Questions & Answers

Q: QuestionWhat type of electrical outlet is required for the gas dryer installation?

• A:Answer You will need an existing 110V electrical outlet for the dryer installation.

Q: QuestionDoes this installation service include removing my old dryer?

• A:Answer The installation service does not include haul-away of your old dryer, but you can purchase this service for an additional fee.

Q: QuestionWhat happens after the gas dryer is installed?

• A:Answer The team will test the dryer, clean up the work area, answer any questions, and provide information on how to contact them for future support.

Q: QuestionDoes the installation service include disconnecting my old dryer?

• A:Answer Yes, the installation service includes disconnecting your old dryer from the gas line, shut-off valve, and external vent.

Q: QuestionIs someone required to be home for the gas dryer installation?

• A:Answer Yes, someone 18 years or older must be present at the time of the installation appointment.

Q: QuestionDo I need to disconnect my old dryer before the installation?

• A:Answer No, the Geek Squad will disconnect your old dryer from the gas line and vent as part of the installation service.

Q: QuestionWhat does the Gas Dryer Installation service include?

• A:Answer This service includes delivery, installation, connection to existing utilities and outside venting, and ensuring your new gas dryer is working properly.

Q: QuestionLooking for someone to install my Samsung gas dryer. My gas line is fine. Requires an addition adaptor connector . Is Best Buy able to do this?

Asked 2 years ago by Anonymous.

• A:Answer No. They are using third party vendors that are USLESS and unreliable.

  Answered 2 years ago by NMLGVerified Purchase

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Q: QuestionWe bought a new gas dryer to replace our current one in our upstairs master bathroom in the state of Maryland. We are now told that is not up to code to install a gas dryer in Maryland. Does anyone have experience with this?

Asked 1 year ago by Beyondfrustrated.

Q: QuestionI pay for professional installation and pay $199 and now the installer wants me to pay him another $150.00 for the permit. this sound right?

Asked 2 years ago by Martita.

• A:Answer Yes. You can expect to pay for the permit.

  Answered 1 year ago by MaryTVerified Purchase

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Q: QuestionI bought my Whirlpool washer/gas dryer direct from Whirlpool. They do not provide installation in NYC, which they didn't tell me during purchase. Can I buy Best Buy installation services without having purchased the appliances through Best Buy?

Asked 3 years ago by Dorian.

• A:Answer you can contact the geek squad in your local best buy store to get their assistance. and i am sure you will be paying for the installation, but worth it, since geek squad repairmen that i have dealt with, did a good job.

  Answered 1 year ago by happychappyVerified Purchase

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Q: QuestionReside in Stoughton, MA. Replacing current gas dryer, housed in bathroom within closet with bi-fold doors. Will the installers have to provide "make up air" by cutting a hole in closet to the outside?

Asked 3 years ago by SSC145.

• A:Answer that is a question for the installers. if dealing with the best buy geek squad, you can get the answer on this, by calling the geek squad, in your local store.

  Answered 1 year ago by happychappyVerified Purchase

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Q: QuestionIf the gas shut-off valve is not "up to code", will the licensed professional install one that is up to code without an additional charge?

Asked 3 years ago by Scottie.

• A:Answer I think they just shut off service to the house.

  Answered 2 years ago by DarleneLVerified Purchase

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Q: QuestionDo you install a LP gas dryer ? If so do I need to buy the conversion kit separately?

Asked 3 years ago by Kappy.

• A:Answer this is a question that needs to be answered by your local best buy geek squad.

  Answered 1 year ago by happychappyVerified Purchase

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Q: QuestionAdditional charges for installation for code?

Asked 3 years ago by Anonymous.

• A:Answer No additional charges were added to my installation.

  Answered 3 years ago by RosyVerified Purchase

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Q: QuestionDo the gas dryer installers work on Saturday's?

Asked 4 years ago by Anonymous.

• A:Answer They don't work at all - two months of being told 'someone' would install our dryer. Good luck!

  Answered 2 years ago by JetRepVerified Purchase

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Q: QuestionDo the installers provide the necessary gas line hookup or does the customer need to provide this?

Asked 4 years ago by GL1234.

• A:Answer You order the parts when you purchase the dryer.

  Answered 1 year ago by JohnCVerified Purchase

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Q: QuestionWhat is meant by Gas Dryer Installation (Non-Regulated)? There is a charge for $19.99 for this service. But "professional" service is listed at $139.00. What's the difference and what is required?

Asked 4 years ago by Dee.

• A:Answer A gas dryer requires a licensed professional to install. The professional should ensure the gas line is installed correctly and safely to prevent any leaks. Venting is also highly important with gas dryers due to CO exhaust and higher temperatures.

  Answered 3 years ago by atxbuyerVerified Purchase

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Q: QuestionIs the customer or the installing techs responsible for obtaining a permit for gas dryers

Asked 4 years ago by Ken.

• A:Answer The installing tech has the permit.

  Answered 4 years ago by Josh

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Q: QuestionAre you technicians licensed to install a gas dryer ? Is this Service covered through the geeks Squad?

Asked 4 years ago by Missie.

• A:Answer These technicians are licensed third party vendors that contracts with Best Buy so yes, they are licensed. This third party vendor is independent from Geek Squad, so no. This service will not be covered by Geek Squad Subs.

  Answered 4 years ago by Josh

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