Questions & Answers

Q: QuestionWhat is the color temperature and CRI rating of the cooktop and internal LED emitters?

Asked 2 years ago by slmjim.

Q: Questioni CURRENTLY HAVE A FRIDGIDAIRE MODEL FGMV176NTF THAT NEEDS REPLACING AND HAS BEEN DISCONTINUED. WOULD THIS MODEL WORK? AND DOES IT COME WITH A TRIM KIT?

Asked 2 years ago by BELINDA.

• A:Answer Good day, Belinda. Yes! If you are looking for a replacement for your old microwave, this model is the closest that we have. This model has a bigger capacity, but the dimensions are almost similar. It didn't come with trim kits. We hope this was helpful to you. -John.

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionIs the interior stainless steel

Asked 2 years ago by Partschanger.

• A:Answer No, it's all white inside!

  Answered 2 years ago by CathyZab

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Q: QuestionWhen boiling water on front burners, the fan won’t draw the steam up and away. My old microwave did this beautifully. As a result, my microwave face and surrounding cupboards are quickly covered with heavy moisture. Is there a solution? BB tech had none.

Asked 2 years ago by GigLouise.

• A:Answer Hello, GigLouise! Thank you for the question. We recommend contacting us through live chat on our webpage Mon - Fri 8:30 am - 8 pm (EST). -Chris

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionMy previous microwave was model LFMV164QFA which is discontinued. The cabinets were cut to fit around it. Would this be the right size replacement? Thanks!

Asked 2 years ago by Replacement.

• A:Answer It may be about 1 inch narrower than your previous one. You can simply use some trim to cover the gaps. Model# LFMV164QF Height (Inches) 16.38 Width (Inches) 29.88 Depth (Inches) 16 Model# FFMV1846VS Height 16.38 Width 28.78 Depth 15.75

  Answered 2 years ago by MySecondOneVerified Purchase

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Q: QuestionSo I have a Frigidaire microwave and it has a symbol that looks like the BMW symbol what does this mean?

Asked 2 years ago by Emoney.

• A:Answer Hi, Emoney! The owner’s manual gives a description of the symbols on page 9 which is viewable here: https://content.syndigo.com/asset/aa28011f-ea78-474f-882d-a8ed7a8a454f/original.pdf. -Chris

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionJust installed new over the oven microwave....the light flashes when turned on.

Asked 2 years ago by KANDY.

• A:Answer Kandy, thank you for stopping by to share your concerns with us. So that we can gain more insight to ensure your microwave is performing correctly, please chat with us, and we will be happy to assist. -Ciara

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the difference between the VS model and the VF or VFA?

Asked 2 years ago by Electroman.

• A:Answer Hello, Electroman! These models are actually quite similar. The VS model and the VF are different in color. The VFA is specific to the model purchased so we know the exact parts that go with that model. As we manufacture future revisions with part changes or feature changes, the final digit changes, so we can ensure we provide correct part information to consumers and service providers. We hope this helps. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionI set my cook time for 1 min, I turn it on but it goes off in 5 seconds. Basically any time I set it for it goes off in 5 seconds. I must of hit something by mistake, but I don't know what.

Asked 2 years ago by Mo12345.

• A:Answer Hello, Mo12345. We’re sorry to hear you’ve had trouble setting the cook time, and we’d like to see if we can help! You should be able to select to the number keys 1, 2, or 3 to start a 1, 2, or 3 minute heating cycle (this option will only work using the 1, 2 or 3 number keys). If setting a different heating time outside of 1, 2, or 3 minutes, first press the “Time Cook” key, then use the number keys to entire the desired heating time, and touch the “Start” key to begin heating at that entered time. Should your concerns persist, feel free to connect with us via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) so we can better assist. ~ Margaret

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the distance from the back wall to the cabinet screw holes for the Frigidaire 1.8 model FFMV1846VW over the range microwave?

Asked 2 years ago by QueryQuery.

• A:Answer Hello! The microwave should be attached to the rear wall directly via the mounting plate; the space between it and the wall will be negligible. I hope this answers your question! For more information, check out the Installation Instructions at the following link: https://content.syndigo.com/asset/ff2c5f94-1691-488c-b4d2-f6c6d97893c8/original.pdf ~Ashton

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDoes this have a zero radius door that can open flat against a wall on the hinge side?

Asked 2 years ago by Cook.

• A:Answer That's a great question, Cook! The microwave is equipped with a zero-clearance door that opens at a 90 degree angle without touching the adjacent walls. Thanks for stopping by! -Katrina

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWe vented our Frigidaire microwave model LFMV1846VFA to the outside. Do we need to install the two exhaust filters to the bottom of the microwave since it’s vented to the outside and do we need to install a charcoal filter?

Asked 2 years ago by Nettie.

• A:Answer Hi, Nettie! Great question! Your model doesn't have a charcoal filter only the two grease filters located at the bottom of the unit. -Bianca

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionCan you use the 30 sec button on its own, or only as added time for something already cooking?

Asked 2 years ago by Vee.

• A:Answer You can use it on its own. Also the 10 second button can be used on its own.

  Answered 2 years ago by DentonBuyerVerified Purchase

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Q: QuestionI have a old 21 years Frigidaire microwave.That is 30 width. will that width be ok for the new microwave.?Love your products they really last a long time.

Asked 3 years ago by Gwen.

This question was asked about the related product: Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer yes

  Answered 2 years ago by Microwave

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Q: QuestionWhat is the handle made from? I have read reviews that indicated plastic, but I can’t imagine that is correct!

Asked 3 years ago by Rej.

• A:Answer The handle is not plastic and is securely attached. I almost didn’t buy this unit because of that review and I’m glad I bought it anyway. We haven’t had any issues with the handle or it’s quality.

  Answered 2 years ago by DentonBuyerVerified Purchase

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Q: QuestionHello my fan symbol is on the the touch screen then fan won’t turn on. I unplug it and starts to work again.

Asked 3 years ago by Fansymbol.

• A:Answer We are glad to help! To operate the exhaust vent, touch the fan symbol pad once for the highest speed setting. Touch the pad again to choose the low-speed setting and a 3rd time to turn the exhaust ventilation off. If you are having issues with this feature, please contact us directly so we can assist. Reach us Monday through Friday from 8:30 am to 8 pm EST. We are available by phone at 800-374-4432 or via Live Chat from our website. We look forward to supporting you. ~Keyanna

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionBeside the wall mount, does this unit attach to my cabinet with three screws?

Asked 3 years ago by Anonymous.

• A:Answer 2 screws

  Answered 2 years ago by MicroVerified Purchase

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Q: QuestionIs there a larger guide for reheating/cooking times and levels? This new microwave is a lot more power than my old one, and I'm having trouble figuring out how long to warm things up, and at what level. There are very few ideas listed in the booklet.

Asked 3 years ago by OrrvilleGrandma.

• A:Answer That's a great question, OrrvilleGrandma! The information provided by our use and care guide is the best chart available to assist with reheating/cooking time and power levels needed for the best results. You may locate the chart on page 16. -Katrina

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionMy Frigidaire microwave fan runs only high and off. It will not run on low. Can this be fixed? It’s a FFMV164LSA manufactured in 2012. The high setting is super loud! Thanks

Asked 3 years ago by Anonymous.

• A:Answer Hi, BestbuyCustomer! We're sorry to hear that your microwave fan isn't working properly and would suggest locating a servicer on our branded website, under owner support. -Katrina

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionDoes this come with a light bulb?

Asked 3 years ago by Sarah.

• A:Answer How do you change the cooking light bulb on the underside of the microwave

  Answered 2 years ago by Anonymous

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