Questions & Answers

Q: QuestionIs this a legit link to square enix or just a scam I'm kinda skeptical about preorders not sure if I'm getting the game on disc of not

Asked 7 years ago by crazydan360.

• A:Answer I wouldn't pre-order yet, not until Square-Enix announces a confirmed release date. When production begins there will be more on the official site https://ffvii-remake.square-enix.com/ hope that helps.

  Answered 7 years ago by Siebzehn

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Q: QuestionJust grabbed the preorder standard copy...where is the chocobo materia bonus??? There is no download code in the game case nor email?

Asked 5 years ago by Rowne.

• A:Answer Thank you for choosing Best Buy to preorder PS4 FINAL FANTASY VII REMAKE POB. There is a delay with your preorder bonus. Once we receive your code, we will send a separate email to let you know your item is available. We apologize for the inconvenience and appreciate you as a Best Buy customer. Sincerely, Your Best Buy Customer Care Team

  Answered 5 years ago by Youu

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Q: QuestionHow do I obtain the pre-order bonus?

Asked 5 years ago by TonyL.

• A:Answer I got an email from Best Buy stating that the preorder bonus codes have been delayed...frustrating. Check the email you used to preorder the game.

  Answered 5 years ago by JmxTwiztid

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Q: QuestionWhen preordering, is this to get a hard copy of the game, or just the digital download? When adding it to the cart there is a seperate digital download item, but I think that is just for the DLC. Thanks.

Asked 5 years ago by Anonymous.

• A:Answer It says under "Specifications" that is a physical copy, I hope this helps. I ordered my copy and it says it will be delivered on release date which is April 10th

  Answered 5 years ago by Chelsey

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Q: QuestionIs this still going to ship during covid19 lockdown?

Asked 5 years ago by Anonymous.

• A:Answer Apparently not. Not stock in the stores and no answer from the employees.

  Answered 5 years ago by nickname

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Q: QuestionIf you have either physical or digitally purchased the standard/deluxe edition, will you be eligible for the free PS5 upgrade?

Asked 3 years ago by Jonathan.

• A:Answer YES

  Answered 3 years ago by DraytonHallfan

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Q: QuestionDoes it support Chinese subtitle?

Asked 4 years ago by Finallll.

Q: QuestionDoes it work with ps5 or is thier a ps5 version or an update on the game that can use ps5

Asked 4 years ago by Muhammad.

• A:Answer PS4 version works just fine on PS5, no word yet if there is gonna be a PS5 patch yet.

  Answered 4 years ago by RwarVerified Purchase

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Q: QuestionHi, just wondering is there japanese audio for this game? thank you

Asked 4 years ago by Anonymous.

• A:Answer Yes because this is a japanese-made game

  Answered 3 years ago by DedicatedGamer

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Q: QuestionPS 4 Final Fantasy 7 remake. How many of these games do you have in stock (Duluth store)?

Asked 4 years ago by chubs.

• A:Answer Douglasville has them behind the counter. I saw 3 shelves

  Answered 4 years ago by bestbuyVerified Purchase

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Q: QuestionDo you have the digital edition?

Asked 5 years ago by Kuka.

• A:Answer No I do not. I have hard copy

  Answered 5 years ago by BF2021

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Q: QuestionHello, When will you sell the Digital Edition of this game?

Asked 5 years ago by FF7DigitalEdition.

• A:Answer The digital edition is available on PSN.

  Answered 5 years ago by cls31s

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Q: QuestionThis game isn’t in stock ANYWHERE at the moment. How will I know when my specific Best Buy near me has the game in stock again?

Asked 5 years ago by YUM.

• A:Answer I anticipating this happening so I pre-ordered my copy in early March. You'll just have to keep checking online and hope for the best.

  Answered 5 years ago by Diesel

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Q: QuestionAre you going to have more standard copies of Final Fantasy VII Remake in stock soon once the stores open?

Asked 5 years ago by Steve.

Q: QuestionIs there a strategy guide book for FF VII Remake...and where can I find it?

Asked 5 years ago by Danteburger2.

• A:Answer This is a straight forward game. You don't really need a guide for this game. Youtube video will help you Beat the game 100% Try my Live play through video if you need help https://www.youtube.com/watch?v=4wS2XfgcWlA

  Answered 5 years ago by kenLe

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Q: QuestionA few other 'Game' stores not named BestBuy actually released FF7 yesterday to avoid long lines today. I've been going on BestBuy trying to order my copy but when I check stores around my area it says no store pickup within 250 miles??! What is going on??

Asked 5 years ago by Usos.

Q: QuestionWill this "Standard Edition" include both the "Adventure mode" and "Classic Mode" (i.e. turn based) game play?

Asked 5 years ago by SoyBoy.

• A:Answer Yes, both game modes are available no matter which edition you buy. At the start of the game you will be given the choice between the two play types but can choose to switch at any time you like. Classic mode will be turn based which gives you the ability to enjoy the game at a slower pace allowing you to choose abilities and attacks at your leisure while Adventure mode throws you right in the mix.

  Answered 5 years ago by JDizzle

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Q: QuestionWill the box art be updated to show that it is the first part of many? Or will the final product be this misleading?

Asked 5 years ago by Isaacthejust.

• A:Answer This is no more misleading than the Last of Us. Game one is just called Last of Us, not Part 1. When FF7 Remake part 2 releases it will be labelled as part 2.

  Answered 5 years ago by manilowgamer

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Q: QuestionAre the store not getting physical copies?

Asked 5 years ago by nickname.

• A:Answer Maybe there are so many preorders that it's selling out. I got mine on the release date, but didn't get the digital code for the chocobo chick until today, a week later. This makes me glad I did a basic physical preorder. When I saw the digital upgrade on the ps store, including all that the digital deluxe had, I got it. The only thing missing was the dlc I just got.

  Answered 5 years ago by Siskojnash1

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Q: QuestionQuestion.. If I preorder online now will I be able to pick this up Friday morning curbside at the Flint Miller Rd local. I've tried multiple times to call the store and speak to someone but nobody has picked up the phone.

Asked 5 years ago by Cindy.

• A:Answer you have to order online and see if its available for pick up. sold out around bakersfield CA area

  Answered 5 years ago by JULY

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