Questions & Answers

Q: QuestionWhat is the field of view for this camera?

• A:Answer This security camera has a 135-degree field of view.

Q: QuestionHow is this camera powered?

• A:Answer This camera is powered by an integrated solar panel that keeps the battery charged year-round.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, the camera has infrared LEDs and an f/1.6 aperture that allows you to see up to 32.8 feet at night.

Q: QuestionHow long does it take to install this camera?

• A:Answer The manufacturer states that this camera can be installed in about 5 minutes.

Q: QuestionCan I use this camera indoors and outdoors?

• A:Answer Yes, this camera is suitable for both indoor and outdoor use.

Q: QuestionWhat is the video resolution of this camera?

• A:Answer The camera records video in 2K resolution (2304 x 1296).

Q: QuestionDoes the SoloCam S220 connect to home LAN Wifi? PC app? Phone app? Thanks

Asked 3 months ago by PaulK.

• A:Answer The SoloCam S220 Outdoor Battery Powered Security Camera connects to a 2.4GHz WiFi network. Make sure the network SSID is not hidden, and the security protocol is set to either WPA or WPA2. It does not support connection to a 5GHz WiFi network. For app connectivity, you need to use the eufy Security app on your phone for setup and management. Currently, there isn't a PC app mentioned in the documentation for this device. To set up the camera: Fully charge the device. Use the eufy Security app, go to “Devices” > “Add Device” > select “S220 SoloCam.” Select your 2.4GHz WiFi network and enter the WiFi password. Follow the instructions to sync the camera by pressing the SYNC button and scanning the QR code on your phone screen using the SoloCam. You can then use the phone app to control and monitor the camera.

  Answered 3 months ago by Eufy Team

  
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Q: QuestionNeed home base to recording 24/7?

Asked 2 weeks ago by Oscar.

Q: QuestionIs this made in America?

Asked 1 month ago by Sonya.

Q: QuestionMy question is that. Is it recording 24/7 in the SD card local storage ?

Asked 2 months ago by Talha.

• A:Answer No, the eufy SoloCam S220 does not have the feature of 24/7 continuous recording in its local storage. Since it is a battery-operated camera, it is designed to record only when motion is detected, ensuring efficient use of battery life.

  Answered 2 months ago by Eufy Team

  
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Q: Questioncan this send notifications remotely, eg to your phone

Asked 4 months ago by jay.

• A:Answer Yes, the eufy S220 SoloCam (SoloCam S220) will send push notifications to your phone or tablet as soon as motion is detected. This allows you to receive alerts remotely.

  Answered 4 months ago by Eufy Team

  
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Q: QuestionLooking for something for my rv. Would this work? No power , no internet?

Asked 5 months ago by Rv.

• A:Answer The SoloCam S220 Outdoor typically requires a stable power source and internet connection to function optimally. If your RV doesn't have either, the camera might face operational limitations. Some cameras might offer offline capabilities or operate with integrated batteries (like solar-powered ones) but will need to be checked specifically for this model.

  Answered 4 months ago by Eufy Team

  
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Q: QuestionCompatible with Home base 2, or nah?

Asked 6 months ago by LansingMike.

• A:Answer No, 3 ONLY and I THINK that only adds facial req and chime features, I know 1 and 2 will not link though for sure.

  Answered 1 month ago by Anonymous

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Q: QuestionThis model supposedly supports Apple HomeKit, but does it support Apple Secure Video?

Asked 1 year ago by TimD.

• A:Answer The eufy Security SoloCam S220 does not support Apple HomeKit, and therefore, it does not support Apple Secure Video.

  Answered 4 months ago by Eufy Team

  
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Q: QuestionDoes this camera have an alarm sound when an intruder comes into view? My eufy cameras all have the alarm sound.

Asked 1 year ago by texashombre.

• A:Answer Yes you can setup that feature. It isn’t that loud though.

  Answered 5 months ago by Anonymous

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Q: QuestionDoes this Camara record 24/7 or only when someone or something is detected

Asked 1 year ago by J.

• A:Answer Not 24/7, records when there’s movement

  Answered 1 year ago by TomTVerified Purchase

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Q: QuestionDo you need a home base or separate module for two of these cameras or can they run independently?

Asked 1 year ago by mlh85.

• A:Answer Home base not needed, each camera has 8 gig storage.

  Answered 1 year ago by TomTVerified Purchase

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Q: QuestionWhat is the field of view of the camera?

Asked 1 year ago by spiff.

• A:Answer Not sure but it does cover alot of space I think 130°

  Answered 1 year ago by bigjohnVerified Purchase

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