Questions & Answers

Q: QuestionDoes this come with a charger

Asked 2 years ago by CHARGER.

• A:Answer Yes it does.

  Answered 2 years ago by JakeRyan

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Q: QuestionDoes it have a GPS tracker

Asked 4 years ago by Me.

• A:Answer No. I can’t see anything in the parent view on Fitbit app the location. (It’s attached to an iPhone that does).

  Answered 4 years ago by NDmomVerified Purchase

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Q: QuestionCan you take it out of the band and just have it in your pocket to count steps? I lost my zip and they are ridiculously priced now

Asked 3 years ago by Jules.

• A:Answer Yes

  Answered 3 years ago by MillsVerified Purchase

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Q: QuestionCan you call with it, does it have a camera?

Asked 3 years ago by Omega.

• A:Answer No

  Answered 3 years ago by MillsVerified Purchase

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Q: QuestionIs this waterproof

Asked 4 years ago by Barbara.

• A:Answer yes it is up to 50m

  Answered 3 years ago by coooooooo

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Q: QuestionDoes this use wifi?

Asked 6 months ago by jjjj.

• A:Answer Yes but only for setups and phone notifications

  Answered 3 months ago by Anonymous

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Q: QuestionCan it measure how far the kid has walked in miles or kilometers

Asked 10 months ago by Gar.

• A:Answer Hi, Gar. The Fitbit Ace 3 does not track distance. For more information, you can check the user manual here: https://support.google.com/fitbit/answer/14253977 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 10 months ago by FitBit Team

  
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Q: QuestionDoes this emit EMF? Can it be turned off?

Asked 1 year ago by CNR.

• A:Answer Hi, CNR. The radiation emitted from all Fitbit devices is minimal. It is safe to use Fitbit devices while pregnant. The Fitbit's power output is extremely low: about 0.5%–1% of the output power of a cell phone. As for our Bluetooth-enabled devices, a good deal of research has been done in the field of Bluetooth radiation dangers to humans, and the general consensus is that the 800 MHz to 2 GHz radiation output of a Bluetooth device is negligible. And no, it cannot be turned off. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionIn which country is this item manufactured?

Asked 1 year ago by Sequoia.

• A:Answer Hi, Sequoia. Fitbit products are manufactured in China and designed in San Franciso. For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionIs this FSA eligible? I know there are some smart bands that are. Not sure if this is one that qualifies. Thank you!

Asked 1 year ago by FSA.

Q: QuestionDoes it have a compass?

Asked 1 year ago by Plywood.

• A:Answer Hi, Plywood. The Fitbit Ace 3 does not have a compass. More about our kids devices here: https://help.fitbit.com/articles/en_US/Help_article/2434.htm Feel free to reach out to us if you have more questions at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionCan you change the bands?

Asked 1 year ago by Me.

• A:Answer Hi, Me. Yes. Fitbit Ace 3 has an adjustable band that you can replace with accessory bands sold separately. For instructions, see: https://help.fitbit.com/articles/en_US/Help_article/1988.htm If you have additional concerns, please reach out to our help center: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionI am an adult with a small wrist. How large a wrist will this fit?

Asked 1 year ago by Cyd.

• A:Answer Hi, Cyd. The Fitbit Ace 3 has only one size, and it can fit a wrist with a 4.8" to 6.8" circumference. If you need more help, please reach out to our help center: https://goo.gle/contactfitbit.

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDo any of the children's Fitbit watches offer mindfulness exercises, like the "relax" breathing exercise on my Fitbit Versa?

Asked 2 years ago by JRen.

Q: QuestionDoes this device show how much of each stage of sleep you got? Like rem, light or deep sleep?

Asked 2 years ago by Andrea.

• A:Answer Yes it does

  Answered 1 year ago by MandyK

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Q: QuestionCan you track calories burned on this Fitbit?

Asked 2 years ago by Grandma.

Q: QuestionIs the kids Fitbit compatible with the adult challenges like weekend Warrior?

Asked 2 years ago by Boose.

Q: QuestionIs the Bluetooth in the Fitbit always on? Is it always searching for a Bluetooth device to connect to (like a phone)?

Asked 2 years ago by P.

Q: QuestionDoes it has near the phone is connected to? Because I'm getting one for my daughter but she doesn't have a phone so I'm thinking of using mine.

Asked 2 years ago by Ely.

• A:Answer I got one for my daughter! She doesn’t have a phone and it works fine. You will probably need your phone to set it up, though.

  Answered 2 years ago by ScottVerified Purchase

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Q: QuestionDoes it show heart rate?

Asked 2 years ago by Mandfay.

• A:Answer No

  Answered 2 years ago by Chardonay30Verified Purchase

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