“I just got notification that my pre-order for the deluxe edition was cancelled. Is there a reason why? I'm assuming there was not enough stock? if this comes available, will I be notified?”
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It seemed to have been a glitch. Most people received an email about “adding” a steelbook for free and then shortly after cancelled. So Best Buy is saying a glitch happened and practically cancelled the preorders
Sorry, there was a problem. Please try again later.I also just got this email.
Sorry, there was a problem. Please try again later.Order was also canceled
Sorry, there was a problem. Please try again later.This happened to me too. Right before it, they added 2 of the pre order steelbook to my order, their systems are bugging rn.
Sorry, there was a problem. Please try again later.Of note, the issue in Best Buy's system is STILL not resolved. I went through pre-ordering again as their email instructed, and a few days later the steelbook bonus was canceled again.
Sorry, there was a problem. Please try again later.I talked with customer service who gave political nonanswers and no solution. So I ordered from squareenix direct since they will honor their preorders.
Sorry, there was a problem. Please try again later.Call. Preorders that got cancelled get a $30 BB credit! however, if you got the game but not the BB steelbook, all you get is "sorry!" :(
Sorry, there was a problem. Please try again later.I got a 2nd email today and was able to re-pre-order. However, nowhere was there a mention of the Bestbuy Exclusive Steelbook gift with purchase in the details of the new order.
Sorry, there was a problem. Please try again later.I received a recent notification about limited stock but online still says coming soon even nearly 10 hours after I got the notification.
Sorry, there was a problem. Please try again later.I was told they are fixing the issue, you will recieve an email once its resolved to pre order again and that you will recieve the pre order bonus on release date
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