1-10 of 11 Answers
Contact fitbit directly and they'll troubleshoot it and if its not repairable they'll send you a brand new one.
Sorry, there was a problem. Please try again later.My cracked after a couple months since I'm clumsy and smacked into a rail. Fit bit replaced my arm band with not questions. Excellent customer service. They just need your best buy receipt information.
Sorry, there was a problem. Please try again later.Yes they will, go to customer service
Sorry, there was a problem. Please try again later.Yes, this happened to me but I recommend keeping your receipt for proof of purchase at Best Buy.
Sorry, there was a problem. Please try again later.I believe you can up to 30 days without purchasing the extended warranty.
Sorry, there was a problem. Please try again later.I purchased a 2 year service plan so my Fitbit will be covered for this. I recommend to always get a protection plan. Otherwise i don't think the store will replace it without that.
Sorry, there was a problem. Please try again later.I purchased a 2 year service plan so my Fitbit will be covered for this. I recommend to always get a protection plan. Otherwise i don't think the store will replace it without that.
Sorry, there was a problem. Please try again later.They gave me store credit even though I was past their super short return period. Otherwise you have to go straight to Fitbit.
Sorry, there was a problem. Please try again later.You can if you buy the $20 plan. But you can save the $20 and just email Fitbit. They will send you a new one, Just explain your issue, if it can't be fixed, they send you a replacement.
Sorry, there was a problem. Please try again later.Call fitbit directly, they will replace most of the time without an exchange with proof of purchase.
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