A:Answer Hi, Bram.
Thanks for your inquiry.
I am bummed out to learn about the issue with your air conditioner.
Have you cleaned your air filter recently? A dirty air filter may affect your unit’s cooling performance.
Do you run your a/c unit at night? The Temperature may be set too low for night-time cooling. Try setting the temperature to a higher setting.
If you notice any frost forming on your unit’s coils, set to FAN ONLY mode to defrost the coil.
Feel free to reconnect with any additional questions about your home comfort appliance. Our Customer Care Department can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST.
Regards-Derrick