q: QuestionI need to scan ID cards/licenses for Notary business, will a Drivers license fit through the scanner if taped?

Asked 8 years ago by AJames.

• A:Answer I have not tried but my doctor's office has the same scanner and they can scan insurance cards easy

  Answered 8 years ago by EpsonuserVerified Purchase

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Q: QuestionI'll make a box to fit perfectly w document to prevent yawing. Got some streaks-lost info on cleaning; how?

Asked 8 years ago by beemaw.

Q: QuestionIs this scanner Twain Compliant. We need that for use with our Electronic Medical Record

Asked 9 years ago by HealthCareUser.