A:Answer Hi, Debbie! We're sorry to hear about your experience. The microwave is overloading the electrical circuit. In other words, the circuit is rated to handle a certain amount of amps (units of electrical current), and the microwave is exceeding that amount.
Below are some tips.
• The microwave is malfunctioning and pulling too much electrical current
• You have too many electrical appliances, including the microwave, plugged into the same
circuit.
• Make sure the microwave has a dedicated circuit
• Microwaves pull about 12 amps and need their own dedicated 20-amp circuit. That means they
shouldn’t be sharing the circuit with any other appliances.
• If the microwave currently shares a circuit with other appliances and runs at the same time as
those appliances, they’ll quickly overload the circuit and trip the breaker.
When you have a moment to speak, we’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). We'd be happy to see what options may be available to you. ~ Christy