Questions & Answers

Name: Garmin - vivoactive HR Smartwatch - Black
Brand: Garmin
SKU: 5005900
Price: 212.99 USD
Rating: 4.4 (1958 reviews)

Garmin - vivoactive HR Smartwatch - Black

Model:: 010-01605-03; |
SKU:: 5005900

User rating, 4.4 out of 5 stars with 1958 reviews.

Highly rated by customers for:

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QuestionCan you use this watch in a heated room of 102 degrees? Like when you do hot yoga?
Asked 8 years ago by Kay.
- Answer I don't see why not. It is fully waterproof. The heart rate sensor may not work as accurately on wet or perspiring skin though.
  Answered 8 years ago by Trek360
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QuestionThis model use strap?
Asked 8 years ago by Junior.
- Answer No it uses a new HR system called elevate which is in the watch.
  Answered 8 years ago by Jrrkiddo
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QuestionDoes the watch have traditional chinese? Or can it show chinese message?
Asked 8 years ago by Ronald.
- Answer The version of the vívoactive HR sold in North America does not support the Chinese character set. The version that is sold in Asia does have Chinese support. -OA
  Answered 8 years ago by GarminProductExpert
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QuestionI have tried to look everywhere but have not found an answer. Wondering if someone can tell me if this watch is compatible with Runtastic?
Asked 8 years ago by Laurie.
- Answer Laurie, at this time Runtastic is not listed as a compatible third party site. You can view the compatible web sites at http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={c0123c00-1e8d-11e4-eaba-000000000000}&kbName=garmin Best regards. ~QKO
  Answered 8 years ago by GarminProductExpert
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QuestionDoes it keep track of calories while swimming even though it doesn't track HR while swimming?
Asked 8 years ago by methisguy.
- Answer Factors for determining calories burned are: Time, Body weight, Swimming speed, Stroke type. The following FAQ provides more details: How does my fitness/multisport device calculate calories while swimming? http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={6304f3e0-fad2-11e0-73d0-000000000000}&kbName=garmin Best regards. ~QKO
  Answered 8 years ago by GarminProductExpert
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Questionwill it sinc with windows lap top
Asked 8 years ago by julie.
- Answer Yes, absolutely, via the Garmin Connect website. You'll just need to use the included USB charger while connected to the watch, otherwise, it will automatically update and sync with your smart device via Bluetooth each time you open up the mobile Garmin Connect app.
  Answered 8 years ago by SCPacer
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QuestionIs it possible to use this with an ipod touch 6?
Asked 8 years ago by claude.
- Answer I have a six s and it works great together
  Answered 8 years ago by RKnance
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QuestionI’m getting the notification of a text message, but the actual message isn’t showing up on the watch. My phone is the Galaxy S7 edge. Is this a compatibility issue?
Asked 8 years ago by Al.
- Answer I am having the same issue with Samsung Galaxy S6. I called Garmin, waited for 30 minutes and spoke to someone. After not being able to figure it out, he suggested I uninstall and reinstall app. Total waste of time and joke. Also emailed customer supported and have heard nothing. Yes, everything is set up properly. I receive emails, but not text messages. I only receive alert that I have a message. Worthless. If wish Garmi would admit that this is a known issue amd fix it instead of passing the l buck. Mine will be returned to Best Buy.
  Answered 8 years ago by Sdp
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QuestionAvailability was listed as May 11, now it says May 20th. Is the date a best guess or are you actually working with Garmin to determine the date? Frustrating.
Asked 8 years ago by TWG.
- Answer In stores now!
  Answered 8 years ago by NateA
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QuestionWith the Garmin vivoactive HR is there an app to download on your phone where you can have friends to compare stats and help motivate each other?
Asked 8 years ago by fitgirl.
- Answer Yes. Your have to download the connect app to sync to your phone and you can add friends on it
  Answered 8 years ago by Pandalishous
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QuestionDoes the walking Activity record step counts. I would like to be able to record steps before and after walks and easily reset when needed..Thank you
Asked 8 years ago by Gregory.
