Questions & Answers

Q: QuestionWill the Versa work with a galaxy s9 phone?

Asked 1 day ago by Willie207.

• A:Answer Thanks for asking, Willie207. In order to set up the Versa 4, you’ll need the Fitbit app which requires Android 11 or higher. Here’s a link with more information: https://support.google.com/product-documentation/answer/14226283

  Answered 12 hours ago by FitBit Team

  
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Q: Questioncan a versa 3 fit a versa 4 watch

Asked 2 weeks ago by 122.

• A:Answer Hi there, 122. If you’re referring to bands being interchangeable then unfortunately Versa 3 bands will not work with the Versa 4. If you have any additional questions, feel free to reach out here: https://support.google.com/fitbit/gethelp?hl=en

  Answered 2 weeks ago by FitBit Team

  
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Q: Questionconnect to a PC windows 10

Asked 3 weeks ago by ed.

• A:Answer Hey there, ed. Unfortunately no, the Versa 4 must be set up and synced using the Android or iOS app. Here’s a link with more information: https://support.google.com/fitbit/answer/14236818

  Answered 3 weeks ago by FitBit Team

  
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Q: QuestionMy less 2 year fitbit Versa 4 quick working so I called the company. Fitbit offered me a 35% discount and gave me a code to receive this discount. I tried ordering it on Google Store but there was no location on the checkout part to input this discount.

Asked 1 month ago by Sonny.

Q: QuestionMy fitbit does not hold a charge. I just bought in August. What should I do to get it replaced?

Asked 2 months ago by Piglady.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Copper Rose

• A:Answer Hey there. We’re sorry to hear you’re having problems with battery life. We’d be happy to investigate and get you a resolution. Reach out to us here when you have a moment: https://support.google.com/fitbit/gethelp?hl=en

  Answered 2 months ago by FitBit Team

  
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Q: QuestionCan I change icons on main screen. I like being able to check my step count

Asked 4 months ago by Manaw.

• A:Answer Hi, Manaw. You can try changing your Fitbit Versa 4 clock face based on your preference. For instructions, you can follow the steps here: https://support.google.com/fitbit/answer/14226056 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 4 months ago by FitBit Team

  
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Q: QuestionWhich Fitbit products are made with significantly high levels of PFAS? Which ones are PFA free?

Asked 4 months ago by Liam.

Q: QuestionWill the Versa 3 watchband fit the Versa 4?

Asked 4 months ago by Airman.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Copper Rose

• A:Answer Yes

  Answered 3 months ago by Alex

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Q: QuestionCan the versa 4 or what fit bit shows time date and steps

Asked 4 months ago by Darla.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Copper Rose

• A:Answer Versa 4 definitely shows these

  Answered 4 months ago by Jenny

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Q: QuestionIWhat is a normal life of the battery?

Asked 5 months ago by sindovin.

• A:Answer Mine last 4 or 5 days. I usually wait till it’s at 1%.

  Answered 1 month ago by Nonna2

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Q: QuestionWill the Versa 4 continue to be supported after 2025 or 2026? It has been said that it will no longer be supported by Google before long.

Asked 5 months ago by J.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Copper Rose

• A:Answer Hi, there. The Fitbit Versa 4 will still be supported after 2025 or 2026. If you have a Fitbit account, you can move it to your Google Account or continue to use your existing Fitbit devices and services with your Fitbit account for as long as it's supported. Support of Fitbit accounts will continue until at least 2025. After that, a Google Account will be required to use Fitbit. For more information, please visit this: https://support.google.com/fitbit/answer/14237024 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 5 months ago by FitBit Team

  
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Q: QuestionWill someone help me set up the Fitbit Versa 4 at Best Buy? In the past, Sales persons aided me with purchases of cell phones, my fitbit 2019, cell phones, tablet, Arlo cameras, Echo Plus, My HP laptop. Purchased cell this yr and salesperson didn't know.

Asked 5 months ago by Cookies4u.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Copper Rose

Q: Questioncan i pull up my data on my versa 4 to my desktop computer

Asked 5 months ago by Whirlpoolovencombo.

• A:Answer Hi, there. Fitbit stopped supporting syncing with the Fitbit Connect app on PCs and Macs on October 13, 2022. Fitbit online Dashboard login is also no longer available. To set up and use the Fitbit Versa 4, you must install the Fitbit app on a compatible device running on Apple iOS 15 and higher or Android 10 and higher. For more information, please visit this: https://support.google.com/product-documentation/answer/14226283 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 5 months ago by FitBit Team

  
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Q: QuestionAre there smartwatches that measure blood pressure?

Asked 5 months ago by Gcl.

• A:Answer Hi, there. The blood pressure monitoring feature is not yet available in any of the Fitbit devices. For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 5 months ago by FitBit Team

  
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Q: QuestionHow long does the battery last?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Copper Rose

• A:Answer Hi, there. The Fitbit Versa 4 battery can last up to 6+ days. For more information, please visit this: https://support.google.com/fitbit/answer/14226518 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 5 months ago by FitBit Team

  
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Q: QuestionDo I need premium through Fitbit app for this watch to work? Will iphone 11 work with this phone?

Asked 5 months ago by MACKEEG.

• A:Answer Hi, there. A Fitbit Premium subscription is not needed to use the Fitbit Versa 4. To set up and use the Fitbit Versa 4, you must install the Fitbit app on a compatible device running on Apple iOS 15 and higher. For more information, please visit this: https://support.google.com/product-documentation/answer/14226283 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 5 months ago by FitBit Team

  
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Q: QuestionCan Fitbit Versa 4 be worn in MRI scan room- 1.5 or 3T ?

Asked 5 months ago by G.

This question was asked about the related product: Fitbit - Versa 4 Fitness Smartwatch - Copper Rose

• A:Answer Possibly if you do not have a metal wrist. You would have to ask the medical technician.

  Answered 5 months ago by LGwasherdryer

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Q: QuestionDoes it monitor water intake?

Asked 6 months ago by Anonymous.

• A:Answer Hi, there. No, you can't monitor your water intake with your Versa 4, but you can track it in the Fitbit app. To know more, visit: https://support.google.com/fitbit/answer/14236402 From there, search for "How do I track my water intake in the Fitbit app?". For any other questions or concerns, reach us at: https://goo.gle/contactfitbit

  Answered 6 months ago by FitBit Team

  
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Q: QuestionCan the face be read in bright sunlight?

Asked 6 months ago by Anonymous.

• A:Answer Hi, there. Yes, you can adjust the brightness setting to see the screen outside. To navigate the Fitbit Versa 4, you can follow the steps here: https://support.google.com/fitbit/answer/14225687 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 6 months ago by FitBit Team

  
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Q: QuestionCan you receive email on the Versa 4 Fitbit?

Asked 8 months ago by Mickey.

• A:Answer No

  Answered 7 months ago by DISHproblems

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