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Questions & Answers

Your price for this item is $859.99
Page Showing 1-17 of 17 questions
  • QuestionCan the eufyCam 3 cameras be used both indoors and outdoors?

    • Answer The eufyCam 3 5-Camera Indoor/Outdoor Wireless 4K Security System can be used both indoors and outdoors.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum storage capacity of the HomeBase?

    • Answer The HomeBase has an expandable storage capacity of up to 16TB with an external storage drive.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the eufyCam 3 require a subscription for cloud storage?

    • Answer The eufyCam 3 does not require a subscription for cloud storage because it offers local storage options, but a subscription is available if desired.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the field of view of the eufyCam 3 cameras?

    • Answer The eufyCam 3 cameras have a 135-degree field of view.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the eufyCam 3 cameras solar-powered?

    • Answer The eufyCam 3 cameras offer a 365-day solar-powered battery life for continuous home protection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many cameras are included in the eufyCam 3 system?

    • Answer The eufyCam 3 system includes five cameras.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the range in feet from the WiFi connection ? I have a barn 300’ from the house and no wifi connection there, will this work ?

    Asked by Jaydogg.

    • Answer The wireless range for eufyCam 3 or related devices, such as the T8600 eufyCam, is approximately 25 meters (82 feet), covering an area of up to 5,000 ft² (464 m²). This range can vary based on factors such as wall thickness, obstacles, and interference. Since your barn is 300 feet away from your house, this is far beyond the typical WiFi range supported by eufyCam 3. To make it work, you may need to use WiFi range extenders or a mesh WiFi system to bridge the gap and extend the signal to your barn.

      Answered by Eufy Team

  • QuestionCan I mount this camera to a soffit?

    Asked by Jdom.

    • Answer Yes, you can mount the eufy Security eufyCam 3 (also known as eufyCam S3 Pro) to a soffit as long as you ensure proper placement and installation. While it's typical to mount this camera to walls or ceilings, a soffit installation can work if it provides good WiFi signal, ensures the camera's solar panel has adequate sunlight exposure (if applicable), and meets general installation requirements: 1. Height and Angle: Mount the camera at a height of 7-10 feet (2.1-3 meters) and tilt it downward at a 5°-10° angle, avoiding higher angles to ensure better motion detection. 2. Secure Outdoor Mount: Use a secure outdoor mount bracket if the soffit is exposed to heavy winds, rains, or other challenging conditions. 3. Avoid Obstructions: Ensure the camera lens is not placed too close to the soffit's surface or walls to avoid light reflection, especially during night vision. 4. Signal Check: Before finalizing the installation, check the eufy Security app to confirm the camera has good signal strength in the desired location. If the soffit provides stable and sturdy support, you can use the included mounting hardware or adjust based on the soffit material (e.g., using anchors for proper fixation).

      Answered by Eufy Team

  • QuestionDoes this camera need internet connection? My internet connection is pretty slow and there are a lot of power off in my town so my internet connection is also very instable. Also the weather is humid, does this camera resist humid weather?

    Asked by Itzel.

    • Answer The eufyCam 3 camera requires an internet connection for setup and operation through the eufy HomeBase 3. Specifically, the HomeBase 3 needs to connect to the internet using an Ethernet cable for its first setup. Once set up, stable internet is recommended to ensure optimal performance of the camera system. Regarding the weather conditions, the eufyCam 3 is weather-resistant with an IP67 rating, meaning it can handle humid conditions, as well as outdoor environments generally. Additionally, its operational temperature range is from -4°F to 122°F (-20°C to 50°C). However, if the internet is highly unstable or nonexistent in your area, this may significantly impact the camera's connectivity, notifications, or remote access through the app. Similarly, power outages could disrupt the HomeBase and the camera's connectivity.

      Answered by Eufy Team

  • QuestionWhat type of batteries are used in these cameras

    Asked by Ronlt.

    • Answer The eufyCam 3 (S330) cameras use built-in rechargeable batteries that feature an integrated solar panel. With a fully charged battery, the device can last up to one year. The solar panel can automatically recharge the battery if the camera receives at least two hours of direct sunlight per day.

      Answered by Eufy Team

  • QuestionIs there anyway to connect these cameras to watch them over a tv monitor?

    Asked by LiftedRam.

    • Answer The eufyCam 3 is not specifically designed to connect directly to a TV monitor. The cameras typically stream video via the eufy Security app on compatible devices like smartphones, tablets, or computers. However, if you'd like to watch the feed on a TV, you can consider these options: Using a Streaming Device: If your TV supports streaming devices (like Chromecast, Amazon Fire Stick, or an Android-based system with the eufy Security app available), you may be able to cast or mirror the feed from your phone or tablet to your TV. HDMI Connection: You can use an HDMI cable to connect a laptop or computer that is accessing the eufy Security app directly to your TV. Make sure to check the capabilities of your TV and any additional devices you are using to enable streaming on a larger screen.

      Answered by Eufy Team

  • QuestionCan the cameras be set to continuous video recording or are they motion activated only?

    Asked by Zach.

    • Answer The eufyCam 3 cameras (S330/S300) are primarily motion-activated and do not support continuous video recording. The recording begins automatically when motion is detected based on your settings in the eufySecurity App. However, the eufyCam 3 supports 24/7 continuous recording only when paired with a hard drive in HomeBase 3. Battery-operated cameras like the eufyCam series typically do not support continuous recording due to power limitations.

      Answered by Eufy Team

  • QuestionCan these cameras be hooked up to a tv to watch live viewing at all times

    Asked by Frahcs.

    • Answer No

      Answered by AngelC

  • QuestionDo I have to use the eufy hard drive or can I buy a different one?

    Asked by Anonymous.

    • Answer Yes

      Answered by AngelC

  • QuestionCan the eufy cam be connected to power like i have on my Arlo Pro 2's

    Asked by shotgun77.

    • Answer Yes, the eufyCam 3 can be connected to a power source similarly to how you've connected your Arlo Pro 2 cameras. The eufyCam 3 is designed primarily as a wireless security camera with a built-in solar panel that allows for self-sustaining power through sunlight. However, it also features a USB-C port that you can use to charge the camera's internal battery. If you prefer or need to have the camera connected to a constant power source—perhaps due to limited sunlight in the installation area—you can use the USB-C port to connect the eufyCam 3 to an external power supply. This means you can keep the camera continuously powered without relying solely on solar charging or battery power.

      Answered by Eufy Team

  • Questionwhat is the storage amount included on this deal?

    Asked by Gismo.

    • Answer The eufy Security eufyCam 3 system provides you with 16 GB of built-in local storage via the HomeBase 3, enough for approximately 90 days of recordings for a single camera under normal usage conditions. For users who require more storage—due to additional cameras, higher recording resolutions, or increased motion activity—the HomeBase 3's expandable storage option allows you to install up to 16 TB of additional storage using a standard 2.5-inch SATA HDD or SSD.

      Answered by Eufy Team

  • QuestionWhat is the maximum number of cameras that can be added to this system?

    Asked by Chad.