Questions & Answers

Q: QuestionDoes the GE 1.6 over the stove microwave have a fan and a light that shines on theeeeeee stovetop?

Asked 4 years ago by Joni.

• A:Answer Hi Joni - Thanks for considering GE Model JVM3160EFES! Yes, this microwave has cooktop lighting and a two-speed, 300-CFM venting system to remove smoke, steam and odors. All GE Over-the-Range Microwaves are equipped with cooktop light and exhaust fan. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionPEM31SFSS GE THIS MODEL GE MICROWAVE IS THERE A TRIM KIT FOR A BUILT INTO TO A COUNTER TOP OPENING THIS SIZE WILL FIT MY OPENING

Asked 4 years ago by AUTOPARTS.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer Hello and thank you for reaching out about our wonderful microwave. This model is an over-the-range unit so it is not approved to be built in with a trim kit to cabinetry. We apologize for the inconvenience. - JB

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Q: QuestionIs this fingerprint resistant stainless steel?

Asked 4 years ago by jt.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi jt - Thanks for viewing GE Model JVM3160RFSS! The finish is not fingerprint resistant stainless steel. We suggest GE® 1.7 Cu. Ft. Over-the-Range Sensor Fingerprint Resistant Microwave Oven Model #: JVM6175YKFS. If you have any additional questions, do not hesitate to ask. We are also happy to help at GEAppliances.com! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat is the minimum height this unit needs to be over the range.is 13 inches okay since it is not a convection oven?

Asked 4 years ago by Sal.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Sal - Thanks for choosing GE Model JVM3160RFSS and welcome to the family! Over- the- range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. This can also be measured as 30" from the cooktop to the bottom of the cabinet it attaches to. Take a look at the illustration on page 8 of the Installation Guide at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - We're glad to have you in the family. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

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Q: QuestionGE model JVM1440WH04 needs replaced. Will this model fit in same space and use vent that is there?

Asked 4 years ago by Pat.

• A:Answer Hi Pat - It's nice to hear from you! We are sorry to hear your GE microwave JVM1440WH01 needs replacing and apologize for any inconvenience this has caused. Yes, Model JVM3160DFWW can be installed in the same space and use the same venting: (JVM1440WH01: Dimensions- 16 13/32 H x 29 7/8 W x 15 1/4 D; JVM3160DFWW: Dimensions- 16 1/2 H x 29 7/8 W x 15 1/4 D). We certainly appreciate your loyalty! Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have model JVM1540LM2CS (stainless/black). I would like to purchase the same model. Where can I buy it? if not what is the replacement model wherein I can use the same mounting kit? thanks

Asked 4 years ago by George.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi George - Thanks for reaching out to us! We are sorry to hear your microwave model JVM1540LM2CS (Dimensions: 16 1/2H x 29 7/8W x 15 1/4D) needs replacing and apologize for any inconvenience this has caused. Model JVM1540LM2CS is no longer being manufactured. We suggest GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven Model #: JVM3160RFSS- Stainless/Black (Dimensions: 16 1/2H x 29 7/8W x 15 1/4D). Actually, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We certainly appreciate your loyalty. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs there a trim kit available for this microwave?

Asked 4 years ago by Jenn.

• A:Answer Hi Jenn - Thanks for viewing GE Over- the- Range Microwave Model JVM3160EFES! A trim kit is not required for installation. The rear wall mounting bracket is included. For more detailed guidance please consult the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch at GEAppliances.com. Sue

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Q: QuestionI have a JVM1840BD, vented to the outside. Is this model compatible with what I have? Old one seems to be mounted from the top down thru the upper cabinet.

Asked 4 years ago by Barbara.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi Barbara - We certainly appreciate your loyalty! Yes, the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). We apologize for any inconvenience replacing your microwave may cause. Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionMy GE microwave stopped working. Model # JVM1540SM5SS Will GE microwave Model # JVM3160RFSS be a good replacement for it, so I can use the same mounting brackets on my cabinets?

Asked 4 years ago by Mine.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Mine - Thanks for reaching out to us and for choosing GE! We are sorry to hear your current Model # JVM1540SM5SS is no longer heating and apologize for any inconvenience this has caused. Model # JVM3160RFSS is a great choice and fits in the same space. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We're glad to have you in the family. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionI am replacing an under the cabinet CEB1590SS2SS Ge Cafe. Will this be a good replacement?Thank you!

