Questions & Answers

Name: eufy Security - Smart Wi-Fi Video Doorbell Battery Operated - Black/White
Brand: eufy Security
SKU: 6460112
Price: 129.99 USD
Rating: 4.2 (181 reviews)

eufy Security - Smart Wi-Fi Video Doorbell Battery Operated - Black/White

Model:: E8220111; |
SKU:: 6460112

User rating, 4.2 out of 5 stars with 181 reviews.

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QuestionDo these eufy cam's have a limited duration for recording the event, like another brand that only records 12 seconds unless you pay for a subscription? Also, does eufy impose a minimum off-time between recording events, like 5 min minimum between events?
Asked 4 years ago by ChemE75.
- Answer You can choose 30-second or 60-second recordings. I do not know what the “off time” is, though you can make changes in the app. There is no subscription fee for eufy.
  Answered 4 years ago by iconoclast
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QuestionHow to charge the battery? Thanks
Asked 3 years ago by Salim.
- Answer You will have to take the doorbell off. Eufy provides a needle like tool and once you insert it thru the pinhole it pops right off. I bring it inside to charge it for a few hours and the doorbell snaps right back on. For me it's an inconvenience.... had the port been on the side, I would be able to charge it outside without removing the whole thing. Other than that, it works really well. Depending on the activity the charge will probably last you about a month. It's close to Halloween and my decorations keep triggering it so I will need to adjust the sensitivity or just charge it as often as I need to. Hope this helps!
  Answered 3 years ago by SReyna
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QuestionDoes this doorbell have night vision and my present doorbell rings. Do you offer professional installation.
Asked 4 years ago by Gio.
- Answer Night vision, yes...as easy as it is to install, you can do it yourself. Literally two screws or heavy duty 3M double sided tape will do. The unit and application will explain as you connect, just be patient and let the application guide you.
  Answered 3 years ago by Caaunders
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QuestionI misplaced the charging cable for my doorbell. Will any USB to USB mini cable work to charge the doorbell battery?
Asked 3 years ago by Randy.
- Answer Yes
  Answered 3 years ago by Ladyg
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QuestionWhat are the dimensions for the push button and camera unit?
Asked 3 years ago by TomKat.
- Answer 4.8in x 1.7in x 0.9in
  Answered 3 years ago by BenL79
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QuestionDo I need to purchase a micro SD card?
Asked 3 years ago by Tweedy.
- Answer No, The chime, which plugs into an outlet inside, has a chip in it. Once the chip is full it will erase the oldest video first.
  Answered 3 years ago by bob316
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QuestionDoes this work with IOS I Phone
Asked 4 years ago by wallymc.
- Answer My camera works very well with my iPhone 6s. Sends notifications instantly. The app works well.
  Answered 4 years ago by GDoctr
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QuestionCan the video be viewed in real time from a desktop computer monitor?
Asked 4 years ago by Trip.
- Answer Yes, click on link and use your login information as you would on the app. https://mysecurity.eufylife.com/#/login
  Answered 3 years ago by Caaunders
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QuestionIs there a trick to snap the doorbell onto the mounting plate? I've followed the directions, but can't get the bottom snapped into place.
Asked 3 years ago by TomKat97.
- Answer Insert bottom first then top.
  Answered 3 years ago by Aced19
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QuestionIs this weatherproof? If I have this mounted where there is no canopy, will it survive rainfall?
Asked 3 years ago by SKee.
- Answer Yes. Mine is out in rain and sun. BUT .... after a few months, the lens is starting to fog over! See attached photo.
  Answered 3 years ago by Disappointed
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QuestionIs there a monthly fee
Asked 4 years ago by Anonymous.
- Answer No, that's the best thing about this device. Videos are stored locally and if you delete the ones you dont want promptly (very easy to do) you should never have issues with storage.
  Answered 3 years ago by Hagop
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QuestionCan I but my own 128Gb sd card to replace the other one?
Asked 2 years ago by Jessica.
- Answer Please note the measurements of micro SD cards that are compatible with certain eufySecurity devices are 11mm x 15mm / 0.43in x 0.59in. And we recommend using a class 10 high-quality microSD card.
  Answered 2 years ago by Eufy Team
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QuestionDoes the doorbell work when the internet connection is lost or down?
Asked 3 years ago by ski.
- Answer To be very clear, yes this will work even when the "internet" connection is down or lost. However, there are specific requirements. To operate as stated without "internet" connection: 1. Chime unit must be powered on. 2. Doorbell must must be powered on. 3. Customer Wi-Fi router must be powered on. 4. Wi-Fi connection must be stable between Wi-Fi router, doorbell, and chime unit. 5. For customer to interact, such wired/wireless device must have stable connection to same Wi-Fi network or LAN of customer Wi-Fi router as chime/doorbell. * An "internet" connection provides for the customer to connect remotely, from outside of Wi-Fi/LAN network.
  Answered 2 years ago by Lone
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QuestionIs the camera triggered by motion detector?
Asked 3 years ago by Curious.
- Answer Yes and you can change how sensitive it is. Humans only or all activity. It’s good.
  Answered 3 years ago by Eddie
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QuestionDoes the video cam stop working while it's charging? If it doesn't then a strategically placed hole for the charging cable drilled through the mounting plate should work and let it charge 24/7 and then use the battery if/when the power goes out, yes?
Asked 3 years ago by Okalydoakly.
- Answer Yes, it will stop working while it's charging. It is Battery doorbell, it can't connect wire.
  Answered 3 years ago by Eufy Team
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Questioncan i attach this to the ceiling of my entry way? it will help me get a better view of who has been stealing my stuff
Asked 3 years ago by bunny.
- Answer It is a doorbell so I would say the motion detector will still take pictures but the door bell won’t work.
  Answered 3 years ago by Wilco1968
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QuestionIs the rechargeable Li Battery replaceable? If yes, where can we find a replacement and approximate cost ?
Asked 3 years ago by NeedtoKnow.
- Answer I dont think you can replace the battery. It is sealed inside the unit. It will only go about 30 days before it needs to be recharged!
  Answered 3 years ago by Disappointed
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QuestionI have 2 doors that are frequently used. Am I able to use 2 of the doorbell videos on the same app?
Asked 2 years ago by LRando.
- Answer I don’t think so but you probably should call Eufy at 1-800-988-7973 Monday through Friday 9 AM to 5 PM Pacific standard time. I got the number off of my paperwork that came with my Eufy Doorbell Camera. Hopefully this helps you.
  Answered 2 years ago by MarcusE
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QuestionIs it weather proof/rain proof?
Asked 2 years ago by bb.
- Answer I read the owners manual on this question and it said that it is water resistant and weather resistant so it wouldn’t be something that you would place directly in the rain or sunlight all time. But here’s their phone number to customer service so you can call them and ask them about this question. 1-800-988-7973 Monday through Friday 9 AM to 5 PM Pacific standard time is their hours. Good luck my friend.
  Answered 2 years ago by MarcusE
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QuestionIs the night vision color or black and white picture.
Asked 2 years ago by Keepsafe.
- Answer Black and White
  Answered 2 years ago by GeekyChic
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Showing 1-20 of 40 questions

