Questions & Answers

Q: QuestionIs this item weather proof?

Asked 2 years ago by keke.

• A:Answer Yes, the Eufy flood light with camera is waterproof.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs each individual lamp adjustable (tilt and pan)? Can you have one lamp pointing to the left, one to the center, and one to the right?

Asked 2 years ago by Billy.

• A:Answer The three lights are on a single horizontal axis that can be tilted up and down. Then the two outside lights are on a vertical hinge that allows you to swing them from forward facing to the side - independent of each other. So, you can set the tilt to address the height and how far you want to project outward - and then focus the side lights from forward to nearly right angles from the front. I have had the unit installed for about a month - and it seems like a solid product. The app is very intuitive and easy to use - with lots of controls and functions.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionAre these lights battery powered or hard wired?

Asked 3 years ago by Anonymous.

• A:Answer Hard wired.

  Answered 3 years ago by Root1969Verified Purchase

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Q: QuestionCan you turn on the light with an external switch?

Asked 3 years ago by GROM007.

• A:Answer The eufy app has the ability to turn the light on and off at your command. If can also be tied into Google Assistant, Alexa, of Home Assistant to work via voice commands.

  Answered 3 years ago by WiTech

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Q: QuestionDoes this have the option to have a solar powered system instead of the ac adapter wired connection?

Asked 6 days ago by prince.

Q: QuestionI have a motum box for wifi will this camera work with this?

Asked 4 months ago by Bubblegum.

• A:Answer Yes, the eufy Security - S330 Outdoor Wired 2K PTZ Security Camera with Floodlight requires a 2.4GHz WiFi connection. If your modem box supports a 2.4GHz WiFi network, the camera will work with it. Please ensure that your modem's WiFi is not hidden and is set to WPA or WPA2 security for proper connectivity.

  Answered 3 months ago by Eufy Team

  
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Q: QuestionCan I set this device to record the events into my cellphone storage?

Asked 5 months ago by Richie.

• A:Answer For viewing recordings, you can access them via the eufy Security app, which allows playback and live view, but it doesn't directly store these on your phone unless you manually download the recordings.

  Answered 3 months ago by Eufy Team

  
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Q: QuestionDoes the camera need ethernet connectivity or just wifi for data? I find the description somewhat confusing for that aspect. I understand power is wired but is data wired or wireless?

Asked 8 months ago by Chris.

• A:Answer Can be either way. It is whatever you would prefer

  Answered 6 months ago by DouglasBVerified Purchase

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Q: QuestionIf I buy two of these, can I run them both at the time time off the app?

Asked 11 months ago by KodyN.

• A:Answer yes as many as you need

  Answered 11 months ago by AnonymousVerified Purchase

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Q: QuestionWhat is the detection distance on this camera?

Asked 1 year ago by Cincat.

• A:Answer My estimate is in the 40 plus foot distance.

  Answered 6 months ago by DouglasBVerified Purchase

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Q: QuestionCan the light stay all the time, in lower illumination. Then when it detects movement, does it go to a higher illumination?

Asked 1 year ago by george.

• A:Answer I have mine set for the light to stay on 7 to 11 at a dim setting snd when it detects movment it goes to the brght light

  Answered 11 months ago by JamesHVerified Purchase

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Q: QuestionDo you need to subscribe to a monthly service to save videos of events like ring does?

Asked 1 year ago by AREL.

• A:Answer No.

  Answered 1 year ago by Eufy Team

  
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Q: QuestionIs this compatible with the home base module?

Asked 1 year ago by Bobdog.

• A:Answer I have a home base module and this light works fine on my overall setup

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDo the flood lights turn on automatically when motion is detected or can you opt for the lights to stay off when motion is detected?

Asked 1 year ago by kpeugene.

• A:Answer yes works great

  Answered 11 months ago by MichaelKVerified Purchase

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Q: Questiondoes it work with wifi 6.

Asked 1 year ago by Anonymous.

• A:Answer Yes very good easy set up

  Answered 1 year ago by oglbcVerified Purchase

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Q: QuestionIf I buy this this eufy Security Floodlight Cam 2 Pro Outdoor Wired - Model: T8423J22, will it store video on the previously purchased base video storage unit that comes paired with the eufy Security - Smart Wi-Fi Dual Cam Video Doorbell Model: E8213J11?

Asked 1 year ago by RoyfromLasAnges.

• A:Answer You can only use the Homebase 3 not the older homebase 2 which came with Video Door bell 2K.

  Answered 1 year ago by BryanBVerified Purchase

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Q: QuestionDoes this camera automatically Pan

Asked 1 year ago by Tim.

• A:Answer If it detects something moving it will follow it.

  Answered 1 year ago by GigiVerified Purchase

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Q: QuestionCan you access the camera feed within the Google Home App?

Asked 1 year ago by GHomeUser.

• A:Answer No, the eufy Security - S330 Outdoor cannot directly access or display its feed within the Google Home App. This device must be connected to the eufy S380 HomeBase (HomeBase 3) and uses the eufy Security App for setup, management, and viewing.

  Answered 3 months ago by Eufy Team

  
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Q: Questionwhat is the distance it covers

Asked 1 year ago by Anonymous.

• A:Answer About 10-15m.

  Answered 1 year ago by Eufy Team

  
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Q: QuestionCan this be charged by a solar charger from Eufy? What is the camera powered by? Battery?

Asked 1 year ago by Collegedude.

• A:Answer No, it can’t be charged using solar charger as it needs to be grounded.

  Answered 1 year ago by TerrySVerified Purchase

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