Asked 4 years ago by Nee.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Nee - Thanks for viewing GE Model # JVM3160RFSS! This over-the-range microwave is not designed for installation in the same cabinet as Cafe Model # CEB1590SS2SS. We suggest Café™ 1.5 Cu. Ft. Smart Countertop Convection/Microwave Oven CEB515P2NSS. Please view the Quick Specs at the following link for compatible trim kits and cabinet dimensions: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CEB515P4NWM%20_3NDS_2NSS_19.1.22.pdf - Keep in touch at cafeappliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: Questionwill a whirlpool microwave model wmh32519hv fit in thecspace where I currently have a kenmore model 66568610891

Asked 5 years ago by lesleyfox.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi lesleyfox - Thanks for viewing GE Model JVM3160DFBB! All GE 30" over-the-range microwaves are approximately the same width (29 7/8"), and are designed to fit into a 30" wide cabinet opening above your range or cooktop. GE JVM3160DFBB is 16 1/2H x 29 7/8W x 15 1/4D and should fit in the same space as Kenmore 66568610891. We suggest viewing the Quick Specs document at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Please contact BestBuy regarding Whirlpool models. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow many inches from the wall to the front are the top mounting brackets? I'm replacing a Kenmore 40185044010 its brackets are only 9.5 inches, from the wall. I have thick stone backsplash and can't push it back any further.

Asked 5 years ago by Caitlin.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Caitlin - Thanks for considering GE Over-the-Range Microwave Model JVM3160RFSS. This model uses a rear wall mounting bracket only and not a top cabinet mounting bracket. We suggest viewing the Quick Specs at the following link for dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Also, take a look at pages 17 and 20 of the Installation Guide regarding the rear wall mounting bracket and top mounting screws: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionHi, I have a 36" space and I will need the filler. I s this microwave compatible with the filler? and I have 2 holes in the back on the wall that will face the back of the microwave, is that mean I can get a microwave that is nonrecirculating vent?

Asked 5 years ago by Rose.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Rose - Thanks for considering GE Model JVM3160RFSS! This model is not compatible with a 36" Filler Kit. We suggest GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven Model #: JVM6172SKSS. This model is compatible with 36" Side Filler Panel Kit JX36BSS (sold separately). Also, GE over-the-range models are all designed for adaptation for the following three types of ventilation to suit your need: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat kind of light bulbs are used to light down onto the cooktop. Incandescent, halogen, LED. Please describe how many lights there are and what the bulb wattage is.

Asked 5 years ago by BarbS.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi BarbS - Thanks for viewing GE Model JVM3160RFSS! This microwave is equipped with two 40 Watt Incandescent bulbs. Take a look at the following link: https://www.geapplianceparts.com/store/parts/spec/WB25X10030?SpecType=SpecType - Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionHello, does it have a bottom light to light the range surface below? Thx

Asked 5 years ago by Hartman.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Hartman - Thanks for viewing GE! Yes, all GE over-the-range microwaves are equipped with cooktop lighting to illuminate the range below. Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionI need to know the exact measurements of this unit

Asked 5 years ago by Mike.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer Hi Mike - Thanks for considering GE Model JVM3160DFCC! Product Dimensions: 16 1/2 H x 29 7/8 W x 15 1/4 D. We suggest viewing the Quick Specs for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have a Bisque JVM1460AA which has died on me. No lights, etc. Can this be repaired? If not, is this product you have a new model or refurbished?

Asked 5 years ago by LJ.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque

• A:Answer Hi LJ - We are sorry to hear your GE Microwave JVM1460AA is no longer working and apologize for any inconvenience this has caused. Try a reboot by turning off power at the circuit breaker for 30 seconds or so. A technician is required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - If you decide to replace your microwave, Model JVM3160DFCC is a new model (not refurbished). We certainly appreciate your loyalty. Keep in touch at GEAppliances.com for all your appliance needs! Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionWill this microwave exhaust vent align with my current vent in the wall. I currently have GE unit jvm1630

Asked 5 years ago by Dale.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Dale - Thanks for your loyalty! Yes, the vent on Model JVM3160RFSS will align with the current vent on your current model JVM1630. The over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Also, all GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs there an image of the underside of this unit? Does it work like a vent a hood and is there a light?

Asked 5 years ago by Josh.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

• A:Answer Hi Josh - Thanks for considering GE Model JVM3160RFSS! Yes, the microwave is equipped with cooktop lighting and a two-speed, 300-CFM venting system that removes smoke, steam and odors. We suggest viewing pages 15-16 of the Use and Care Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes this come with a plug or does it need to be wired ?

Asked 5 years ago by Sonny.

• A:Answer Hi Sonny - The microwave is equipped with a power cord that comes out of the top of the unit on the right side (facing the front of the microwave). Thanks for choosing GE. Enjoy! Sue

  Answered 4 years ago by GE Answers

  
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