“The blue "go" light will blink and then turn solid but will not scan when I press the button. My computer says the scanner is working properly. Some times it will give me a message that the scanner is busy. CS is of no use. Used this 2 times. HELP”

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• Hi Janet. We would like to hear more about this issue. Please contact our Advanced Support Team at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Regards, Kevin - The Epson Team.

  Answered by Epson 4 years ago

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