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Questions & Answers

Page Showing 1-4 of 4 questions
  • QuestionWhat country is this made in?

    Asked by unclerich.

    • Answer china

      Answered by cheesesizs

  • Questionwe have SN 200719017437 and my question is why we are not getting a consistent reading within 5 seconds of a previous read. If i do 4 readings in 30 seconds all 4 are not the same? why?

    Asked by Lincoln2020.

    • Answer Good Day Sir/Madam Thank you for your recent purchase of our FLTR products. With regards to taking multiple temperatures in a short period of time on the same individual, take measurements at least one minute apart for best results. Your hand can affect the temperature results if used continuously. We recommend a maximum of three measurements for each session. Please refer to the user manual for temperature taking tips which can be found on pages 2-3 and page 8. Kind regards

      Answered by FLTR Team

  • QuestionI purchased this thermometer, but I can't figure out how set it up. The instructions are vague. What are the various F's settings and how does one use them.

    Asked by Carl.

    • Answer Good Day Sir, Thank you for your recent purchase of our FLTR products. We regret to hear you are experiencing difficulties with the usage of infrared thermometer. On page 9 of the user manual you will find directives on each function ( Fsettings). Should you need direct assistance a member of our support team will be happy to assist you. Our customer support team can be reached at 1-888-525-3587 M-F PST 8:00 am- 5:00 pm.

      Answered by FLTR Team

  • QuestionHow do these work? Why does my forehead hurt 10 minutes after my temperature is read?

    Asked by Katydid.

    • Answer Good day Madam, Thank you for your interest in our FLTR product. The infrared thermometer is an electronic instrument that provides a measurement of one's temperatures by means of detecting the intensity of thermal radiation emitted naturally by the skin of the forehead. All objects emit infrared radiation based on it's temperature. The amount of radiation energy emitted and the distribution of the wavelength are related. An infrared thermometer calculates a measurement by factoring in the distance between the thermometer and the person's forehead, to determine temperature. Infrared thermometers do not send infrared light, wavelengths, or emit radiation back into any part of the human body, internal and external. Infrared Thermometers do not use lasers and therefore there is no risk to the user’s eyes when using the device. Therefore, infrared thermometers do not pose a risk of harm on humans.

      Answered by FLTR Team