Questions & Answers

Q: QuestionI’d like to get this for my father in law, but he does not have WI-FI. Does this communicate with the Fitbit watch or phone app using Bluetooth?

Asked 6 years ago by NeeUser.

• A:Answer WiFi is needed to sync information from scale to phone

  Answered 6 years ago by JoshVerified Purchase

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Q: QuestionWhy does the Aria 2 sometimes give you your weight right away and sometimes ask you to step off before it will give you your weight?

Asked 6 years ago by mllelynne.

• A:Answer If you have more than 1 person register to use it and the weights are close so it won't guess and it will put you down as guest

  Answered 5 years ago by justmeVerified Purchase

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Q: QuestionHow are they selling this when this item isn’t sold anywhere else yet, including fitbits website. It’s on preorder everywhere

Asked 7 years ago by Kim.

• A:Answer Had it in stock when I bought mine and even was on sale.

  Answered 7 years ago by okieVerified Purchase

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Q: QuestionCan the scale work without owning a fitbit?

Asked 5 years ago by Josh.

• A:Answer I believe yes. You just need to download the free Fitbit app which tracks your weight.

  Answered 5 years ago by ScottVerified Purchase

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Q: QuestionMy scale keep showing error when I get on it... Is it anything I can do to remove error?

Asked 5 years ago by Anonymous.

• A:Answer Check out the Fitbit support online. The questions and answers are pretty good. If you find that you end up as a guest and you have picked an icon, get on the scale and tap the right hand corner of the scale. If you don't use enough pressure you will need to do it a second time, like I did. It worked well. Worse case, you can use Fitbit's chat option or talk directly to a service representative. I have called them twice. They are really great to work with.

  Answered 5 years ago by Olkrogh

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Q: QuestionDoes this scale connect to Comcast cable. I currently have Aria 1 which does not work wirelessly with Comcast wi-fi

Asked 5 years ago by Davemar.

• A:Answer I have Aria 2 as well as Comcast. I only have a wireless network in my home and Aria is working great.

  Answered 5 years ago by Healthygoals

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Q: QuestionCan this scale track weight for multiple users?

Asked 5 years ago by Lulu.

• A:Answer Yes. Both my wife and I use the scale. There is an icon/avatar that indicates which user is using the scale.

  Answered 5 years ago by Manny

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Q: QuestionCan this work in a manual mode to use like a bathroom scale simple.

Asked 6 years ago by Dannyboy.

• A:Answer Yes

  Answered 5 years ago by Dancouns

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Q: QuestionI replaced my old Fitbit scale with this one. How do I get it to recognize me and communicate with my Iphone? Thx!

Asked 4 years ago by MaryB.

Q: QuestionDoes this scale sync with the Fitbit Charge 3?

Asked 4 years ago by Anonymous.

• A:Answer It syncs to the Fitbit App on your phone. It doesn’t matter what Fitbit product you use

  Answered 4 years ago by Tryingtobehealthy

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Q: QuestionDoes this scale measure body fat percentage as well as bone density, water weight, and muscle mass

Asked 4 years ago by Johndoe.

• A:Answer It only measures weight and body fat percentage.

  Answered 4 years ago by Tryingtobehealthy

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Q: QuestionHow accurate is the body fat measurement? Have you compared it to other methods?

Asked 4 years ago by Melbel.

• A:Answer it is pretty good not compared it to other machines so it is just an opinion

  Answered 4 years ago by mauace

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Q: QuestionWhat is the difference between the Aria and the Aria 2 other than the price?

Asked 4 years ago by BusyBee.

Q: QuestionI was given a used Fitbit scale, no instructions nor do I know the model. Please help. Serial number is:SB53925JUUD12HFO MAC Address: 20:F8:5E:CE:DA:CF

Asked 4 years ago by Mzalp.

Q: QuestionDoes this work with the Apple watch? What app is used?

Asked 4 years ago by Bham.

• A:Answer In not sure about use with an apple watch but you need to download the Fitbit app to use

  Answered 4 years ago by Tc90Verified Purchase

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Q: QuestionWill this scale sync with both Fitbit and weight watchers apps

Asked 5 years ago by Anonymous.

• A:Answer Mine does!

  Answered 5 years ago by cgraugardVerified Purchase

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Q: QuestionI changed my batteries, now I can't get my FitBit Aria 2 wifi to work, even after I tried to reset the scale through the pinhole rest hole, where can I look to get help? Yes, I put new batteries in the unit when I changed them the first and second try.

Asked 5 years ago by Brian.

Q: QuestionDoes this scale work with an iPhone and Apple Watch or just a Fitbit? Thanks!

Asked 5 years ago by Iphone.

• A:Answer This Aria 2 scale DOES indeed work with an iphone, because I have the Fitbit app on my 6S. The scale takes your weight, links it to the app on the iphone, and also links to the app on my HP computer (with the Fitbit app installed). This scale is terrific, it matches weight taken on two other bathroom scales I have so I believe it is accurate. All of my data is easily tracked on my phone and desktop, it makes it so easy to track my weight loss program. I can't say enough about the scale, I really like it. Just pay close attention to the instructions provided so it will link correctly to your devices. I should have purchased this long ago, because it really has added a great incentive to me. The scale does not lie, and I can see my results. Losing weight is all about truth, if you eat less (and better), and move more, you will lose weight. Diligence, discipline, and stick to it. This has worked for me ! (Don't know about the Apple watch, because I don't have one)

  Answered 5 years ago by DIYerVerified Purchase

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Q: QuestionCan it track resting metabolic rate?

Asked 5 years ago by Leo.

Q: QuestionHow does this new version compare to the old original one?

Asked 7 years ago by Candyce.

• A:Answer Its pretty much the same. You can add up to 8 people on this one. The background light is white now and not blue on the first one. Also on the first one you had to tap on the scale first and when it told you to then you stood on it. This one you just step right on and it starts. You get to pick a character for yourself also. That way if there is more then one person using it, when you see your character you know its set up for you.

  Answered 6 years ago by KathieVerified Purchase

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