Questions & Answers

Name: eufy Security - Smart Lock S330 with Chime WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black
Brand: eufy Security
SKU: 6517849
Price: 349.99 USD
Rating: 4.6 (155 reviews)

eufy Security - Smart Lock S330 with Chime WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black

Model:: E8530JY1; |
SKU:: 6517849

User rating, 4.6 out of 5 stars with 155 reviews.

Highly rated by customers for:

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Page Showing 21-35 of 35 questions

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QuestionIt is giving low battery message, how do I fix it
Asked 2 years ago by Pino.
- Answer Remove the cover, remove the battery, charge the battery with the USB cord provided on purchase, return it to the device & replace the cover.
  Answered 1 year ago by chasechsd
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QuestionDoes it allow me to unlock the door from the app?
Asked 2 years ago by llee1125.
- Answer yes
  Answered 2 years ago by Anonymous
  Answer this question
QuestionDoes this work with Google Assitant? Also how does the ring button work, does it notify on phone or like Ring we will have a device attached inside which will notify everyone?
Asked 2 years ago by ArvindM.
- Answer yes push it both yes
  Answered 1 year ago by retiree60
  Answer this question
QuestionCan I control the door lock from anywhere world??
Asked 2 years ago by George.
- Answer yes
  Answered 1 year ago by retiree60
  Answer this question
QuestionIs there a motion detection feature?
Asked 2 years ago by adam.
- Answer yes
  Answered 1 year ago by retiree60
  Answer this question
QuestionCan I set up multiple codes to track who enters and when?
Asked 2 years ago by Jc.
- Answer yes
  Answered 1 year ago by retiree60
  Answer this question
QuestionWhat storage options are there ? Only local ?
Asked 2 years ago by Joe.
- Answer The videos and clips are stored locally with SD card, and the SD card needs to be purchased separately.
  Answered 2 years ago by Eufy Team
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QuestionIt’s this compatible with HomeKit
Asked 2 years ago by Cuaute.
- Answer It is not. However, I find the app very easy to use, so I don’t mind the lack of HomeKit support
  Answered 2 years ago by lemonsan
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QuestionCan this be used on the entry door in situations where there is a glass exterior door ? In other words, will the video/audio work through a glass door ?
Asked 2 years ago by FTM308.
- Answer No, it will not work through a glass door.
  Answered 2 years ago by Eufy Team
  Answer this question
QuestionCan ir be unlocked manually from the inside by only turning around the lock/unlock wheel?
Asked 2 years ago by vcampossi.
- Answer yes
  Answered 1 year ago by retiree60
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QuestionWill this lock work if my door is 2.25" thickness?
Asked 2 years ago by Rick.
- Answer The thickness of the Door should be 35mm-55mm.
  Answered 2 years ago by Eufy Team
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QuestionWhat is included in the box?
Asked 2 years ago by Joseph.
- Answer The lock and a wifi bridge&chime (storage device) will be included in the package.
  Answered 2 years ago by Eufy Team
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QuestionCan video's be stored on the HomeBase 3?
Asked 2 years ago by Thalador.
- Answer NO, the Video Smart Lock cannot connect to eufy HomeBase.
  Answered 2 years ago by Eufy Team
  Answer this question
QuestionHello All, I am super interested in this device for our Airbnb property? How long does the battery last in a single charge ? Does anyone know? On average ?
Asked 1 year ago by AspiringDude.
- Answer It truly depends on the motion settings you set for the device. Mine is such a optimal performance. So so far I've seen about 4 months of battery life. And I have about 80% battery left. But I can safely say you would be getting at least 3 to 9 months of battery depending on the motion settings
  Answered 1 year ago by JonathanG
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QuestionIs this compatible with Alexa?
Asked 2 years ago by SAHM.
- Answer It should be. I have the version before this one. To unlock requires a pin and the camera should also go along with it.
  Answered 2 years ago by Chuck
  Answer this question

Showing 21-35 of 35 questions

Questions & Answers

eufy Security - Smart Lock S330 with Chime WiFi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black

Q: QuestionIt is giving low battery message, how do I fix it

Q: QuestionDoes it allow me to unlock the door from the app?

Q: QuestionDoes this work with Google Assitant? Also how does the ring button work, does it notify on phone or like Ring we will have a device attached inside which will notify everyone?

Q: QuestionCan I control the door lock from anywhere world??

Q: QuestionIs there a motion detection feature?

Q: QuestionCan I set up multiple codes to track who enters and when?

Q: QuestionWhat storage options are there ? Only local ?

Q: QuestionIt’s this compatible with HomeKit

Q: QuestionCan this be used on the entry door in situations where there is a glass exterior door ? In other words, will the video/audio work through a glass door ?

Q: QuestionCan ir be unlocked manually from the inside by only turning around the lock/unlock wheel?

Q: QuestionWill this lock work if my door is 2.25" thickness?

Q: QuestionWhat is included in the box?

Q: QuestionCan video's be stored on the HomeBase 3?

Q: QuestionHello All, I am super interested in this device for our Airbnb property? How long does the battery last in a single charge ? Does anyone know? On average ?

Q: QuestionIs this compatible with Alexa?

Most-viewed items

QuestionIt is giving low battery message, how do I fix it

QuestionDoes it allow me to unlock the door from the app?

QuestionDoes this work with Google Assitant? Also how does the ring button work, does it notify on phone or like Ring we will have a device attached inside which will notify everyone?

QuestionCan I control the door lock from anywhere world??

QuestionIs there a motion detection feature?

QuestionCan I set up multiple codes to track who enters and when?

QuestionWhat storage options are there ? Only local ?

QuestionIt’s this compatible with HomeKit

QuestionCan this be used on the entry door in situations where there is a glass exterior door ? In other words, will the video/audio work through a glass door ?

QuestionCan ir be unlocked manually from the inside by only turning around the lock/unlock wheel?

QuestionWill this lock work if my door is 2.25" thickness?

QuestionWhat is included in the box?

QuestionCan video's be stored on the HomeBase 3?

QuestionHello All, I am super interested in this device for our Airbnb property? How long does the battery last in a single charge ? Does anyone know? On average ?

QuestionIs this compatible with Alexa?