Questions & Answers

Q: QuestionDoes the installation service include connecting the range to the gas line?

• A:Answer Yes, the installation includes connecting the range to a functional, non-corroded gas shutoff valve using a new, required gas connector kit (purchased separately).

Q: QuestionWhy is an anti-tip bracket installation necessary?

• A:Answer An anti-tip bracket installation is a safety requirement, and if refused, the unit cannot be installed.

Q: QuestionWhat if my gas shutoff valve needs replacement?

• A:Answer Valve replacement is not included in the standard installation and may result in a drop-off only appointment.

Q: QuestionWhat does the Gas Range Install service include?

• A:Answer The Gas Range Install service includes installation of the range, connection to a functional gas shutoff valve and electrical source, connection to the shutoff valve with a new gas connector kit (purchased separately), connection to an existing electrical outlet, installation of an anti-tip bracket, leveling and testing of the unit, and a customer demonstration.

Q: QuestionIs the gas connector kit included in the installation service?

• A:Answer No, the gas connector kit is purchased separately.

Q: QuestionI ordered a gas range yesterday. I currently have a electric stove and there is no gas line. Just confirming that the install includes running a new gas line from the basement to the new gas stove Thank you, Kyle

Asked 6 years ago by Anonymous.

• A:Answer Need to ask Best Buy support. I’d be extremely surprised if they actually install a new gas line.

  Answered 6 years ago by AldoreVerified Purchase

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Q: QuestionDo I have to purchase a Gas range from Best Buy to get this Gas range install package?

Asked 4 years ago by David1.

• A:Answer Yes I believe so.

  Answered 4 years ago by JackMVerified Purchase

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Q: QuestionWill the installer pull the state required permit ?

Asked 3 years ago by Chris.

• A:Answer Yes, the licensed plumber takes care of the permit.

  Answered 3 years ago by JholmVerified Purchase

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Q: QuestionI have scheduled my gas range install in 14 days. Do I need to buy the yellow gas line or will the installers bring one included with the installation cost?

Asked 4 years ago by Fuelish.

• A:Answer You should buy it. Installation fees dont include kits

  Answered 4 years ago by Baha

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Q: QuestionWe purchased a new dual fuel range elsewhere (not at Best Buy). Can I purchase this to have professional installers disconnect current range and install the new range we have on site? Gas line is already present and electric will be set up.

Asked 2 years ago by Anonymous.

• A:Answer I just had this explained to me by a Geek Squad technician. BestBuy TotalTech can handle your installation but you will need to pay a fee in addition to the TotalTech membership. Installation of products bought at BeatBuy would be installed at no additional charge.

  Answered 2 years ago by BrettNVerified Purchase

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Q: QuestionCan the installer disconnect my gas range and reconnect the new one? Or does my gas company have to do the new connection?

Asked 5 years ago by Zazu.

• A:Answer We recently had a gas range installed that we bought at Best Buys. A third person gas specialist was hired by Best Buys and came and did the job just fine. Hope this answers your question.

  Answered 5 years ago by BeckyVerified Purchase

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Q: QuestionDoes best buy run a gas line if one is not in kitchen?to connect new range bought at best buy?

Asked 3 years ago by Rhino.

• A:Answer No they don’t, the line and power both need to be in place. You can have the line run by a plumber or other licensed contractor. It might be easier to just have BB deliver the range to your home and have the gas line put in and everything hooked up by your own installer.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionMy building manager wants the license information about the installer. How can I get this?

Asked 3 years ago by NancyElla.

• A:Answer All you should have to do is ask the installer for that information. explain that your building manager is asking you for it. what this does is give both you and the building manager the confidence that the installer is a licensed contact that will do the job right

  Answered 3 years ago by HarddrivecaseVerified Purchase

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Q: QuestionOnce my gas stove is installed by a Best Buy authorized installer do I need a permit or further inspection by the county or state?

Asked 3 years ago by Dicedj.

• A:Answer No

  Answered 3 years ago by MilitaryE6Verified Purchase

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Q: QuestionHow do I pay for haul away ?

Asked 2 months ago by Anonymous.

Q: QuestionNeed to cancel the install. Local gas company will install.

Asked 3 months ago by Rick.

Q: QuestionWhat is the $199.00 for to install a gas range what does this price cover and what will I need to get or have for best buy to install my range stove

Asked 5 months ago by Anonymous.

Q: QuestionI am having a dual fuel stove installed. Are the installers required to calibrate the burners? Is there a list of what they are required to do ? I want to be prepared in case there is an issue. Thanks!

Asked 1 year ago by Becks.

Q: QuestionWhat is the cost of the gas range install kit for a Samsung range?

Asked 1 year ago by Sharon.

• A:Answer $35.00

  Answered 1 year ago by Disappointed

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Q: QuestionDo you need to come twice to do this?

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 1 year ago by William

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