- Answer Yes, it tracks step counts.
  Answered 8 years ago by Daos
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QuestionWhen can I try it on in the store?
Asked 8 years ago by Anonymous.
- Answer The Best Buy sales person opened the box and let me try the product on. I would definitely recommend this. He would not let me remove the screen protector or power it on (understandably) but I wish I could have done that in store. I found the screen to be very dim and of suboptimal resolution once I got it home and set it up.
  Answered 8 years ago by Trek360
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QuestionWhen I do strength, cardio or indoor cycling all it does is track time. Shouldn't it track speed distance ect. Why isn't this tracking anything?
Asked 8 years ago by Cydlock.
- Answer When doing strength, cardio, and indoor cycling, recorded data may be limited based on what specific training is being done as well as what mode the watch is in. We'd love to have the opportunity to discuss this more in-depth with you. Please contact Garmin Customer Care so we can investigate and help with this: http://j.mp/GRMNSupport ^DK
  Answered 8 years ago by GarminProductExpert
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QuestionMine seems to have no reaction or delayed reaction with the auto light turn on with gestures. I have to really jerk my arm to get to come on. Is this normal? Or are other people's coming on easy and everytime?
Asked 8 years ago by Cydlock.
- Answer I am having the same issue.
  Answered 8 years ago by tgarrett
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QuestionHas anyone dealt with the watch touch screen being non-responsive? The physical button worked but not the screen. I've had to reboot it twice by holding down both buttons and last two hours were lost.
Asked 8 years ago by BTe.
- Answer Prior to the last firmware update a couple of days ago, I had no problem with the touch screen. Since the update, the watch has frozen twice, both times when I got a calendar update from my Samsung Note 4. Then the screen and buttons didn't respond except for the hard reset.
  Answered 8 years ago by SKO9999
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QuestionThe height of the Garmin Vivoactive HR is 2.24" and my wrist is less than 2", with approx. 5.75 overall circumference. Is there a woman that has the watch with similar wrist size that can tell me if it is comfortable enough. Thanks!
Asked 8 years ago by Catwac.
- Answer It does seem large, but I often wear it a little above my wrist. I know there are many other trackers out there that are smaller, but I did not find any others that offered as many functions and activities supported. I have now had this right at 6 months and wear it almost all of the time. It is comfortable once you are used to it.
  Answered 8 years ago by tomacna
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QuestionI have a Fastlane that creates a current and allows you to swim in place in a back yard pool. Will this watch track my swimming distance?
Asked 8 years ago by RAK.
- Answer It should, because swimming distance is figured based on arm cycles.
  Answered 8 years ago by EllieLL
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QuestionDoes this come with golf courses? If not, how do you download them? I can't find clear directions anywhere.
Asked 8 years ago by Fred.
- Answer The vívoactive HR does not come pre-loaded with courses. Courses are loaded using the free Garmin Connect Mobile app using these steps: http://bit.ly/2bvxfKK ^DK
  Answered 8 years ago by GarminProductExpert
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QuestionI really want to try this, but my Microsoft phone hasn't been updated to Windows 10 yet by Verizon. Can you just use a home base computer to sync and review daily HR and other reports?
Asked 8 years ago by HollywoodJJ.
- Answer Yes, a computer can be used to sync and review your activity data. Please note that the smart notifications require a Bluetooth phone connection, so you also would not receive text, email, and other alerts from the phone. ^DK
  Answered 8 years ago by GarminProductExpert
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QuestionIs it swim.com compatible? Is there any app for it that I can download? Thank you
Asked 8 years ago by Tuuba.
- Answer The vívoactive comes pre-loaded with a swimming app, which records detailed pool swimming metrics. Garmin has partnered with several third-party fitness websites. To see a list, and for more information, please visit the following FAQ: https://support.garmin.com/faqSearch/en-US/faq/content/8L3Z4gEmTk6sXV7ido1Uz6 ^DK
  Answered 8 years ago by GarminProductExpert
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Questions & Answers

