Questions & Answers

Q: QuestionMy microwave was working fine and all of a sudden it stopped. I opened and closed the door and the microwave beeped but then went back dead. Is there a way to reset it or is it broken?

Asked 6 years ago by Sye.

• A:Answer If it is blowing circuit breakers in your home constantly this is a known issue with this product. Mine died at 14 months, and Electrolux/Frigidaire company will do nothing about it if it is past the 1yr mark. If it is not blowing circuit breakers, there are a few Youtube videos out there that show possible issues with it such as door switches and a monitoring switch, or it may be the 20amp fuse that is up on the right top corner under the touch panel. Again check YouTube, there are a couple good videos out there.

  Answered 5 years ago by John

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Q: QuestionThere was a question asked on Nov. 27 that still wasn't answered clearly: Does this microwave require venting to an outside source? Or can it be installed to recirculate air?

Asked 7 years ago by SouthBayChef.

• A:Answer Hi SouthBayChef! This microwave oven is designed for adaptation to the following three types of ventilation, outside top exhaust (Vertical Duct), outside back exhaust (Horizontal Duct) and recirculating (Non-Vented Ductless). I hope this helps! -Thanks-

  Answered 7 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the charcoal filter number for the FFMV1645TS Frigidaire overhead microwave?

Asked 7 years ago by Sherri.

• A:Answer Hi Sherri! Thank you for your inquiry. In researching, we are not showing that this model comes with a charcoal filter. However, it does come with grease filters, part number 5304509444. We hope this helps! -Thanks!-

  Answered 7 years ago by FrigidaireSupport

  
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Q: QuestionInstallation requires mounting on the wall and top cabinet...Does microwave come with mounting hardware? and where on the back of microwave does wall mounting hardware sit...looking for number of inches from top or bottom of microwave.

Asked 7 years ago by Thomas.

• A:Answer The mounting bracket comes attached to the back of the microwave along the bottom edge. You unscrew the bracket from the microwave, use a template to attach the bracket to the wall, then sit the back of the microwave into the bracket. Tilt the microwave up and attach the screws through the top cabinet. These holes are also pre-drilled using a template. The bracket is pretty close with the bottom of the microwave. Maybe an inch off.

  Answered 7 years ago by Me231Verified Purchase

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Q: QuestionI’m replacing the discontinued FMV156DCA. Is the FFMV1645TS a “precise” replacement (same width etc)? Thanks!

Asked 4 years ago by Jenny.

• A:Answer Hey Jenny! Yes, the width for the 2 units are the same. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. -Kiara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionCan you turnoff the turntable

Asked 5 years ago by Kim.

• A:Answer Hey there! Thank you for providing the correct information. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHow many CFM's with this microwave. Thanks, Lan

Asked 6 years ago by Lan.

• A:Answer Hello Lan. The Exhaust Fan (CFM) rating is 2-Speed 105 / 220. Thank you, Anna

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionMy Kenmore model 665.60652000, built in 2002 and installed above my stove, died recently. It is 29.75 inches wide, 16.25 inches high, 16 inches deep. Will this Frigidaire fit? Can I use the same mounting sleeves/hardware to install it?

Asked 7 years ago by Stephen.

• A:Answer this one uses a ( J hook type bracket at the back, that you lift the bottom rear on to and then 3 screws though the over head cabinet and your done, as long as u use the template you will be fine , as for size you will have to check your measurements , 2 people required to install, one to hold and one to set the three screws , it is a good model , don't buy the previous versions of this unit , the stainless comes off

  Answered 7 years ago by SteveVerified Purchase

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Q: QuestionCan this be mounted against a wall on the left? I read somewhere that it has zero clearance hinges and am trying to be sure before purchasing.

Asked 7 years ago by DEW.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Hi Dew, thanks for connecting with us! We have reviewed the specifications sheet and this microwave has a zero clearance door, which is guaranteed to open up to a 90° angle. Please, do not hesitate to contact us directly or via the Q&A forum on this website for any additional assistance. –Thanks!-

  Answered 7 years ago by FrigidaireSupport

  
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Q: QuestionI have a downdraft vent. Can this microwave filter the rest of the fumes and recycle the air? Does it have an indoor vent?

Asked 7 years ago by Texan.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel

• A:Answer Hey Texan! This microwave FFMV1645TD has the feature of being installed with a ductless ventilation. We hope this information is helpful to you in your search for a new appliance. –Thanks!-

  Answered 7 years ago by FrigidaireSupport

  
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Q: QuestionDoes this microwave have lights on the bottom?

Asked 7 years ago by Bradford.

• A:Answer Yes, it has lights and a fan on the bottom.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionAfter 5.5 years my microwave (model FFMV1645TS) gave out. I like the Frigidaire brand and want to see what model would be compatible, especially with the space it would need to fit in. Seeking recommendations. Thanks.

Asked 4 months ago by YOYo.

Q: QuestionIs the frigidaire microwave lmv1645tf identical to ffmv1645tb?

Asked 2 years ago by Anonymous.

Q: QuestionDoes the pad light up and how to turn on.model # ffmv1645ts

Asked 3 years ago by Anonymous.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Black stainless steel

Q: QuestionI have no Sound button on my microwave Model FFMV1645TS So how do I make my “beeper” louder? It went from normal to barely distinguishable. Also what is your customer service telephone number anyway? Thank you

Asked 4 years ago by Arlene.

This question was asked about the related product: Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - White

Q: QuestionIs this microwave made in white? or is stainless the only option?

Asked 4 years ago by Trudy.

• A:Answer Hello, Trudy! Yes, this model is comes in white. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs there still model FFMV164LSA available. It seems to me everything is sold out

Asked 4 years ago by JojoM.

• A:Answer Hello, JojoM. Thank you for your interest. While we show that this appliance is still available for order/purchase, please check with your locate Best Buy to inquire their inventory for that model. ~R'Shaye

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionOn my unit, the exhaust fan, at the top of the microwave, only blows air from the middle part of the microwave.Should it be blowing air from the right and left side of the top of the microwave as well. It looks like there are vents there too but no air?

Asked 5 years ago by MLady01.

• A:Answer Hello, MLady01. Thanks for reaching out. Your microwave is working as it should. Air will only blow from the middle. Feel free to reconnect with any additional questions about our microwaves. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8pm EST. -Derrick

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionI have an old fridgeaire model plmv169dcd will this fit the same wall bracket and holes in the cabinet above?

Asked 5 years ago by Howie.

• A:Answer Hi, Howie. Thank you for reaching out. This model requires less hardware than your current model. For further details, please visit “Interactive Tour and Documents” listed on the page. Feel free to reconnect with any additional questions about our microwaves. Our Customer Care Department can be reached by dialing 800-374-4432, and available Monday through Friday from 8:30 am-8 pm EST. Regards-Derrick

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionThe current model I am trying to replace is FFMV164LSA, will this one fit on the same wall bracket? I could not find the model I am looking for. Thank you

Asked 5 years ago by Nazin.

• A:Answer Hi, Nazin! These models should fit on the same wall bracket; they both require a cutout with a 30-inch width and 16.5 inch height. ~Ashton

  Answered 5 years ago by FrigidaireSupport

  
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