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Page Showing 21-40 of 296 questions
  • QuestionMicrowave jes1072shssDoes this micro mount under cabinet or what is the direct replacement for model je740 dr1bb

    Asked by Anonymous.

    • Answer Hello - this is Nancy at GE Appliances and I am happy to help you. This JES1072SHSS microwave does not offer the under cabinet mounting kit as an option. The microwaves that offer the under-counter mounting kit include the PEM31 or the JEM3072. I hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • QuestionHi, we may put this in a cabinet. What clearances are required for ventilation. Thanks

    Asked by Ali.

    • Answer Hi Ali - Thanks for considering GE Model JES1072SHSS! These microwaves are intended for countertop use only. We do not recommend installing them in tight spaces, like a cabinet. Countertop microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. We recommend 3" of clearance on both sides and the top and 1" clearance in the rear. The front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. If located on the counter near a range, we recommend locating it at least 2 ft. away. Also, do not place near or over a heat source. You might want to consider GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. This model is compatible with Optional 30" Built-In Trim Kit JX830SFSS and Optional 27" Built-In Trim Kit JX827SFSS. We suggest viewing the Quick Specs document for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEM31SF_EF_BM_FM_R2_17.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionWhat are the outside dimensions of the 0.7 cu. ft. microwave?

    Asked by KT.

    • Answer Hello KT - Thank you for your interest in the microwave JES1072SHSS; we are happy to help! This model outside dimensions are: 17 5/16" W x 10 3/16" H x 12 3/4"D. We are glad you checked! Keep in touch. Olga

      Answered by GE Answers

  • Questionis this unit stainless steel on top and both sides or is it just stainless on front door?

    Asked by diesel.

    • Answer The microwave is stainless steel only on the front. The sides and top are a dark grey matte color

      Answered by LMW11168

  • QuestionHow can i change the interior light bulb in this unit? Please show directions or a link to a video. Thanks

    Asked by Lakota.

    • Answer Hello Lakota, I am sorry your interior light is out. The light is enclosed within the case and not consumer replaceable. Please take a look at the owners manual for warranty information on your unit. Thank you for checking. Lisa from GE Appliances.

      Answered by GE Answers

  • QuestionCan I install this microwave inside a wood cabinet?I read this microwave can be on the countertop or mounted under a cabinet. Can it be installed inside a cabinet? How much space would be needed for venting?

    Asked by Mountain Girl.

    • Answer Dear Mountain Girl - this is Nancy at GE Appliances and I am happy to help you. This microwave does not offer a trim kit to built into a cabinet nor a hanging kit for mounting it under a cabinet. If you wish to set a countertop microwave such as this inside a cabinet, then it should have a 3" air clearance on each side and on the top, and a 1" air clearance in the rear. In cabinet installation for countertop microwaves is not recommended without the use of a built in kit. But if a built in kit is not available, then the above air clearances are necessary. If the microwave is located near a range, a two foot clearance on the side adjacent to the range will be necessary. Microwaves cannot be mounted over a range unless they are specifically made to be an over-the-range model, with a vent included. I hope this helps! Thanks for checking with us!

      Answered by GE Answers

  • QuestionMy model JES0736 apparently runs continuously without inputting any time.door is closed and it is running with no countdown clock...buttons appear to be frozen...any idea? 18 years old with very limited use per day.

    Asked by Stevepower.

    • Answer Hello- Thanks so much for checking with us. We are so sorry to hear you are having this issue with your microwave. We recommend unplugging the microwave when it is not in use. Considering the age of the microwave, we would recommend replacing it with a new model. Note: If your microwave is only 18 days old, we recommend exchanging it for a new model. If you have any additional questions, please feel free to reach out to us via a private message on Social Media. Thank you! Joyce@GEA

      Answered by GE Answers

  • QuestionHow far back are the feet from the front of the microwave?

    Asked by Tracy.

    • Answer Thank you for asking this question. The Approx. measurements of leg/feet locations as you face unit: Between front and rear feet on left side = 6.7" Between front and rear feet on right side = 6.9" Between left and right front feet = 12.1" Between left and right rear feet = 13.3" From front left foot to left side* = 2.5" From rear left foot to left side* = 1.3" From both right feet to right side = 2.4" From front feet to front of unit with door closed = 3" From rear feet to rear of unit with door closed = 2.3" Hope this helps. Geoff@GEA

      Answered by GE Answers

  • QuestionDo I need a dedicated 220 line?