Questions & Answers

eufy Security - Smart Wi-Fi Video Doorbell Battery Operated - Black/White

Q: QuestionDo these eufy cam's have a limited duration for recording the event, like another brand that only records 12 seconds unless you pay for a subscription? Also, does eufy impose a minimum off-time between recording events, like 5 min minimum between events?

Q: QuestionHow to charge the battery? Thanks

Q: QuestionDoes this doorbell have night vision and my present doorbell rings. Do you offer professional installation.

Q: QuestionI misplaced the charging cable for my doorbell. Will any USB to USB mini cable work to charge the doorbell battery?

Q: QuestionWhat are the dimensions for the push button and camera unit?

Q: QuestionDo I need to purchase a micro SD card?

Q: QuestionDoes this work with IOS I Phone

Q: QuestionCan the video be viewed in real time from a desktop computer monitor?

Q: QuestionIs there a trick to snap the doorbell onto the mounting plate? I've followed the directions, but can't get the bottom snapped into place.

Q: QuestionIs this weatherproof? If I have this mounted where there is no canopy, will it survive rainfall?

Q: QuestionIs there a monthly fee

Q: QuestionCan I but my own 128Gb sd card to replace the other one?

Q: QuestionDoes the doorbell work when the internet connection is lost or down?

Q: QuestionIs the camera triggered by motion detector?

Q: QuestionDoes the video cam stop working while it's charging? If it doesn't then a strategically placed hole for the charging cable drilled through the mounting plate should work and let it charge 24/7 and then use the battery if/when the power goes out, yes?

Q: Questioncan i attach this to the ceiling of my entry way? it will help me get a better view of who has been stealing my stuff

Q: QuestionIs the rechargeable Li Battery replaceable? If yes, where can we find a replacement and approximate cost ?

Q: QuestionI have 2 doors that are frequently used. Am I able to use 2 of the doorbell videos on the same app?

Q: QuestionIs it weather proof/rain proof?

Q: QuestionIs the night vision color or black and white picture.

QuestionDo these eufy cam's have a limited duration for recording the event, like another brand that only records 12 seconds unless you pay for a subscription? Also, does eufy impose a minimum off-time between recording events, like 5 min minimum between events?

QuestionHow to charge the battery? Thanks

QuestionDoes this doorbell have night vision and my present doorbell rings. Do you offer professional installation.

QuestionI misplaced the charging cable for my doorbell. Will any USB to USB mini cable work to charge the doorbell battery?

QuestionWhat are the dimensions for the push button and camera unit?

QuestionDo I need to purchase a micro SD card?

QuestionDoes this work with IOS I Phone

QuestionCan the video be viewed in real time from a desktop computer monitor?

QuestionIs there a trick to snap the doorbell onto the mounting plate? I've followed the directions, but can't get the bottom snapped into place.

QuestionIs this weatherproof? If I have this mounted where there is no canopy, will it survive rainfall?

QuestionIs there a monthly fee

QuestionCan I but my own 128Gb sd card to replace the other one?

QuestionDoes the doorbell work when the internet connection is lost or down?

QuestionIs the camera triggered by motion detector?

QuestionDoes the video cam stop working while it's charging? If it doesn't then a strategically placed hole for the charging cable drilled through the mounting plate should work and let it charge 24/7 and then use the battery if/when the power goes out, yes?

Questioncan i attach this to the ceiling of my entry way? it will help me get a better view of who has been stealing my stuff

QuestionIs the rechargeable Li Battery replaceable? If yes, where can we find a replacement and approximate cost ?

QuestionI have 2 doors that are frequently used. Am I able to use 2 of the doorbell videos on the same app?

QuestionIs it weather proof/rain proof?

QuestionIs the night vision color or black and white picture.