Garmin - vivoactive HR Smartwatch - Black

Q: QuestionCan you use this watch in a heated room of 102 degrees? Like when you do hot yoga?

Q: QuestionThis model use strap?

Q: QuestionDoes the watch have traditional chinese? Or can it show chinese message?

Q: QuestionI have tried to look everywhere but have not found an answer. Wondering if someone can tell me if this watch is compatible with Runtastic?

Q: QuestionDoes it keep track of calories while swimming even though it doesn't track HR while swimming?

Q: Questionwill it sinc with windows lap top

Q: QuestionIs it possible to use this with an ipod touch 6?

Q: QuestionI’m getting the notification of a text message, but the actual message isn’t showing up on the watch. My phone is the Galaxy S7 edge. Is this a compatibility issue?

Q: QuestionAvailability was listed as May 11, now it says May 20th. Is the date a best guess or are you actually working with Garmin to determine the date? Frustrating.

Q: QuestionWith the Garmin vivoactive HR is there an app to download on your phone where you can have friends to compare stats and help motivate each other?

Q: QuestionDoes the walking Activity record step counts. I would like to be able to record steps before and after walks and easily reset when needed..Thank you

Q: QuestionWhen can I try it on in the store?

Q: QuestionWhen I do strength, cardio or indoor cycling all it does is track time. Shouldn't it track speed distance ect. Why isn't this tracking anything?

Q: QuestionMine seems to have no reaction or delayed reaction with the auto light turn on with gestures. I have to really jerk my arm to get to come on. Is this normal? Or are other people's coming on easy and everytime?

Q: QuestionHas anyone dealt with the watch touch screen being non-responsive? The physical button worked but not the screen. I've had to reboot it twice by holding down both buttons and last two hours were lost.

Q: QuestionThe height of the Garmin Vivoactive HR is 2.24" and my wrist is less than 2", with approx. 5.75 overall circumference. Is there a woman that has the watch with similar wrist size that can tell me if it is comfortable enough. Thanks!

Q: QuestionI have a Fastlane that creates a current and allows you to swim in place in a back yard pool. Will this watch track my swimming distance?

Q: QuestionDoes this come with golf courses? If not, how do you download them? I can't find clear directions anywhere.

Q: QuestionI really want to try this, but my Microsoft phone hasn't been updated to Windows 10 yet by Verizon. Can you just use a home base computer to sync and review daily HR and other reports?

Q: QuestionIs it swim.com compatible? Is there any app for it that I can download? Thank you

QuestionCan you use this watch in a heated room of 102 degrees? Like when you do hot yoga?

QuestionThis model use strap?

QuestionDoes the watch have traditional chinese? Or can it show chinese message?

QuestionI have tried to look everywhere but have not found an answer. Wondering if someone can tell me if this watch is compatible with Runtastic?

QuestionDoes it keep track of calories while swimming even though it doesn't track HR while swimming?

Questionwill it sinc with windows lap top

QuestionIs it possible to use this with an ipod touch 6?

QuestionI’m getting the notification of a text message, but the actual message isn’t showing up on the watch. My phone is the Galaxy S7 edge. Is this a compatibility issue?

QuestionAvailability was listed as May 11, now it says May 20th. Is the date a best guess or are you actually working with Garmin to determine the date? Frustrating.

QuestionWith the Garmin vivoactive HR is there an app to download on your phone where you can have friends to compare stats and help motivate each other?

QuestionDoes the walking Activity record step counts. I would like to be able to record steps before and after walks and easily reset when needed..Thank you

QuestionWhen can I try it on in the store?

QuestionWhen I do strength, cardio or indoor cycling all it does is track time. Shouldn't it track speed distance ect. Why isn't this tracking anything?

QuestionMine seems to have no reaction or delayed reaction with the auto light turn on with gestures. I have to really jerk my arm to get to come on. Is this normal? Or are other people's coming on easy and everytime?

QuestionHas anyone dealt with the watch touch screen being non-responsive? The physical button worked but not the screen. I've had to reboot it twice by holding down both buttons and last two hours were lost.

QuestionThe height of the Garmin Vivoactive HR is 2.24" and my wrist is less than 2", with approx. 5.75 overall circumference. Is there a woman that has the watch with similar wrist size that can tell me if it is comfortable enough. Thanks!

QuestionI have a Fastlane that creates a current and allows you to swim in place in a back yard pool. Will this watch track my swimming distance?

QuestionDoes this come with golf courses? If not, how do you download them? I can't find clear directions anywhere.

QuestionI really want to try this, but my Microsoft phone hasn't been updated to Windows 10 yet by Verizon. Can you just use a home base computer to sync and review daily HR and other reports?

QuestionIs it swim.com compatible? Is there any app for it that I can download? Thank you