    Asked by Anonymous.

    • Answer Hello and thank you for reaching out about this reliable microwave. The unit requires a 120V, 9.3 amp connection and we recommend a dedicated circuit but it is not required if the proper amperage is available. We hope this hopes. Keep in touch! - John@GEA

      Answered by GE Answers

  • QuestionHow do you get the control panel to aluminate

    Asked by Buda.

    • Answer The control panel does not have any illumination or backlighting. Also, there are no tactile indicators on the control panel to guide a sight-impaired person or, otherwise, a person with vision in a darkened room. You may need light from another source, such as the kitchen light, or perhaps a small flashlight to see and read the controls, if using this microwave in a darkened room. At the low price and other features and quality, I am happy with it, anyway.

      Answered by Jonathan56

  • QuestionIs there now a hanging kit for this model to hang it under cabinets?

    Asked by Anonymous.

    • Answer Hi there - Great question! We're finding that there isn't a hanging kit available for this microwave model. Thanks for considering GE Appliances! -Mikayla

      Answered by GE Answers

  • QuestionHow do you shut off turn table on microwave JES22515J03

    Asked by Lin.

    • Answer Why would you want to? Download user manual.

      Answered by Elisa

  • QuestionWhat is the color of the outside casing (sides and top of microwave)? Is it stainless steel, grey, or black?

    Asked by acebaker.

    • Answer Hello acebaker and thank you for the excellent question. We are happy to help. The sides and top of the unit are black. Please let us know if you have any more questions. - JB

      Answered by GE Answers

  • QuestionCan I mount this microwave under a cabinet? If yes what do I need?

    Asked by volleyball.

    • Answer Hi - Model JES1072SHSS cannot be mounted under a cabinet. GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS and GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS can be mounted under a cabinet with optional Undercabinet Hanging Kit JXA019K (sold separately). Thanks for your interest in GE! Keep in touch. Sue

      Answered by GE Answers

  • QuestionHow far apart are the feet front to back?

    Asked by Anonymous.

    • Answer Hi there, Thank you for your patience. We are finding that the distance between the legs of the microwave from front to back is approx. 6.85". We hope that this helps to clear things up! Thank you so much for your question. -Michael

      Answered by GE Answers

  • QuestionCan I get a user manual.? Can't locate mine.

    Asked by BobT.

    • Answer Hi Bob, We would be happy to send a manual to you. If you would like to send us an email or live chat with us, we would send the manual to you once some more personal information was provided. However, in the meantime, here is an electronic copy for your convenience: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733-1.pdf - Here is a link to our Contact Us page: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - We hope that this helped and that we hear from you soon! -Michael

      Answered by GE Answers

  • QuestionCan this model be mounted under cabinet? And if so what mounting kit do I need?

    Asked by LB.

    • Answer Hi LB - GE® Countertop Microwave Oven JES1072SHSS cannot be mounted under a cabinet. We suggest to view GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS and GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS. These models are compatible with optional Undercabinet Hanging Kit JXA019K (sold separately). Thanks for choosing GE! Sue

      Answered by GE Answers

  • QuestionIs the width 17 5/16" with the door open at 90 degrees and 17" with the door closed? I want to put it in an 18" wide space with plenty of clearance for ventilation in the back and top, but solid walls on both sides of the unit.

    Asked by Anna.

    • Answer Your measurements are accurate. Mine is in a cupboard with an opening of 18 1/4" and it works well. My cupboard gets wider after the opening framework. But I think you would have about 3/8" on each side.

      Answered by Stacey

  • QuestionCan I mount this microwave to a wall/ under a cabinet?

    Asked by Anonymous.

    • Answer Hi - GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JES1072SHSS is intended for countertop use and cannot be mounted. Also view- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Models JEM3072SHSS and PEM31SFSS are compatible with Optional Undercabinet Hanging Kit JXA019K (sold separately) to free up counter space. Keep in touch! SUE@GEA

      Answered by GE Answers

  • QuestionHow does the child lock feature work?

    Asked by Kat123.

    • Answer The child lock feature helps the product from accidentally being turned on.

      Answered by CommunityAnswer