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I’m not sure if you already had this answered or took care of it. I Recently went down to Best Buy to exchange my Fitbit versa because for whatever reason my Fitbit versa battery seem like it was dying quickly within a day and a half to 2 days. I am a Fitbit user for years and I know those Fitbit batteries can go at least five days so when I did an exchange on it (because I bought the wonderful Best Buy warrantee) the girl had said to me that Fitbit will no longer allow Best Buy to let people buy the warranty through Best Buy. So because of that if I wanted to exchange it for a different brand so that I could have a smart watch with Best Buy warranty I could. I didn’t because I love my versa and I love Fitbit so now on this new one if something happens I have to go through the Fitbit company within a year.
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