Questions & Answers

Q: QuestionMy heater did not include directions. Can I get them on line?

Asked 4 years ago by ML.

• A:Answer Hello - user manual/assembly instructions are available here: https://cdn.shopify.com/s/files/1/0979/8032/files/60368_60485_61130_61185_61444_61726_61728_61729_61730_61735_61736_61737_61738_61739_61740_61741_61742_61743_62555_62784_62785_62987_63008_63009_63010_FS_Manual_2020.pdf

  Answered 4 years ago by Fire Sense

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCould anyone please tell me how tall it is?

Asked 5 years ago by Joe.

This question was asked about the related product: Fire Sense All Seasons Patio Heater With Wheels 46,000 BTU Output Piezo Ignition System Portable Outdoor Propane Heater - Hammered Platinum

• A:Answer 72”

  Answered 5 years ago by Mel3Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan propane heater be used indoors ?

Asked 2 years ago by Fiftysjukebox.

This question was asked about the related product: Fire Sense All Seasons Patio Heater With Wheels 46,000 BTU Output Piezo Ignition System Portable Outdoor Propane Heater - Hammered Platinum

• A:Answer Hello - this appliance is for outdoor use only.

  Answered 2 years ago by Fire Sense

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be used on a screened porch

Asked 3 years ago by Anonymous.

This question was asked about the related product: Fire Sense All Seasons Patio Heater With Wheels 46,000 BTU Output Piezo Ignition System Portable Outdoor Propane Heater - Hammered Platinum

• A:Answer Yes, you could use it on a screened in porch, but the height of the ceiling might be a concern as this heater is quite tall and it does get extremely hot.

  Answered 3 years ago by Jack

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long can the heater run on a full propane tank?

Asked 4 years ago by Slowtan.

• A:Answer Hello, our patio heater will run for about 10 hours on a standard 20lb propane tank.

  Answered 4 years ago by Fire Sense

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this unit be converted to use with natural gas with a conversion kit?

Asked 4 years ago by Ashopper.

This question was asked about the related product: Fire Sense All Seasons Patio Heater With Wheels 46,000 BTU Output Electronic Ignition System Portable Outdoor - Onyx/Stainless Steel

• A:Answer Hi, Unfortunately, this unit is intended just for Propane gas. The manufacturer won't recommend to convert the unit to natural gas due to the components.

  Answered 4 years ago by Fire Sense

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you tilt this heater to whatever direction you want on top?

Asked 4 years ago by Smarttv.

• A:Answer Hi MM - This heater is stationary - does not tilt. However, it projects heat 360 degrees in all directions.

  Answered 4 years ago by Fire Sense

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the only difference in the models the color? Big price difference between onyx-SS and hammered platinum. 239 vs 150

Asked 4 years ago by nick.

This question was asked about the related product: Fire Sense All Seasons Patio Heater With Wheels 46,000 BTU Output Electronic Ignition System Portable Outdoor - Onyx/Stainless Steel

• A:Answer Hi, Please contact the retailer for pricing questions.

  Answered 4 years ago by Fire Sense

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDOES THE HEATER COMES WITH THE PROPANE TANK ASLO

Asked 4 years ago by onkuz.

This question was asked about the related product: Fire Sense - Patio Heater - Ash/Stainless Steel

• A:Answer No, this patio heater does not come with a propane tank.

  Answered 4 years ago by Fire Sense

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionfirst time to fire the heater up this year and i followed directions and when i start the heater and hold button down for 30 seconds when i let the button go the heater stops and i tried waiting 5 minutes and repeated lighting and results are the same -

Asked 4 years ago by jim.

This question was asked about the related product: Fire Sense - Patio Heater - Aged Chestnut

• A:Answer Hi Jim - I'm sorry to hear you're having an issue with your heater ignition. Please reach out to our customer service team at [email protected] to troubleshoot your heater and get you set.

  Answered 4 years ago by Fire Sense

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionTwo questions; when will this be back in stock? And is there a weighted bottom so it doesn't blow over in heavy winds?

Asked 4 years ago by Freezin.

This question was asked about the related product: Fire Sense - Patio Heater - Aged Chestnut

• A:Answer You fill the bottom with sand and a propane tank. It does not blow over.

  Answered 4 years ago by ReneeB

  Helpful (0)Unhelpful (1)ReportAnswer this question